So Im not usually one to speak negatively.. or positively. Or really at all about a product I buy. But this is going to be an exception due to the issue noted in the headline. Positive is that it arrived when stated. Negative is that before even trying to start up the laptop there was an issue. I order the black model as seen on the pictures and started in the descriptions but was delivered a silver laptop. Once I attempted to turn on the computer I realized that about a minute into the boot it would crash every time. I tried to check the bios and it would crash. Id move the laptop slightly when on my lap and it would crash. I would do literally nothing after pushing the power button and it would crash. I thought hey let me at least try to put the charger in. Maybe after a more full charge something would change. After inserting the charger I quickly realized the light on the side indicating that it is charging would flicker on and off a couple times before ultimately staying off after each insertion. I left the charger in for an extended period of time thinking maybe its supposed to be like that when the charge is low, but the same issue arrived after allowing Time to charge. I understand that maybe Im just a completely unlucky singular case of this and it never happened before and I hope thats the case. But these glaring quality issues indicate a larger underlying issue of lack of quality control in a shipped product. From now on Im just going to plan on purchasing laptops from a store where I can tangibly inspect a product before paying hundreds of dollars for it.
Melody Yap
4
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Worth the buy for a new laptop. laptop comes with built in dvd tray and 12 gb of RAM which is perfect and for the right price (better than buying at Dell website)! windows 10 needs at least 4 GB of RAM to operate otherwise it will be VERY slow. So, 12 GB of RAM allows room for growth over the years and matches the OS. Only thing to improve was the app store program which was finicky and does not install the apps. In addition, I wish the battery was more accessible if you had to replace it after 3-4 years, and had a VGA slot for those who still have an old monitor.
SteveB
3
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Received yesterday. Since 6pm we have been installing Windows updates. The machine is installing YET ANOTHER major update this morning. Every time it finishes, we get the message, "youre all set", and then when we check 10-15 minutes later, yet another update is ready. After the overnight updates, the startup was VERY SLOW. Well update the review after a week or two and say how it is working overall. ******************* Laptop Review: The Dell Inspiron 15 5000 looks like a nice laptop. Purchased with the 1080p touchscreen, those items make a nice-looking machine. Display looks GREAT. The touchscreen so far is perfectly sensitive. The touchpad is large, and a little clumsy - there is a little movement under the pad, so every time you touch the pad, it makes a "click", like something has come loose. Finding a machine with the backlit keyboard is definitely worth it. In the evening, or night time, the backlight is great. Wish the light shown through the keys a little better, but it is far better than an unlit keyboard.
w9jbl
4
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I dont get it. The bigger the computer, the bigger the hard drive, the more the RAM, the more stuff they find to cram in. Dont get me wrong - Amazons great, Dells great, this computer is great, but it took me 3 days to update it to todays version and delete all the crapware (Candy Crush, et al). I cant wait to try Linux/Ubuntu on it.
Doug Elson
5
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Love this laptop. Had Dell before and this is faster and better than the last one. Lighted keyboard is a plus on this model
Hailey
5
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Greatest purchase ever! Super fast computer and perfect for college work! Definitely worth the money!
Daniel Jaramillo
5
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Good Item, its my 3rd Dell and I enjoy it, the only maybe complain is that is a little heavy, but its ok considering the quality of the product.
Patricia A. Blume
1
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My hard drive went down after a month. Called Dell - they said it was not the Hard Drive it was software wanted another $140 - $170.00 for a warrenty on software would not fix it without. I said it was not the software that the computer kept trying to fix itself it said it could not find the hard drive. Dell refused to do anything else. Called Dealer they told me to send it to Dell but dont say it the software just tell them to replace it. Finally called Amazon they said I was past the 30 days (by 1 or 2 days) and could not return it. They did refund me 10% I intend to get more because I ended up taking the computer to the Geek Squad at Best Buy paid them for a $200.00 all inclusive warranty they did say it was the hard drive and are fixing the computer for me. needless to say the next purchases I made where at Best Buy for a few other electronics purchased I needed to make. Dell has lost a costumer and Amazon electronics are not my go to place anymore.
Amazon Customer
5
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I like everything about this laptop. I did not rate the sound quality only because I don’t usually have the sound turned on. Quality product. Great price. Definitely recommend this laptop.
MTB07066
5
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Seems PCs are getting a lot like vehicles anymore. Youre given a base price, but in order just to have a reasonably performent model, you have to double its price with options. If youre looking for gaming or a true business machine capable of lightning speed and/or able to display more apps than most humans can keep track of, this probably isnt for you. But if youre simply looking for a truly base-lined model for home or a home business, this PC comes configured for just what you need without spending hours weighing options and sorting through reviews.
Make sure this fitsby entering your model number. 8th Gen Intel Quad Core i5-8250U Processor (1.6GHz, up to 3.4GHz, 6MB Cache), Intel Integrated 620 Graphics 15.6" Touchscreen Truelife LED-Backlit Full HD (1920 x 1080) Display, DVD-RW (Writes to DVD/CD) 12GB DDR4 2400MHz Memory, 1TB 5400 RPM SATA Hard Drive 802.11 Dual Band Wireless-AC + Bluetooth 4.2, Integrated Widescreen HD Webcam, Backlit Keyboard 2x USB 3.1, 1x USB 2.0, 1x HDMI, Stereo Speakers with MaxxAudio Pro Audio Processing, Windows 10 Home (64-bit)