LG Electronics UP970 4K Ultra-HD Blu-ray Player with HDR Compatibility (2017 Model)

Other reviews mention this player sounding like a lawnmower or weed-wacker while playing DVDs. For almost a month I did not know what they were talking about. It was as quiet as a church mouse through multiple DVDs, both 4K and regular Bluerays. I wondered just how picky and noise sensitive these people were. Had they been watching Lawnmower Man when they heard it? The Exorcist? I thought them batty... Then the very night I was showing off my awesome new home theater to a friend (the 4K version of 5th Element) the most God-awful noise started up. Holy Smokes it was terrible! I remembered those bad reviews and checked my Amazon app to see I had two days left to return it so I boxed it up straight away. I only bought this as a combo with my LG OLED TV which is superb, so nothing against LG in general. Ill add that review separately. I can only assume they will fix the noise issue at some point but for now I have to give it the review it deserves. When it worked without the terrible noise it was heading for a 4 to 5 star review so understand why I am giving this low score. I advise waiting on this one for now until they say theyve fixed the glitches.

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The player works well as long as you dont want to watch 4k blu rays . . . at which point, the drive noise from the player will be louder than your surround system. It was a bit loud when I first bought it but it has gotten significantly worse over the last month. When playing DVDs, no drive noise. Unfortunately, since I bought this player primarily to play UHD discs, it is pretty much worthless. It appears from other reviews that some players are noisy and others are not. Im pretty upset about this. It would be one thing if I just happen to get the unlucky one but reading all of the over reviews on line, it appears noisey units are quite common. That said, as long as you are willing to watch with ear plugs, the video output is quite nice, especially UHD content. I would not recommend this to anybody that actually wants to play 4k blu rays. Time to contact LG support. Update: 11/20/2017 Ive received the unit back from LG repair and Im lowering my rating to one star. According to the service statement in the box, they repaired the tray open/close mechanism which 1) was not the problem to begin with and 2) wasnt broken. Unfortunately, since it was "repaired" the drive mechanism is even louder than before and is now loud when playing DVDs. In other words, it is now completely un-usable with any optical media. I will be contacting LG repair again.

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Everything the other bad reviews said about this unit is true, period. I was hoping that I would "luck out" - no such luck. The worst part? Wow it sounded like it was grinding up my discs! Cmon LG what the H--- were you thinking!???

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I had high hopes for this player. It has two HDMI out, one for your TV, one for your surround sound and It was supposed to get a Dolby Vision firmware update, but that never materialized. The disc drive is a bit loud. but I can overlook that as I easily drowned that out with the booming Surround Sound. What did this player in was an occasional hiccup in playback. It would randomly stutter briefly and even occasionally freeze up. The discs play perfectly in our XBOX One S, but we wanted a dedicated player with DV and dual HDMI. Absolutely cannot abide stutters and freezes. Have put too much money into my OLED and surround sound to let a funky business movie player that didnt get its promised DV update spoil our 4K UHD presentation of THE DARK KNIGHT. Youre out of here UP970. See you later!

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Purchased for compatibility with a new LG OLED 65E7P 4K UHDTV and to be able to play and stream both the HDR10 and Dolby Video HDR formats. (Later learned that after almost a year, LG has not released their promised firmware upgrade for Dolby Vision.) My old LG Blu-Ray HD player has run perfect for over 6 years. The UHD HDR picture played by the UP970 was beautiful on the OLED. BUT, the player spun disks with a loud background noise something like an electric shaver or a coffee bean grinder. Impossible to watch a movie due to the grinding noise being louder than the movie audio. The UP970 was vibrating - felt like the disk player was unbalanced when spinning some old Blu-Ray HD disks and most new 4K Blu-Ray disks (for example 4K UHD Wonder Woman). Old DVD disks played without the grinding noise - maybe a slower RPM? From all the poor reviews on Amazon compared to few or no noise problems reported with the UP970 on Crutchfield or BBuy, maybe LG unloaded second quality players on Amazon. Returned the UP970 with no hassle under Amazons great return policy. Purchased an Oppo-203 from Amazon (fulfilled by oppodigital in CA) for over twice the cost of the UP970, but the Oppo runs silent, provides a distinctly better picture and audio surround sound, and also plays Dolby Vision. Hope this review helps someone avoid my mistake.

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Like a lot of other reviews, my player is exhibiting very loud noise. These issues are only with 4K discs, not with regular Blu-ray discs, and begin as soon as the disc enters the player. The player was working fine for 6 months and Im not sure why the noise issues started now but they arent going away. Im going to try contacting LG customer support and Ill update this review if anything changes.

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This is an otherwise-fine Blu Ray player made absolutely worthless by the noise it makes when playing certain 4k Blu Rays. I measured mine at 70 dBa with the Blade Runner Final Cut 4k Blu Ray paused. Its about as loud as a vacuum cleaner, and makes hearing the quiet parts of films impossible. I cannot believe LG released such a poor quality product. Dont buy this player unless you are deaf.

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Picture quality and sound were great, especially on discs with Dolby Vision HDR. No major issues hooking it up or getting it to pass 4k HDR. The player UI is pretty outdated looking, but not a big deal once you start playing the movie. However, when playing 4k UHD Blu-rays, the player made an obnoxious whirring sound, about as loud as a standard house fan, although some discs were louder than others. I tried 4 or 5 different UHD Blu-rays but had the same issue with all of them, where the player began making a loud whirring sound as soon as the disc was inserted. I returned it for a refund as I dont want to spend more time worrying about whirring disc drives.

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The player I got was unable to play any disc for more than 30 minutes without the video flickering then cutting out completely. Restarting the unit is the only way to "fix" the issue (for the next 30 min.) Most of the time the player doesnt remember the time index on the disc, putting quite the damper on the movie viewing experience. I contacted LG support and they recommended changing cables and ports (on the TV) as well as performing a factory reset of the device. I followed these steps but ended up having the issue again. For the half-hour its working, the quality is fantastic. Dolby Vision works great and upscaling of 1080p movies is excellent. Unfortunately, Im returning this player because of the aforementioned issues.

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