Canon PIXMA MG3620 Wireless All-In-One Color Inkjet Printer with Mobile and Tablet Printing, Black

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This All-in-one Canon Pixma MG3620 printer cannot perform the essential task for which it was named. I purchased my new printer last month and missed the return window by 10 days. Out of the box, the contraption struggled with maintaining a wireless connection. It worked decently for the first 3 weeks but devoured ink like a bear preparing for winter. The device then was plagued with paper jams and blurred the few pages that actually survived. I had one paper jam that caused all subsequent print jobs to have duplicate lettering and jagged edges. After what seemed like an eternity searching, I followed all the troubleshooting suggestions from the so called help manual. I had to rely on counting a flashing light to tell me whether I had executed the head cleaning or print alignment utilities. Printing a shipping label should never be this migraine inducing. It was a sheer nightmare and an utter waste of money and my time. After 40 days with my new printer, I can state will all sincerity that this device is perfect for those who dont want a long-term commitment.

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We moved across country and are living in a bedroom with our daughter. All of our stuff is in storage while we look for a house, daughter has no printer. Right after we got here we needed a printer and scanner. We own the Canon Office and Business MX922 All-In-One Printer but it’s in storage. I bought this one because I didn’t need a heavy duty printer. This started off a fine purchase, noisy but no problem. Then it stopped feeding paper alone, it became a group effort. I hit the print button, walk over to the printer and put a wee bit of pressure pushing the paper in until it fed. No Problem. Yesterday it decided to feed about 20 sheets at once. Oh ya there was a BIG jam. That took awhile to clear. No problem. Today I go to print, group effort of course, and the print was blurry, double lines, a mess. So I open the Canon maintenance area and I select “Print Head Alignment” and away it goes… then stops… then goes…then stops… then SHUTS OFF. WTF I took a break, unplugged and restarted everything. I did the print head alignment, put it in the scanner like it said, got some message it can’t continue, clean the heads and try again. The head cleaning procedure printed the same print head alignment page. Lots of noise, stops and starts. I’m very gadget savy, I started computers back in the days of DOS 5. Yesterday the printer absorbed at least 2 hrs of my time, today another 2. If you like wasting LOTS OF YOUR TIME ON THE PRINTER this one’s for you! If I could go back I wouldn’t buy this.

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I bought this in June 2017 and have already replaced the black ink cartridge twice and the color once. Not because Ive printed a lot (I havent) but the alignment of the ink cartridges keeps getting off and I have to manually re-align it, which uses a LOT of ink! And it jams all the time. Today, I pulled slightly on the paper so it would go in the printer straight and it caused the printer to turn off and now I get an error message saying the printer needs repair. This printer has been a nightmare. Im not spending any more money on ink for it. I could have gotten a new printer for the amount Ive spent on ink trying to fix this one!

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I dont believe that its possible for this printer to work wirelessly with my MacBook or iPhone. It was truly impressive how *every single* step in the instructions was an absolute fail ... not reflected in reality at all. "Press this button and X will happen." Press button. Nothing happens. "Download this setup .dmg file from this website and follow instructions." Setup program bonks immediately, every time. "Look for this wireless network starting with canon_ij." Wireless network doesnt exist. I started to wonder if it was just me, but then I scoped out the 1-star reviews and found many people with a similar experience. You get what you dont pay for. The printer works fine with a USB cable that you can find for $3 at Walmart (or $24 at Best Buy). Thats all I really needed at the end of the day but the blatantly false advertising about wireless compatibility with Apple stuff is pretty galling.

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Update: I was never able to wirelessly scan, even after a couple of hours on the phone with the Canon technician. This did become annoying. But Ive lowered the rating now because this printer has repeatedly jammed trying to do double-side printing, requiring the printer to be turned on its side and the back of the printer to be opened. It started printing double lines after this malfunction. And it simply sucks up ink. I really miss having the control buttons on the front when things go wrong and they seem to go wrong rather regularly. I cant recommend this printer. PREVIOUS REVIEW: I have set up lots of printers but I can not figure out the scanner function on this printer for my Mac. Have already spent about four hours trying to follow instructions, download Bonjour etc. Very disappointed. There is no scanner button on the printer, so even if you could scan and your computer is in a different room, it would be a real pain. If anyone has any help on this, please let me know!

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Had to return it. Ive always had Canon printers. Have never owned anything else. This one was SO hard to like! Setting it up shouldve been easier than this one was. I guess having one with a display screen making setting up air printing a breeze spoiled me. Having to download an app and change what wifi (canonblabla) I used stunk! Not as easy as my old canon was. Not being able to have both picture paper and document paper in at the same time was a big turn off. Also, wasted ink not knowing it wouldnt print a landscape picture until I physically turned the photo paper the right way. The last straw was when I tried to scan/print and it ate ALL the paper in the cassette! I got it out without damaging the printer, but I am very tech savvy and this printer wasnt about that. Its slow and loud. The search for a printer continues. Im scared itll take a visit to a brick and mortar store to get that done. Thank you Amazon for putting up with my returns and making them easy.

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I thought I was different. Better. Smarter. I can certainly out-tech these other reviewers. I will thumb my printed pages at them. I was wrong. I cant out-tech anyone. Im just the same. No kind of sneetch is the best on the beach. This printer will not format. It was so close, then nothing. It did spew out two configuration tests. So helpful. You have the chance to be better. Smarter. Please, look elsewhere. Beware....beware....(re-read that in your spooky voice)

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The setup on this is atrocious. They dont include a USB cable so you have to connect through wireless. Except theres no way to actually connect to your WiFi router. The instructions have you run their setup utility on your PC, which apparently scans your network for the printer, but how the hell is that supposed to work if you have your network password protected like any sane individual? Do they have some kind of magic to allow the printer to connect without having the WiFi SSID/password? Well if there is it didnt work for me. From a software design perspective it makes zero sense to me. Then when their scan doesnt work they send you on some stupid troubleshooting quest that isnt helpful at all. How much would it have cost to just include the USB cord? A couple dollars? I would have paid that. Instead I now have to order the USB cable because its that stupid square format that doesnt fit with anything other than a printer. What a crock.

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I bought this printer with high hopes, hey, it had a four and a half star rating. But to date, I have not been able to to get it to work wirelesly . it just cant be found by any of my devices or anyone else in my homes wireless devices. I have done every thing the directions have said to do. I am going to send it back. I am very unhappy with it, and can not recommend it to anyone.

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This is the absolute worst printer Ive ever bought! You will have so much trouble trying to print PDFs and other documents! If youre looking for a basic printer, DO NOT PURCHASE THIS ONE! Its wireless, but if you need to diagnose and repair, you need to be connected via the direct cable, that doesnt come with it! I dont even use it much, because the settings are so complex. It took my scheduling company weeks to figure out a way for me to print my daily work schedule. I have to use the photo print from advanced options just to get it to print. BIG WASTE OF MONEY!

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