Brother Monochrome Laser Printer, HL-L5200DW, Wireless Networking, Mobile Printing, Duplex Printing, Amazon Dash Replenishment Enabled

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I am a mobile notary public/ loan signing agent so I need a fast dependable printer that can print both letter and legal paper to print loan docs. Some time printing as many as 400 pages per loan. This printer is perfect for my profession and highly recommend for any small business.

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I have had this printer for about 60 days now and I have had continuous toner leakage on my paper output. I have several case numbers with Brother customer service trying to resolve this issue but all they want to do is replace the toner cartridges. Now I can understand a defective toner cartridge, but Brother sent me a new cartridge right from their factory and the problem got worse. My thinking is either the drum or the machine is defective but the latest info I have is that they are still looking at the toner cartridges being defective. So each time I have to call Brother customer service I waste 1 to 1.5 hours of my time trying to figure this issue out. In order not to waste any more time on the problem I asked Amazon if they would take the machine back and they were very helpful with a return.

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I love this printer (the Machine -- Brother calls its printers "Brother machine" in its manuals). I got it because I wanted a relatively inexpensive but reputable printer that can do double-sided printing even on non-standard sized paper, for a "project." I ended up using standard size and then trimming, but it is very nice to have this very versatile printer for long-term. And I really think it will be long-term because Brother lets you replace just about any part that will eventually wear out. I really like that because I like repairing my stuff instead of tossing. This is a very environmentally conscious company. Duplex (double-sided) printing worked very smoothly for me. And the print quality of the Machine is excellent. The default setting is 600 dpi which is excellent for text but for graphics you can "up" that to 1200 dpi. (So the person who complained in one of the reviews that the resolution looks about 600 dpi probably did not know where to look to change this default -- tho it is not hard to change). The Machine has a zillion settings and numerous ways to set them (on the printers control panel; via accessing the printers on-board software as HTML pages on your browser if the printer is on your network, and via print settings from your computers operating system (installed print driver). It is a nice printer for geeks -- lots of security (network) settings, and whatnot. Also, power-saving and toner-saving settings. Increasing print density, etc. The works. It has a very extensive electronic manual but I wish there was a bit more explanation about some things. Like I could not find out what the difference between "thick paper" and "thicker paper" is. I guess "thicker" means "if you have trouble loading it from the standard tray, use the multi-purpose tray because this means the paper is "thicker". (I was able to load 80 lb cover stock, = 120 gsm, thru the standard tray -- just need to open the back cover so it is a straight paper path. So this is "thick" paper but not "thicker.") Also, I had to research online about what the difference between "1200 dpi" and "HQ1200" is. Really, something like that ought to be in the manual because I think it is "Brother-specific," not industry-specific. And I like lots of explanation and advice in a manual, not just plain instruction. There is also a setting for "Graphics Quality" that is set to "text" or "graphics" = default. I suppose this is contrast? Would be really nice to have an explanation! My sole other complaint is that Windows has a much more user-friendly Brother driver, with easy access to many more settings, than the Mac OS software (at least for Mavericks which is what I have, and which was current when this printer was released). But I will forgive Brother because it also supports Linux, with nice instructions on its Support web site. Thanks, Brother. Despite my wish for a bit more explanation in the manual, and more equal Windows vs Mac support, I am super happy with the purchase. Much recommended.

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Had a Brother HL-2040 for years. It had good print quality but could not print envelopes worth a darn -- no matter how carefully I positioned the envelope, it would come out with the printing on the envelope crooked and the envelope crinkled. When the drum needed replacing, I took that as an opportunity to choose a new printer instead of replacing the drum. In all fairness, the HL-2040 was a low-end printer... but this printer is also very cost effective in initial purchase, and the toner is reasonably priced. I did not want an all-in-one scanner-type printer (I already have great Fujitsu sheet-fed and Epson flatbed scanners), nor an inkjet (I already have a color inkjet - there are pros and cons with inkjets compared to lasers). I wanted a high-capable single-purpose laser printer. In surveying all reasonably priced printers, I decided on this one as having the capabilities I wanted with the best value. I kept my fingers crossed that it would do a good job printing envelopes. I was not disappointed, in fact my hopes were exceeded! It has a straight path available for envelopes and heavy stock, but that path requires extra clearance at the back. I tried the normal curved path first (where the printed media exits from the top) and the envelopes show no sign of crinkling! Great! And the multi-function paper feed works perfectly in feeding the envelopes straight (the printing has never skewed). And, you can load up to 10 envelopes at a time. The multi-function tray is hidden out of the way in the front... simply flips down and the extensions flip out, and just as easily stores back into its hidden position -- extremely well designed. This printer has nearly any programmable option you could ever want, accessed via front panel, IP address or computer app. It can connect via USB, WiFi, or Ethernet cable. I chose to connect via Ethernet cable connected to a powerline adapter which is in turn connected to our home network. I could have connected via WiFi, but I find that powerline connection is rock-solid and I had an extra connection available in our second floor office -- the AC1750 WiFi router is downstairs near the limit of its transmission and Ive not found WiFi extenders to work as well as powerline, which easily covers the whole house. If using USB, that would mean the host computer would have to be on with printer sharing enabled. Having the printer connected via wired Ethernet works perfectly... as long as the router and powerline are on (always are), you can print from anywhere on the network (even if the Internet is down). After completing a print job, the printer quickly goes into deep sleep, and awakes instantly when sent another print job. It consumes only 1.3 watts in deep sleep. The only negative Ive found is that this printer is very noisy in its initialization process when powering up, but after that, the actual printing is not as noisy.

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This did not work. It worked for a couple weeks. Then I started getting black dots all over the top of the page. I called brother, and they sent out a new toner. It didnt work after a couple of weeks. They insist I try cleaning it again, then try. It doesnt work. Now it is drawing a long black line along the edge. Dont get it

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After doing research about wireless printing, I bought this specifically to be able to print wirelessly from iPhones and iPads. Setup was a snap. Ive been printing documents ever since and have never been disappointed.

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Bought this for a small office to replace an older model that started leaking toner. It is shared by 3 employees. Its really fast and has good quality print. The toner cartridges last us as least 2 months, but we replaced with generic that are working fine.

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I ordered this in March. It will NOT connect with my wireless internet service! Ive worked repeatedly with my internet provider to get it to print from a Mac laptop and/or a PC laptop. When Im lucky, I can get it to print a few pages. Lately NOTHING! Today I called Brothers Tech service. I can get only men in India who refused to connect me to anyone in the USA. He wanted to connect directly to my computer so he could "see what the problem is." When I told the first guy I wanted to speak to someone in USA, he connected me to a second guy in India. When I told him this, he HUNG UP ON ME.! What good is a wireless printer that wont connect to a network? What good is a printer with HORRENDOUS tech support? Ive been dealing with this endlessly since I received it! The "setup" and "communication" system with a tiny window and hopeless buttons to push is the worst Ive ever dealt with and I used to deal with multiple fax machines and printers at work daily! I regularly programmed them for special features and memory functions. Brother was supposed to be a good company, but Ill never buy another Brother product again!

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Horrible, was delivered on Jan 15th... but Ive only used it for 2 months now. The drum unit already went bad. It leaves roller marks on every page but the first page printed each time. Its not dirty, its defeated. After searching their website I finally found brothers customer support phone number. Spent 30 minutes on the phone cleaning the unit like they asked, just to tell me that the drum unit is an "accessory" and is not covered under warranty. If the printer cant print without it, and I bought the printer with that already installed, how is that an accessory???!???! To replace the drum its $150. Oh, my printer is still under warranty in general, just not accessories....

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We print multiple labels each day and go through a couple printers a year. We like to try different makes and models to see which ones print the best and are the most durable. We had problems from this one conveniently enough, soon after it was too late to return it. The image drum picks up to much debris off the toner cartridge and the label sheets. We have to clean the image unit daily with a cotton swab and alcohol (as per brother tech support). This has been quite the chore and has not been required with other printers. We have wasted quite a lot of sheet labels due to poor quality printing. Couldnt take it out of service fast enough. For us, this unit was money well wasted.

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