T. Bensch
The region free DVD player arrived on time and in great shape. It works fine - the only disappointment was that "Internet ready" capabilities only work for a wired connection. Not sure if I would have spent more to get the wireless version, nor was that a primary reason for the purchase, but I got excited reading the box / combined instruction manual - and then that excitement was tamped down a bit. Unfortunately, I figured out how to connect and take advantage of the Internet-ready capabilities. That resulted in a software update that rendered the unit unusable for any except Region 1 DVDs/Blu-rays. No warning about that "side effect" had been provided. Nor was I told that the 3rd party firmware update that allowed the unit to be "all region" had voided the warranty with Sony. Spent about two weeks trying to get help, first from Amazon and then from Sony and finally from the seller, without success. By the time the seller provided a second link to upload the firmware, we had given up and returned the product. So everything I said in the first posting was correct - as long as you are willing to accept the fact that the unit cannot be used with the Internet connectivity capability. I had also wasted money on an extended electronics service plan -- definitely a waste since the 3rd party seller had voided the manufacturers warranty....