HP PageWide Pro 577dw Color Multifunction Business Printer with Wireless & Duplex Printing (D3Q21A)

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This printer has absolutely exceeded my expectations. I run a business that requires me to send out about 600-1000 marketing letters at the end of each week. Every letter has a high quality letterhead that always seemed to loose a lot of quality when printed on a laser printer. I ended up having to print 600 letters on a general all purpose inkjet printer each week so that my logo and letterhead design would look sharp and stand out. Needless to say, a general inkjet printer takes forever to print that many letters and I ended up having to keep many ink cartridges on standby because it seemed like I ran out in the middle of getting the letters printed every time. This printer gives the best of both worlds. It has the speed of a laser printer and the vivid, accurate color printing of an inkjet. PROS: Very fast printing. Even when set at the highest speed, print quality is still acceptable for use on documents within the office. The second fastest speed, which is still very fast, works perfect for marketing letters since it seems to not loose any quality in the logo and the text is still dark and crisp. Scanner works great. The scanner scans quickly, even when the unit is connected to a wireless network. Wireless networks and scanning has seemed to always come with frustration in the past. The scanner that was replaced with this one would generally scan half a document and then stop for a couple of seconds before proceeding. I assumed it was having trouble sending the data through the network to my computer since it did not do this when connected via USB. That problem no longer exists and I have the added benefit of scanning both sides of documents simultaneously. I do a lot of scanning so this feature comes in very handy. Ink cartridges are large. I no longer have to keep a big supply of individual cartridges since the ones for this printer last a significant amount of time. I have printed more than 3000 letters with black text that extends 3/4 to 4/5 of the page with each letter having a color letterhead and footer. Additionally, I have printed just as many envelopes as letters. Each envelope contained the general address block with black text and a full color return block that includes the company logo. The color cartridges barely register a loss and I have just now received a notice of the black cartridge being low. I would say that this is not too shabby being that these are the ones the printer came with. The unit is compact. I expected this unit to be a bit bigger than my Brother laser printer. It is about the same size, maybe a little smaller. This unit, however, holds more paper. Printer has a good look to it. Sturdy. This printer is built solid. No component of it feels flimsy or as if it might fall off after too much use. All doors and trays close tightly, feel secure and does not rattle during printing. Low noise. This printer definitely prints quieter than a typical laser printer although it is a bit louder than a general inkjet. The part that makes the most noise with this unit seems to be the gears/wheels that eject the finished print. I believe that the speed in which these must turn in order to print as fast as it does is what makes them louder than that of a general inkjet. Laser printers have a high rpm fan to keep them cool while printing which typically emits a high pitched whine. Inkjets do not require these types of fans which makes this one quieter than a laser printer. Lower power usage. Laser printers draw a lot more power. I do not have any technical jargon to throw out to you on this, but I do have my own personal observations. Whenever I used my laser printer, the moment it powered up to start printing it would draw so much power that the light in my home office would dim for just a moment. Kinda like when you turn on a vacuum cleaner. This does not happen with the HP Pagewide. Nice touch screen. The screen is large and well lit. It also has an adjustable tilt so that it can be positioned to your needs. The screen registers quickly when an icon is touched and I have noticed zero lag or issues when having to navigate around in the menus. CONS: Catch tray does not hold enough finished prints. I really love the fact that this printer can be loaded with 500 pieces of paper. It cannot print all 500 without stopping though. You have to keep an eye on the catch tray and remove what has been printed after about 300 pages. It would be nice to not have to keep an eye on it. I would prefer to remove 500 pages from the catch tray when the time comes to reload it with another 500 pieces of paper. Having the ability to load it up with 500 pages but only be able to print 300 at a time does not make sense to me. Significant slow down while printing duplex. Logic says that this is inevitable since the page is printed, drawn back into the printer and printed on again. Duplex printing just seems to be slower than it should be. The first side of the paper seems to print in half the speed even before the sheet is drawn back in to be printed on the reverse side. I do believe my old laser printer has faster duplex printing even though it is far slower on single side prints. Cannot be loaded with 30 envelopes and routinely indicates a jam when it gets to the last envelope. The unit says that this can be loaded with up to 30 envelopes. Although it will print if you do, it seems that the first 4-5 envelopes will not feed correctly and causes the address and return blocks to be printed at an angle or have a small part of the return block printed off the top of the envelope. Putting in no more than 20 seems to work a lot better and will print without issues, for the most part. The other problem it has with envelopes seems to be when the last envelope is picked up and printed. I would says that about 25% of the time, the last envelope gets printed but the machine stops and reports a jam. I have to open the side panel and retrieve the correctly printed envelope. The "jammed" envelope is always in perfect condition and correctly printed. After clearing the "jam" and reloading the tray, I then have to wait for it to pick up a new envelope and pass it through the printer, unprinted, before it starts printing envelopes again. Does not give much details about what is printing. My older canon inkjet tells me what page it is on while printing, the real-time ink details, how many pages are left and an abundance of other information. This printer does not do that. When you click to see the details of what is printing, it just simply opens the default windows printing window. It just shows that something is printing and gives you the option to restart, cancel or clear. I expected more. Information like this is very useful when I am trying to print 500 envelopes and I am curious to know how many envelopes are left to be printed. The tray will not always lower when you need to load more paper or envelopes. When you pull out the paper tray, there is a metal bracket that lowers down to the bottom. After refilling and closing the tray, this bracket raises the paper up into position so that it can be fed into the printer. This bracket does not always lower and you cannot load paper into it unless it does. To remedy this, you have to close and then re-open the tray until it lowers. Looses connection to my computer after being unplugged. If the power goes out or I need to unplug the printer, I have to go into the software on my computer and tell the software the new IP of the printer. Not a big problem, but can be annoying when you have multiple computers that need to connect to it. Does not make use of 802.11AC. This printer will not connect to a 5Ghz connection. If you are using an 802.11 AC router like I am, you have to enable dual band and allow connections on the 2.4Ghz connection. Speed and functionality of the printer would be unlikely to improve using the 5Ghz connection but it would be nice for all of my devices to be able to connect to the router the same way so that I do not have to broadcast both a 5Ghz and 2.4Ghz signal with my router. I have only one device, including all cell phones, tablets and laptops that have to connect using 2.4 and that is this printer.

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Although we have several printers in the office, this is our go-to printer. We print a lot of single or few page jobs, this printer spits the page out faster than you can get to the printer every time. If time is money, this will save you a ton! OK but not great for photographs. Wherever you have a solid block of ink (large logo, illustrations etc) the page will come out damp, especially if you use cheap paper. Weve found Hammermill Laser paper works well, avoids most of the dampness and can be obtained inexpensively while improving your image because of the bright and very smooth finish of the paper. Havent tried the Xerox color-lock. Its reliable, doesnt jam often and works pretty much as youd expect. Great to be able to print direct from a smart phone. The scanner is OK, fed sheets tend to come out slightly rotated. HPs incessant demands and tricks to get you to give up your privacy and to use their online services are extremely annoying, if you decline another user will surely sign up when changing ink or some other occasion. At least it stopped demanding once signed up. I also have the 477dw at home in another location, the 477dw seems to make more noise, especially the hum of the motor while its printing. Perhaps thats just an environmental difference. Most of the noise this printer makes is paper handling, its actually very quiet. For the very highest quality presentation I use a different printer that gives glossy waxy output, but for everything else the speed and convenience of this makes it a no-brainer. If you are on the fence, go for it. Get this one over the 477dw, the speed is worth it.

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WoW. After years of junk the tables have turned again. Now epson makes the noisy garbage and this HP is the quiet multi purpose reliable self connecting to your network device that you can count on. Hurray. I know im gonna have to pay for ink one day. But it arrived with a demo set and has been an absolute dejavu back to thw glory days when i could click on a print icon and get my doc surprise free. Tjough bwtter than the flory days.. i now tap on my phone or ipads and the pages are majically waiting for me in B&W or color!

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This printer is insanely good! I need to print custom-letters to latent customers/contacts and my current laser printer wasnt near the quality nor the speed. I can print about 15 front-back sided pages a minute with this - one every 4 seconds. The print quality is so good, you wouldnt guess it is Inkjet, but the vibrance of the colors is much stronger than color laser. Yes, a set of high-yield cartridges cost as much as the printer - but should cover 7,000 prints. If you need "marketing"-level quality for prints - and use color (and want it to pop) there is nothing that comes close to this. And again, speed - oh my. Very very very happy

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VERY disappointed. This machine isnt working and Square wont fix because it is still under manufacture warranty, but HP wont fix because this is not an authorized seller. DO NOT buy from here if you want it to be warranted.

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I have found this printer to be quite problematic, and now that I see one reviewer reporting that SquareTrade will not deal with the printer while it is under manufactures warranty (a critical disclosure to have made when someone is making a purchase decision; I bought the same four-year warranty), and that HP will not fix the printer since it was purchased through Amazon, I am very concerned. I had the printer for about 11 days. It will not connect easily to an Apple computer, a Dell computer, or a Microsoft computer. It constantly reports that there is a paper jam when there clearly is no paper jam (not in any of the four doors, and this printer is designed so that you can pretty well see through its mechanisms to tell whether a piece of paper, however large or small, is lodged). It constantly shuts down and presents a blue screen with an icon that looks like the power button, and code that I can find nowhere on the Internet (B8B165EE). It does not complete print jobs before either reporting a paper jam (again, that is not present), or ending the print job and showing the blue screen with the power button symbol and the aforementioned code. It is very, very slow to connect, so advertised printing speeds are severely mitigated by connection speed. I have printed maybe eight small print jobs of no more than seven pages each, and this printer has stopped working for me. Even direct connection with a wire from my computer to the printer is slow and the print jobs fail. Since this printer has been such a disappointment, my hope was that Amazon and its reseller would facilitate a no-hassle return. In my case, the seller for this printer was Best Priced Printers. I was very concerned that I would experience a nightmarish process, similar to another described on Amazon, where I would be referred between the reseller, HP, Square Trade, and Amazon. Initially, that is exactly where my scenario began. But within a few e-mails, and less than an hour, Best Priced Printers agreed to accept return of the HP printer. I was very pleased. Further, their customer service was exceptional. When I shipped the printer back to them, they refunded my money before they received the printer. When they learned of the amount I paid for the shipment, they sent me a check by Federal Express to reimburse me for the UPS shipping charge. Further, I have heard from this reseller that, based on my experience, they have revised their return policies and are working with HP to ensure that they can provide their customers with the best possible service. In my experience, Best Priced Printers is a good, reliable, and responsive business partner. I have been very pleased to work with them and based on my experience I can offer them my whole-hearted endorsement.

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Its a good printer, for a while. I started having "print bar" issues at just over a year of use. HP has become more concerned with gathering data on your device usage than producing a decent product. The ink prices are ridiculous and, if you happen to buy non-HP ink, the printer will warn you several times how bad it is to do so. If you call for support, its the first thing they ask you. Its not because HP ink as any better than other ink. Its because they make a fortune from selling you overpriced ink. I dont know why I gave HP my money again. Lesson learned. The days of the HP 4050 and it reliability are gone.

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This is the best printer on the market today for the money whether you have a small home office or a mid sized company. I was a little concerned by some of the reviews stating this printer is hard to set up. We have no "IT Department" as we planned to use this printer for my husbands home based business. But after analyzing the whole printer marketplace, this HP PageWide had the most features for the best price. So here is the deal-- you dont need an IT department to set this printer up. You just need some common sense. The printer comes with disks for the printer driver. Depending on what version windows you are running, you most likely will need to update the print drivers online. If you dont know how to do this or are having problems setting up the printer, simply call HP Printer Tech Support at 1-800-334-5144. You will need to give them the model, which is PageWide 577, and your Serial # on the printer which can be found on the back of the printer. The support is free since the printer is new. We are running Windows 7 Ultimate on a local network and hooked up the printer wireless. The HP Tech Support Rep was very helpful. The Tech Rep loaded a different HP Printer Driver onto our computer and everything works perfectly -- the printer, the copier, the scanner, and the fax. Also, if you lose power in your business or house, the printer will quit working because it changes the IP address. If after a power outage you can not get your printer to work, simply call the Tech Support line. They will help you reset your IP address for the printer and make it permanent so should you lose power again, you wont have to reset. So bottom line, even if you are a computer novice, like us, with a simple call into HP Support, you will have your state-of-the-art printer up and running. Best of all, they answer the HP Tech Support line very quickly and the agents are extremely nice. Our last HP printer lasted for over 10 years. We are very happy with this new model.

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Like many others have posted, this printer was great when it worked and nothing but a huge piece of plastic when it doesnt. It worked for about 8 months then started to give many false errors and now refuses to print. Spent hours troubleshooting with HP who eventually confirmed that it will not work because the print drive system is broken. HP said they would replace under warranty but after giving them everything they requested HP has since refused because the Amazon Seller is not an authorized HP Vendor. Do yourself a favor and do not buy this printer, nothing but a headache when it fails. Even worse HP wont replace their defective products which clearly is the case with this printer.

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HP PageWide Pro 577dw Color Multifunction Business Printer with Wireless & Duplex Printing (D3Q21A) Tis printer has proven to be quite difficult to set-up, even after several attempts with the help of HP tech support line. (Incident# 5011470919. The technician suggests that I return the printer.

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