Purchased the TS8120 due to very good reviews and my old printer scanner broke. Received it as advertised by Amazon and was happy with the service. Opened the brand new printer and powered on per instructions. Error Code 5011 popped up instead of the correct process to install. Called Canon customer service and disconnected after 15 minutes on hold. Then emailed Canon customer service. A day later recieved a message that it needed to be repaired or replaced. And because I had just purchased it Canon would send me a "refurbished" printer! Not terribly excited with a brand new printer not working and getting a used "refurbished" one back. Unhappy camper here. Amazon return was flawless with no question asked.
Igotthejoy
5
Comment
So far, I am loving it, after truly hating the MG3600 series I had purchased. (User unfriendly, IMHO, and auto shut off, etc.) This one has "auto shut off" pre-configured. Disliked. What is the point of having a wi-fi printer if you have to keep coming into the room to turn it on? But I finally found the time to look up the answer. It is possible to turn off the auto shut off in the printer set up. On the home menu, "settings", find "ECO. I have only just done this, I am assuming it will now work perfectly. Except, of course, the cost of the printer ink, but that is the trade-off for a really nice printer.
Dairyl B.
1
Comment
Part time printer Full time paper jamming machine I have had this printer for months I have yet to get anything printed without a paper jam. After 3 tonight with no printing, I decided it’s not worth it. Going in the trash.
DL Mom
4
Comment
This printer is very fast in printing, colors seem to be bright and clear. It was not easy to set up as it did not come with a schematic for parts of the printer, I needed to call Canon to ask for help. You need to physically pull out the output tray to set up, not something I was familiar with as I have not had this model of printer before. During normal use, this ejects automatically, which was not included in setup instructions. It also has all menu choices on its touchscreen, no manual buttons, hopefully that will continue to be accessible as it is used frequently. This printer does not have a document feeder. All functions seem to work well. I received this item a day before I expected it to come, appreciated the sellers quick shipment as my other printer had died.
KitV
2
Comment
I miss my MX410 compared to this model. I didn’t realize that one cannot feed to scan. You must individually put anything you want to scan on the bed. And it will not automatically come on when you want to print from a laptop in another room even though it’s connected via Bluetooth. Setting up the WiFi feature is easier than the MX 410, but that’s its only plus.
Mike C
1
Comment
Upon arrival, the print head would not go all the way to the right to the park position giving an ERROR 5100. I called Canon Support and they said that the unit was defective in both cases. This was my second replacement printer that had the same issue as the first printer. Both were promptly returned to Amazon. Going to take more chance and order one more replacement.
JD from Michigan
5
Comment
Awesome printer with multiple functions. Love the air print ability and the individual ink color cartridges. Prints beautiful pictures. Does a fantastic job printing cd/dvd disks.
katherine wells
2
Comment
I have long been a fan of canon printers because I use a mac desktop computer. They seem to pair well together. I had to replace an old canon printer that we loved, but after 7+ years it was time for an upgrade. I did my research, and purchased this printer on amazon in Oct. 2017. It has been a MAJOR disappointment with replacing ink cartridges. For years we have been able to refill our ink cartridges using Costcos ink refill services. This method has worked great for years with our old Canon printer. With this model, it has a way to detect when youre using generic refills. It freezes up this printer, and doesnt allow me to use, run our printer. This has created lots of problems in our family, when teens need to print homework assignments and papers on time. Since it is a newer model, a quick run to our local box store to get the Canon Ink Cartridges to refill the printer with, hasnt worked because they dont carry the cartridges for this printer. We can only get the cartridges online. When you need ink quickly, waiting a day or two for shipping doesnt work when you are on a deadline to turn in a paper. There are 5 cartridges to refill for this printer. Even if you are printing in B/W, if the blue ink is out, the printer will not print at all. This has been very frustrating. Its a much more sensitive printer, the tray has to be just right, the ink refilled properly, etc. I can never just hit print without some kind of glitch, that needs to be fixed each time. We have had this printer a year, and it has been a HUGE disappointment. I DO NOT Recommend this printer.
Tman
1
Comment
Ink hog. We only print in black, but the machine uses ALL the colors up! Called Canon. They told me black uses all the ink to make black. BS. Also jams paper during every use. Our last Canon lasted 5+ years with no issues. .
Be the Change
2
Comment
Nightmare from the start. Had to update my Mac to even use this printer and for the last few months all Ive done is try to figure out why my computer freezes for minutes after I print. Canon wouldnt even address it, blamed it on Apple. I am now in the process of finding a different printer. Hours and Hours on the phone with no end in site. Printer printed great, but....
Make sure this fitsby entering your model number. Quickly Print detailed documents with Sharp black text and stunning photographs with the 6-color individual ink system. With the PIXMA TS8120 never compromise on speed or quality. Enjoy the simplicity of connecting your smartphone, tablet and all your favorite devices with ease. Print hassle free - whether from the Cloud5, through Bluetooth4, from social Media2 or on the go. The PIXMA TS8120 Wireless printer is the all-in-one that fits perfectly anywhere in the home, is simple to use, and delivers outstanding quality results every time. With intuitive features like the 4.3" LCD touchscreen and Bluetooth printing4, it's clear to see why the PIXMA TS8120 makes printing fast and easy. XL pigment black ink is used for printing documents on plain paper and ensures crisp, Sharp text. XL ink tanks can help you save money, Print more when you need to, and extend the time between replacing ink tanks. Genuine Canon inks provide optimal performance and offer exclusive access to creative park Premium content.
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