BenQ ZOWIE XL2546 24.5 inch 240Hz Gaming Monitor | 1080p 1ms | Dynamic Accuracy & Black Equalizer for Competitive Edge | S-Switch for Custom Display Profiles | Shield

I bought this monitor to replace my ASUS VG24QE 144hz monitor, but for some reason the BenQ is causing me issues that my ASUS never had and apparently nobody at Benq gives a s*** about my issue getting resolved and it seems like none of them even know what they are talking about. So here is my situation, I run my asus monitor as my primary display and i use a 60" tv mounted on my wall above my monitor as a second display, when I run this setup and I duplicate the display, my tv runs in 60hz and my monitor runs at 144hz with ZERO ISSUES. Never have I had any issues with this. Well now that I have the benq monitor, whenever I try to duplicate the displays, the benq locks at 60hz and there is absolutely nothing I can do about it. I have tried everything. When I unplug it and plug the asus back in, BOOM 144hz while the tv runs at 60hz. Same cables, same setup, nothing changes except for the monitors. The benq will run 240hz if i extend the displays, but not if i duplicate them. I have reached out to benq several times now and they will reply to me once or twice and then just completely disregard me. They dont have any care in the world if this issue gets fixed and they have absolutely no answers. 0/10 customer service. The monitor is good for gaming if you only plan on running 1 display or never plan on duplicating the display, but for what I do, it is very important for me to be able to duplicate the display and still have my monitor run at its full potential. If I could go back, id probably just buy the 240hz asus monitor. Also, the other day I had a dead pixel right in the center of my screen. It fixed itself after like 10 minutes, but now I am scared this thing isnt going to last very long. Should have just stuck with ASUS, have never had any issues with my other monitor.....

Show more

Well, I received my first unit, and it had smudges right out of the box and what appeared to be a small scratch on the screen. I contacted Amazon and received a replacement unit a few days later. This unit also had finger smudges out of the box where someone handled it while packaging, minor issue, but really? Anyway, after taking the time to hook up the second unit and run the wires, setting up the picture settings, loading a game, boom, dead pixel out of the box. Im actually in disbelief after reading all of the rave about these monitors. I was also excited to get 240hz coming from a 1440p 144 hz gsync monitor, and in that aspect, this monitor is good, but the picture quality is sub par and the dead pixel thing just sucks. I will move on to another brand.

Show more