Despite repeated calls to the tech center, and resetting machine...This multipurpose brother kept giving me a "Low Toner" signal, even with a new toner cartridge installed.
Centriculous
5
Comment
QUICK SUMMARY: No more ink cartridges! And a printer that always stays online! Hallelejah! BACKGROUND: Ive used many makes and models of ink jet printers over many years. The latest was an Epson, before that, HP and Canon. In all, they were all disappointing for two reasons. One, the just didnt last very long before they stopped printing correctly -- the ink jet printer head would gum up and couldnt be cleaned using the expensive-to-use "clean printhead" option; two, the cost of ink jet cartridges was just crazy -- so, so expensive. Our last Epson frustrated us with automatic software downloads onto our computers, popping up all the time saying the printer was out of ink, and going offline constantly. That was the straw that broke the camels back. I researched Amazon extensively and selected this Brother replacement laser all-in-one. What a blessing it has become! After using it for several months, it finally just now ran out of the laser toner, which was just a sample cartridge. Ive installed the high capacity toner cartridge and I think thatll be it for the rest of this year! The Brother was *immediately* recognized by Windows 10 -- I didnt even have to search for a new printer, it was already there, waiting for me to select it. And now that its my default, its always ready, everytime. The black-and-white print is perfect, what youd expect from a laser printer. No, I dont have color prints anymore, but theres an Office Depot a mile away if I really need a color print-out. Im done with ink jet printers and the high cost of inkjet replacement cartridges. Thank you, Brother, and thank you, Amazon customers, for up-voting this make and model! You were right!!!
Arrin B
2
Comment
Wish I had known this before purchasing! Printer works great, however unless you want to be forced to purchase Brother toner.....This model uses toner cartridges that have a chip in them only from Brother. Unlike the previous models you can purchase toner at 1/4 of the cost of OEM. Since we have 10 of these and use 10-20 toner cartridges per month, this would add hundreds if not thousands of dollars in additional expenses monthly. So to recap, printer is fast, lots of features and recommended if you purchase OEM toner, but we are not gonna spend the extra money when we purchase toner and drums that work as well as OEM at 1/4 of the price. RETURNED.
Isla Lisa
1
Comment
This printer will not stay connected wireless, have to reboot and run set up wizard for each print. It will not scan more than one document at a time, it stops in the middle of the scan with error, says "an error ocurred" , what is the error??. It cannot scan from printer, says check connection. I will be returning this thing
CWB
4
Comment
Printing is quiet, fast and nice, even duplex printing. Installation was a breeze, or as a friend says "stupid easy". My work laptop uses the USB port and my personal laptop using Ethernet; one is Windows 7 64-bit and the other is Windows 10 64-bit. I have the printer connected via a UTP cable to my desks Gigabit Ethernet switch - I havent tried the wireless option. Ill use maybe 500 sheets of paper in one year - Im a light printer. I downloaded the latest software (~450MB) from Brother.com before installing. Just too lazy to find my USB CD/DVD device to connect to my laptop, and this made sure I had the most recent software. I dont do a lot of scanning, a few pages a week. When using the sheet feeder, scans are slightly crooked. No matter how hard I try to make SURE the sheet fits snugly in the sheet feeder and straight, it is off a bit. If Im not very careful, it can be crooked by a 1/4". Using the scanning bed is fine. I called support and went through a cleaning process. Still crooked. A new printer was sent quite quickly (kudos Brother!) and it too has the same problem. IMHO and from my experience if you do a lot of sheet feeder scanning and it is important pages are scanned straight, Id think twice. Maybe the ones Ive tried came from a defective manufacturing run as I returned the first device in less than week. I may wait a few months before logging another warranty issue and see if the problem was a defective manufacturing run that has been corrected. If others who have the MFCL-2750DW are not experiencing this problem, when you received your unit. Hard to believe Id get 2 that have the same issue unless it is a temporary manufacturing defect. Brother isnt some off-name brand. If do another warranty return, Ill provide an update.
KW58
5
Comment
Needed a new printer, was going back to school and expected to be printing a lot of text, so opted for a B&W laser instead of typical color inkjet. I bought the package deal that comes with 2x toner cartridges (2500pp and 4500pp). Just finished the 2500pp cartridge so figured Id take a second to review. So far, zero jams or other issues. You can compare the pages per minute to other laser printers, I dont know how this thing stacks up in that comparison, but from my perspective after going from an inkjet, this thing feels lightning fast. Its also very convenient to have a printer that does 2-sided without having to manually flip the pages, and holds a ton of paper. Although I occasionally miss the ability to print color, this thing is ideal for the current application. If I find my self in a situation needing the occasional color print, Ill likely buy a cheapo color augment this one. So far Ive only scanned about 50pp, which worked great with no problems (2 sided autofeed color scanner is mighty convenient compared to having to lift a tray or flip pages for 2 sided documents). For printing, I started with the 2500pp cartridge, which is rated based on 5% page coverage (I think thats an industry standard). I got 2160pp, but my pages averaged over 6% coverage (easy to check in the web interface if you network the printer), so pretty close to what Id expect. The drum unit lasts longer than the toner (I think they are rated at like 12,000pp or something, the % left on the drum unit seems to correlate pretty closely with the amount of pages Ive printed, so I dont forsee any issues with early replacement there. Overall, would highly recommend, especially if you need to print a lot of pages of text.
J.La
5
Comment
I did quite a bit of research on printers and finally chose the Brother MFC-L2740DW. I absolutely love this printer. To begin with, let me give you some of the requirements I had: (1) Home/Personal use - I think this might still be great in a small office though. (2) Wireless - I didnt want to bother trying to connect via a cable to the printer (3) BW vs Color - I decided that if I really wanted to print in color, I could take it to a real printer shop! (4) Double-sided - To save paper and to save time, I decided that double-sided printing and scanning were key features. (5) I didnt research fax capabilities because this was not important for me. What I have noticed after owning this for a few months. (1) Printing pictures isnt ideal, but it still looks pretty darn good. (2) Scanning works easily - I did make the mistake of choosing a high resolution which made it take much longer than I expected. (3) Printing is great. It is much faster than I would have expected. (4) I love the wireless capability. Cant say that enough. (5) Easy to set up and easy to use.
Josh
3
Comment
I bought this printer for a small office environment. I wanted the printer to be a standalone network printer. Everything worked great until I wanted to use the scan-to-email function. While this printer does have scan-to-email, its not what I expected. In order to use the scan-to email function thats included with this printer, the machine uses the email program on your PC and opens an email on your PC with the scan as an attachment. Its not what most office workers are accustomed to. Most office workers will be accustomed to going to a machine, scanning a document and having the machine email the document to them. It doesnt have built-in outgoing email UNLESS YOU DOWNLOAD THE INTERNET FAX UTILITY FROM THE BROTHER WEBSITE. You need to go to the support page for the model MFC-L2740DW printer and download the "Internet FAX* / Scan to E-mail Server/ Fax to Server*/ LDAP* Install Tool". Once you do that your machine will have a new icon and you can scan to email like most users are accustomed to. The website for the download is http://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=mfcl2740dw_us_eu_as&os=93&dlid=dlf004627_000&flang=4&type3=78
James H. Green
1
Comment
When this printer first arrived i was delighted with it because wireless setup was so easy. As others have mentioned the scanner cocked the paper about 5 degrees, but i could live with that. Then, after about two weeks every time i tried to print i got a printer offline response. nothing in any of the instructions said what to do to bring it back on line. the only thing that seemed to work was unplugging it from power and causing it to restart itself. Then that stopped working. Tried the builtin troubleshooting application, which came back with a useless message that it had failed. Tried reinstalling the software. It recommends a usb connection during wireless setup, which had worked the first time. This time when the installation said to remove the usb cord the installation froze. the only option was to cancel. searched the Brother web page. found another troubleshooter that didnt work. Tried the advanced setup, which doesnt use the usb. Appeared to be working, but after completion the PC couldnt see the printer. finally called Brother and spent about an hour on the phone with a tech. We downloaded setup software from the web page to be sure it was the latest. Setup froze at the same place it had stopped with the CD. Reset printer back to factory defaults and tried setup again with the same result. Fortunately I had this experience while it was still within the return period.
Clarence Threepwood
4
Comment
After many months of ownership, Im upping the rating another star. The printer has proven itself in many ways-- including daily use in printing and copying, wireless printing from Macs, iPhones, and iPads, printing double-sided copies from the Mac or iPads, copying multi-page documents via the document feeder (much smoother and consistent operation than other printers weve had), solid scanning (even wirelessly), handling address label sheets, and even envelope feeding. Those qualities, and getting used to the printers idiosyncracies have turned it into a solid buy. PREVIOUS REVIEWS Raised the rating a star after finding a solution to the envelope issue (see below). Also, the document feeder is sturdy and closes, unlike many printers where things are exposed and collect dust. Also, added additional observations in response to a request for an update (see comments). That includes a solution to the problem where the printer wont print multiple copies of a Word document (update the printer driver--you can download it for free from the Brother support site). Alas, one other thing… the printing is not that dark! I discovered this today when I noticed that the documents seemed a bit on the faint side. [NOTE; "on the faint side"--not "faint" per se. Its usable, just not as dark as other lasers weve had or the Brother inkjet we also use.] I had happened to print the exact same page earlier in the day on a Brother inkjet (475) and that was *dark*, crisp and much easier to look at. Not sure what is going on. The cartridge still has a fair amount of ink in it. I even upped the settings to 1200 dpi, increased print density well above the default, selected text, etc. No dice. While slightly better, still not dark; still not as good as the 475s output. Ill report back on this if I figure out whats going on... Still not as dark with a generic cartridge, even with higher DPI settings and toner saver mode turned off. May just try a genuine Brother toner cartridge at some point. ----------------------- Overall, this seems a good printer, but also has a set of disappointments. Were veteran Brother printer users (as well as having had HP, Canon, and Epson). We bought this to replace a venerable Brother DCP-7020, which, like Timex watches, just keeps ticking, or like the Energizer Bunny, just keeps going! :-) However, the 7020 is not wireless and when its toner expired, we figured it was time to get a new AirPrint-capable, multifunction device instead. Hence, our purchase of the 2740. By the way, whats with Brothers naming conventions? DCP, MFC, 2540, 2700, 2720, 2740, etc. They also have far too many printers that barely differ. You go to their website and look at a feature comparison and they are virtually indistinguishable! Its a nightmare as a consumer trying to figure out which one to buy! We did figure out that DCP stands for Digital Copier Printer-- i.e., without fax capabilities; while MFC = Multifunction Center and includes fax. PROS OF THE 2740 1. Wireless set up was easy. Brother must have listened to the complaints because there is a fold out sheet of set up directions included. You do have to download the latest Brother drivers and software. Tip: On the Brother website, you have to click on "Search" even if it is already showing you your OS. Also, in the installing process, when the screen with the additional software shows up, click on each to install, even though it looks as if you should click on Next! 2. AirPrint from iPhones and iPads works like a charm. 3. Printing and copying are fast. 4. Controls are intuitive. 5. 250-page paper tray--although actual capacity needs to be determined--its often less and one never should fill the tray to the top or you rich paper jams. 6. Inexpensive generic toner cartridges ( as low as $15) with good reputations are available, so operating costs should be excellent. 7. Wonderfully knows to not print black borders around pages when copying! Thats great when copying pages from books. UPDATE: TURNS OUT TO HAVE BEEN A FLUKE! Have not had luck in latest copies. 8. Turns on very quickly--i.e., when power is completely OFF (i.e., not in standby, but from when it has been shut off). CONS OF THE 2740 1. Printer is loud-- its noisy both on wake from sleep and during printing. This is true even in quiet mode. No doubt those in busy offices or noisy homes-- or, those who attended too many ear-damaging rock concerts when young :-) -- will find it OK. Note: Clearly, people vary in their hearing sensitivity, so this judgment will vary by person, but if you are someone who has good hearing or is sensitive to noise, you will likely find this printer on the noisy side when in operation--its definitely louder than some older Brother printers. Its probably something one can get used to. Its silent when sleeping. Note: I just printed wirelessly from the living room to the upstairs bedroom and its loud enough that I could hear the printer! Thats actually good, though, as it let me know that the print job took! 2. -----> DISCOVERED A FIX FOR THIS ISSUE. READ ON! Envelope printing is a convoluted, unfriendly, inefficient mess. Unlike older Brother printers where you could simply put an envelope in the front open feeder-- and out it would come--this printer requires opening up front and back trays and 15 or so total steps! Here are the problems with that. To use the straight-through path requires opening up the back output tray-- however, if, as most of us do, your printer is up against the wall, that requires moving the printer out. But then, you also have to poke around and find the envelope levers well inside, which are not visible unless you rotate the printer to gain access! (Even if you have room to lower the tray in the back, the printed envelope still will shoot out hitting the wall!). But now the printer has to be re-rotated to lower the front envelope *input* tray--which dismally takes only ONE envelope at a time! After printing, you need to go through the whole rigamarole in reverse order because those envelope levers in the back need to be raised back to their usual up position. Its doubtful that one will want to print envelopes much given all that. Id much rather live with the slightly curled envelopes of the older printers than go through all of that. (Perhaps envelopes will work with the regular output path...) OK, TESTED THE REGULAR PATH! It works like a charm. Just feed in the envelope from the front and let it print normally. Theres but a slight bend to the envelope--far less than on the 7020. So, one can ignore the straight-through, 15-step song-and-dance! (Note: You can open the front feeder in a jiffy; the front sliders can be already set for envelopes; and youre off to the races.) 3. Copying from magazines or books has a major gotcha! If the rest of the magazine or book hangs down (which is almost always the case), the copy "button" in the touch screen is covered up. There is no physical copy or start button on the far right of the machine as there was in the older Brother multifunctions. The older design is MUCH better. Here you have to lift the pages to get to the button and that makes it harder to keep the page (or hold down the book) in place to be copied. Making things worse, the numbers are touch-pressure sensitive (they are not physical buttons) and, when a page of the mag or book brushes against a number, it is all too easy to inadvertently raise the number of copies to 12 or 16 or 19! Today, when I tested this to double-check it, the copy # ended up at 33! Given how fast these modern printers print, youre liable to end up with gobs of extra copies you dont want. Yes, the solution is to always monitor the number thats been set, but one may forget, especially when all you want to do is make a quick one-page copy. Brother should change the sensitivity of the numbers on the touch panel-- and add a Print/Copy button on the lower far right side of the printer. 4. The Home icon button pulses when the printer is sleep mode! Thats a distraction. There is no option to turn that off. (The pulsing icon is not needed because one knows the printer is on because the Wi-fi icon is lit up.) Oddly, at times it goes off completely, then mysteriously starts pulsing again (that hasnt happened for a while). 5. The touch screen intermittently lights up even when in sleep mode! Not a major complaint; just weird. That also hasnt happened for a while. 6. Wireless printing takes time--the printer is a slow riser from its naps! :-) We have a Brother inkjet that is definitely faster. No doubt this is related to warming up the laser fuser for printing, but its worth noting. 7. The printer stinks, especially when printing! It reeked enough that we opened up our study windows even though the temperature was 10 degrees outside! Several days later and it still stinks on printing. 8. How long will the touch screen last? Thats a concern and a gamble, whereas the sometimes hard to read LCD screens have a long reliability history. BOTTOM LINE Were on the fence about returning it. Can we get used to these irritants and deficiencies? Or, to quote Tina Fey, are they "deal breakers"? Will any other printer solve them? Or, as is likely, will they have their own miserable trade-offs?! UPDATE AND CONCLUSION We kept it and really like it! Its plusses well outweigh the minuses, glitches, and oddities.
Make sure this fitsby entering your model number. Upon activation, the Amazon Dash Replenishment service measures the toner level and automatically orders toner from Amazon when low. This ensures that you never run out again. 2.7" color touchscreen display offers intuitive navigation to cloud services Dropbox, Google Drive, Evernote and more Fast high quality printing and copying up to 32 ppm and up to 2400 x 600 dpi resolution.Operating Temperature:50 °F to 90 °F (10 to 32 °C) " Wireless printing from your mobile device via AirPrint, Google Cloud Print, Brother iPrint & Scan, Cortado Workplace, Wi-Fi Direct 4-in-1 functionality (Print, Copy, Scan and Fax) with a 250 sheet capacity paper tray. Print Technology: Black & White Laser Technology Class 1 Laser Product, power output is enclosed. Scanning Capability: B/W &Color
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