Judy
We purchased 2 of these Blu-Ray players. It has the onscreen options for accessing Netflix, Amazon, YouTube, Pandora, and any other apps you choose for quick selection. It offers a quick click option for accessing photos and videos that you have uploaded (we havent, so cannot offer an opinion on how easy/difficult that process is). The problem is that at about the 2 month mark, one of the players would flash a connection error, which we discovered would resolve itself after unplugging, waiting about 10-15 seconds, plugging back in, and trying to access Netflix or Amazon again. Ok, it was just one of the boxes - a little inconvenient but.... Then the second one started doing it. Now its just every single time. Apparently its great for playing BluRay DVDs, but thats it. It has become a source of stress when anyone mentions watching something on Netflix. Last night, the unplug-wait-plug reboot didnt resolve the error and instead we had to go through the entire set up phase. Our home network was showing it as active, but the box itself wasnt acknowledging the network. Bottom Line - Never had an issue with Sony; have had 2 Samsungs with nothing but problems. Bummer