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- Comment
After spending a 45 min. then a 30 min sessions with customer service we could not get the unit to connect to my router. I was trading an LG thay quit connecting for this Phillips. Same location as the LG that worked for years. Also have a Samsung in an adjoining room that works from the same router. Excuses given by Philips for non connect problem, ranged from too far from router ! LG didnt seem to mind, Internet server has to disconnect firewall ! Didnt know we had one , LG didnt either. I returned the product out of frustration. I read reviews of other makes that have the same connect problem . What to do ??? I want to buy one and plug it in out of the box, can this ever happen?
- Comment
Looks sleek. WOrks great. Has a lot of features - but I find a lot of overlap with everything else having these features. Everything I hook to my TV, and even my TV, has YouTube! Still, it has handled every DVD I have thrown at it - or rather, have carefully inserted into its tray.
- Comment
just got it . you have to have your own hdmi cable,which i did.hookup was easy and quick. it plays beautifully! i will buy again!!!
- Comment
great
- Comment
This has already broke! It started showing signs of malfunction 2-3 weeks ago. I just received it on 9/29/17. I cannot find an option to return it. Anyone???
- Comment
Works great. Much smarter than me. Easy to hook up and use.
- Comment
Very high quality and works well.
- Comment
I bought this thinking that it would have inhanced accessibility, and I was hugely disappointed. Nowhere in the blueray player menus is there a way to turn on voice guidance, and the webpage doesnt even open the manual. When I go to the Philips webpage, I get a 404 forbidden page error when I try to download the manual. Also, Phillips customer service has no idea what enhanced accessibility is
- Comment
Opened it right out of the box, to find out you need to buy a HDMI chord. Pain in the butt, but okay. Then spent 45 minutes with tech support could not get signal to my LG flat screen. Called LG, spent half hour with them, TV works fine with cable and old DVD player. Went back to Phillips re did previous steps still no signal, now have to apply for refund (all the while its raining out and kids crying to watch new blue ray with no blue ray player!
- Comment
Returned it
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