LG Electronics BP550 Blu-Ray Player with Wi-Fi (2015 Model)

Overall, the unit plays regular DVDs well and smoothly for my 1080p LG flat panel. I have not tried 3D DVDs and do not have a 4k display, so can offer no review of those functions. I have routed audio via optical output to my receiver, and the sound is very good. I also appreciate the captioning button on the remote to help with dialog in loud scenes. Loading is fast as well. The main negative is lack of a printed user manual in the box. I called LG to request one. They promised to send one in 10 days about a month ago, so it is obvious the cost of a 50 page printed manual is beyond the capabilities of their customer service. It can be downloaded, but not everyone wants to print their own manual after spending $100 on a player. Since one really need the manual for set-up tweaks, their lack of customer service on this small issue inclines me to avoid their products in the future. I doubt they would be any more responsive on a bigger issue. The other 2 minor issues were: the very small remote is very hard to manipulate in a dark viewing room; and the unit shipped in the commercial box with no protective carton around it. Consequently, my unit had a small dent on the rear panel. It played fine, so I made no call to the seller. An outside carton would have provided the shipping protection I expect for a DVD player.

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Good DVD player substitute for a smart TV.. I was able to connect it to my wireless internet to access my Amazon Prime as well as netflix. etc. My only complaint is that you have to download the manual from the internet and print it out yourself. Why not just give you a copy in the package? You definitely need to read the instructions before using this...there are not many instructions on screen. I couldnt figure out out to update the software, and then I read the instructions and it said you could push the unlabeled blue button on the remote. Also, I couldnt shut the thing off, and then read that you have to take the disc out first. You also cant have a disc in the machine when you update and you cannot touch any buttons on the remote or it cancels the update. Also you need the instructions to enable the remote to turn on the TV and adjust the volume. I might add that this player was not compatible with my old (very old) led TV, and I ended up having to buy a new TV as well. If I had it to do all over, I would have sent this back and just bought a smart TV to begin with, but I was determined to make this work!! the quality is very good and hopefully it will last me a while.

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The box itself seems a bit cheap, but thats the norm these days. Overall, it plays well. I didnt have any issues connecting to the Internet. Note, however, that LG uses specific DNS settings so if youve set your household to only use DNS servers (like for OpenDNS content filter for kids), youll have to open your firewall up for this device. The biggest gotcha is that as soon as you connect the Blu-ray to your network, it updates itself and removes the Amazon Instant Video player. If you, like me, were counting on this player to view your Amazon Prime videos, dont buy it. You can factory reset the device, enter in your network connections, and watch Amazon videos. However, when you exit the app, youll notice that the Blu-ray player has updated its firmware in the background and your Amazon Instant Videos application has disappeared again. I hope they fix this in a future update, but since my Amazon Instant Videos app also disappeared from my LG TV, I suspect that something is up between those two.

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