HP Envy 5660 Wireless All-in-One Photo Printer with Mobile Printing, Instant Ink ready (F8B04A)

I bought this printer on June 1st. It is now December 15th and its useless. It worked fairly well for the first few months. Then it started telling me there was no paper in the tray. I would have to take the paper out and put it back in several times before it would recognize the paper. Today I installed a new HP print cartridge and it immediately told me that it was not a certified cartridge and printed everything so pale it was illegible. Then, it stopped recognizing that there was paper in the tray only this time I couldnt get it to decide there was paper after all. Then it suddenly spit out every piece of paper in sets of three with no printing. My daughter is trying to print out papers she is supposed fill out for school for tomorrow and we cant get this thing to function at all! Ive always used HP printers in the past but this one is not a good deal!

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Not great or even good, when printing more than 3 pages at a time. Been using this printer nearly a year and after the 1st ink cartridge change, or about 100 days of use, the new HP chartriges had a problem getting ink from the cartridge to the paper when printing more than 3 pages, at which time the print quality starts to deminish. Ran the Maintenance programs to no avail, and also found it to randomly started printing out using an odd redish color hue in place of black, if you do not select the black/gray color scale for black and white only prints. Thought it was simply bad HP cartridges so replaced with new, same problems, and again replaced the cartridges, and still the problems persists. Once my supply of cartridges runs out, a new printer will be on the shopping list, and NO it will not be HP. HP support was not helpful in rectifying the problem or interested in making it right. Had an Epson for nearly 10 years until it died, and from the reviews anticipated this to be a great replacement however, it is not. On a side note, the scanner is slow but works as expected.

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I only wish I could put zero stars. Im so irritated at this point. This thing hasnt worked correctly from day one. Its always printed lines through everything when it would actually put any black ink on a piece of paper. Today it wont even recognize the new HP ink cartridges I bought for it as a last resort to see if I could get it to work properly. Nope, Notta, Aint gonna happen!!!!!! I finally had to print a document in blue so I could at least get it signed and taken care of. Im going to see if I can find a place that takes electronics and likes to fiddle with them and resell them because Im done!!!! Oh and before anyone thinks of the obvious questions. Yes.....Ive done the software, firmware and network updates. Ive ran through every possible diagnostic scenario as far as getting the printer head to work right. Ive tried everything....all to no avail! Its probably just a lemon. Oh well..... Next......

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This printer, when it actually establishes a connection with the computer, produces high quality printed pages and passable photos. However, more often than not, the printer does not maintain its wireless connection with our iMac and the sent job just sits in the the print queue. If were lucky, we can turn the printer off and on, or pull the paper tray in and out to get the printer to recognize the job and print. But this only works some of the time. This printer is garbage and it drives my wife and me CRAZY. A workaround that is effective, but completely annoying, is to send the print job from your phone. Have not had any problems printing from my phone. But we shouldnt have to do that.

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This is a printer with good potential. Lets hope the customer service can fix what Im about to say: 1- Upon receiving it, there is no way to wirelessly connect it to a router as it is in the box. And I have a degree in computer science so this is no user error! You have to have a cable to manually download and install a firmware (which you can only find after extensive searching online) and only after all that (which took me about an hour and lots of frustration) you can start printing wirelessly... 2- There is a problem with paper feeder in this machine. ALL, and I mean EVERY SINGLE PAGE that comes out is bent exactly in two places on both sides of the paper near the 1/3 mark of the height. Its beyond annoying to have a fresh print have a huge, ugly dent in it... Opening and closing the feeder doesnt solve the problem. Using other paper thicknesses is also not helpful.

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This printer puts you in an abusive relationship, because it tempts you into thinking that if you "treat it right" it will reward you by "acting sane for a few days." This may be a glowing possibility, yet it is always, alas, a dark lie. The print quality itself is the come-on: it is very good, for a few pages. But the cartridges for these printers are utter junk. The cartridges for this machine are designed to fail, I think, after testing more than one set. I predict--but do know know for sure--that they were designed this way to dissuade people from refilling them. But even at their "best," the cartridges (even the "XL" size) are tiny, run out in a maddeningly short space of time, and are prone to lapses in ink flow that are apparently caused by the cartridges diabolical sensitivity to air bubbles in their chambers. I briefly thought a priming pump might solve these issues, but no. Throwing this into a black hole and getting a model of printer that has refill tanks is my plan. DO NOT BUY THIS MACHINE IF YOU HAVE THE REMOTEST DREAM OF REFILLING ITS CARTRIDGES. Yet, and please beware--and cross the street when you see this thing tempt you, that-- even new, the cartridges may fail. The tri-color single cartridge is especially maddening, as often one color will abruptly stop flowing. This printer is one of the rogues gallery of technical criminals of our era priced cheap but designed to fail to provoke you to buy other other junk (cartridges) associated with it. Avoid this. On principle, I would say avoid all HP products.

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Total piece of crap, works on wireless for awhile and then simply quits. The printer would show the solid blue light as being online but the laptop would show it as being offline. Reset everything and worked OK for a few days, then same thing happened. Googled online fixes and HPs self-help portals are total clusterf*cks, dead links, no links, links that dont take you to where it said it would take you, etc. takes a phd to figure out how to "set static IP" or whatever. It should not be the customers burden to jump through hoops and make the technology work, do yourself a favor and forget this garbage

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,The product arrived and I followed the instructions to start the printer, When I came to the section to insert the ink cartridges, the message came that the cartridges were not inserted properly. I repeated the act with the same result. I bought more cartridges and the same result. When I queried the website for advice I was refereed to a tech firm which did not solve the problem but "cleaned" up the computer for a price. I was assured by them the problem was in the computer and not in the printer. I repacked the printer and am returning it to you. After $99 for an unnecessary tech consultation and a non functioning AIO printer, I have bought an Epson at a local store and it works wonderfully. Ronald Berggren

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This printer FAILED less than 1 month after its 1 year warranty and after being used very little. After several tests, HP told me it was an internal printer problem that could not be repaired and that they could do nothing to help me as it was out of warranty. I repeat it was just days over 1 year old and had hardly been used. Who would recommend or buy another HP product after an experience like this? I would.........because I have had other HP printers that worked well and a HP laptop that interacts wirelessly with them, plus the price is/was hard to beat. Hopefully this printer was a rare HP lemon, but the customer support and assistance left a foul taste in my mouth and is not a way to develop or maintain customer loyalty.

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Whenever I try to print anything, it first tells me that it cannot connect to my computer, even though my computer says its connected. After dealing with that for way too long, it says that there is no wifi connection. There is. Once I finally get that to register, it tells me that Im out of paper. I am not even close to being out of paper. If it decides that I have paper, it will then tell me that something is blocking the photo tray. There is nothing blocking the photo tray. Next, it might print one of two or more pages, but then start saying Im out of paper again. Also, the text of said page is probably half missing. After that, it will cancel the entire job, and I have to start all over again. If Im suuuper lucky, Ill get a nice paper jam and have to deal with that for awhile. No paper. Blocked photo tray. No wifi. No paper. Blocked photo tray. Job cancelled. No paper. Blocked photo tray. Paper jam. No paper in photo tray, which Im not even using and is also full of photo paper. It also prints TERRIBLE photos. Just really really poor quality. Friends, today it took me nearly 40 minutes to print two pieces of black & white text. I frightened my animals with crazed yelling, I broke a nail and very, VERY nearly threw the stupid thing out my sixth story window. And then...AND THEN...said printer informed me that Im almost out of ink, even though the ink cartridges are also brand new and Ive only used this heinous rotten printer a handful of times. I want to smash it. SMASH!!!

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