Brother Monochrome Laser Printer, Compact All-In One Printer, Multifunction Printer, MFCL2720DW, Wireless Networking and Duplex Printing, Amazon Dash Replenishment Enabled

I have owned many Brother all in one laser printers and all have been great. Right now I have 4 of them total. This is the only one of this model. The others are the previous model and working fine in our busy office. This one is in my home office and this one is terrible! The auto feeder works at best half of the time and makes a very loud noise when it misfeeds or it does not even pick up the page in the auto feeder even thought the screen says it is ready and it again makes the loud noise. The fax only randomly receives but gives no error messages to give you any idea what the issue is. I cannot send a fax out either. The touch pad when you select copy it easily changes the copy number without intentionally changing it. It was too late to send it back as there was only about a month for that. I have been fighting with it since March this year but never had time to deal with it. Today was the last straw. When you try and print wirelessly to it there is anywhere from about a 30 second to a few minute delay before it starts to print. It really sucks! Dont buy it. It has some gremlin in this model. Mine is going in the garbage!

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I can’t describe my frustration with this piece of junk, but I’ll try. I bought this to combine the use of two other printers and get away from ink. I should have bought the HP. The scanner function is crap, plain and simple. I have to scan documents 5-10 times to get it to work most times. It will scan all pages but only shows the first on most try’s. The scanner fails to communicate most days and has to be reset, unplugged, rebooted, reinstall the software and everything else it says to do to make it work again. The scanner function only works if you are hardwired and jot over WiFi, which is dumb seeing that everything else works over WiFi. The wireless function works great, except I have to reconnect with it every time I want to print a page off my phone, stupid. Setting this thing up and changing defaults takes an act of congress and we all know how well that works. I should have bought the HP. I had to give this thing 1 star, it is so bad, it wouldn’t let me select zero. Buy the HP, this one is junk.

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I have had this printer before and loved it. I bought this one because my other one was dropped I have had nothing but problems from the start, there were paper jams. After 5 weeks, one week past the return date, the sensor that detects paper in the tray is shot and it went pronto from a computer..but I can make copies??

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While this printer seems very similar to my previous Brother printer that I replaced because of a broken sheet feeder on the paper tray, and the Brother printer I purchased (at a much lower price) to replace this printer, the difficultly to install this was significantly different. After spending several hours trying to install on a Windows 8 computer, including trying the CD and downloading the driver, it finally worked. However, I was never able to get it installed on either of two computers with Windows 10 (again trying with both the CD and downloaded driver). I finally decided it wasnt worth any additional time and bought a different but very similar Brother all in one laser (MFC-L2710DW). This most recent purchase installed on the first try without a single problem.

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This was for our home office. The first one we got was defective and the 2nd one Brother sent us was refurbished and only 2 of the 4 functions worked. Amazon was supportive and let us return it.

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