Ordered 2 pf this for our office, they both showed up on the same day however the first one we opened the CD Rom drive didnt work. The to top it off we opened the second one and turned it on to start the setup process and it wont boot. When we started the computer we get an error that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation, cannot proceed to install windows click "OK" to restart the computer and then restart the installation" When you click "OK" the computer restarts and the same error appears.
D. Cressman
5
التعليق
So far Im quite impressed with this refurbished system. It came well packaged, with all the cords. Hooked it up, turned it on, went thru the easy setup procedures and its been running like a champ since. Love the Intel i5 cpu, 8 Gb memory (expandable to 16 Gb), the 1 Tb hard drive and Windows 10 ... all for the price I would have paid for a software upgrade on my old computer. Just a word of advice in case you didnt read the description closely ... this unit has an Integrated Intel HD Graphics, so youre only getting VGA ... youre not going to connect a HDMI or DVI monitor without adding a video card. From what Ive researched so far, you need a special "half-height" video card to expand your options, and, since this model is the Small Form Factor (SFF) it only has a 240W power supply, which limits your video card choices. Ill update my post if I learn more. Still, very satisfied with this computer and the price.
Migdalia Vélez
2
التعليق
We are very disappointed the machines came filled of dust. With dents and seems like they were thrown in the floor a few times. I have brought from Amazon for a very long time and this has been the first time I go thru such a bad experience. What can be done to have this fixed in a shortest time possible.
Happy Customer
1
التعليق
Received computer within a week of ordering and plugged it in. Blue screen of death. Bad hard drive. Called tech support and they are supposed to send replacement. More waiting.....Not happy with the "verified" refurbished computer.
Jeff C.
1
التعليق
I understood that I was buying a refurbished computer, and a few nicks and scrapes from being under a desk wouldnt bother me. What did bother me was the caked on dirt on the inside and outside of the case. This had clearly been in a factory environment (Ive worked in them), and whomever worked on this for refurbishment didnt so much as blow out the inside or wipe down the outside. In fact, the only thing this company did was slap a Windows 10 Refurbished COA sticker on the outside, booting up the first time (and every other time) got a "non-system disk" error. No operating system. I have no time to play with these people, so instead of waiting for Monday (I discovered this on Saturday as Im setting it up for my mother), I just bought a copy of Windows 10 and installed it on my parents old PC. Ill be returning this PC, if this company cant be bothered with doing the one thing they say theyre going to do (refurbish), then I cant be bothered with keeping it around.
Kindle Customer
5
التعليق
This is an amazing value. An i5 processor, 8 GB RAM, 1 TB hard drive, many USB ports, Windows 10 PROFESSIONAL, etc. I had no problems configuring it although - since it does not have an internal WiFi adapter - I needed an inexpensive USB WiFi adapter. It does have an ethernet port so you can connect via cable to your router if you are close enough. I also had to authorize Windows 10 through the Microsoft Web site and using the product key on the sticker on the desktop case. This was a simple process. I verified the integrity of Windows by using an sfc scan. I ran complete memory diagnostics and there were no problems. I am very happy with this system. The fact that it was refurbished has no impact on being a useful and quite powerful system - it is very responsive. The only cosmetic flaw was a minor paint chip on one of the side panels that could have happened during shipping/packaging.
Victor
5
التعليق
Had a little problem when first arrived but updated some drivers and all is good now.
Hans Eecker
5
التعليق
This feels like a quality and clean refurbished computer from MicroBee unlike the other that I recently had to return from another Amazon refurbisher. MicroBee did a very good packaging of this and actually provided a contact number as to where to call (unlike the other refurbisher) if I had to contact, which has not been necessary.. After I contacted Microsoft with help to install product key # for the Windows 10 Pro that came with this machine (about a 30 minute call), all went smoothly. The Windows 10 Pro operating sytsem automatically came up the first time I fired it up which was a real relief. My wife is very satisfied with this to replace her 10 year old computer. This computer works very well and for about $16.00 I did purchase the additional 3 year warranty plan available when I placed my order. I like the large hard drive and the increased cmptr speed overall is good, very pleased. Key board and mouse was included but I used our updated higher quality mouse and keyboard from her earlier cmptr.
Q.B.
1
التعليق
I havent hooked it up yet. Just opened the box. I immediately noticed that the unit had been spray painted black (there was overspray on the model tag and front trim panel). The USB ports are filthy, so I popped open the side cover (I like the easy access handle). Dirt piled up in every nook and cranny. Truly, the pictures do not do the amount of dirt justice. Were in a pickle at our office, so I need this to get up and running. Im hoping and praying that it functions, but without a doubt, this was the filthiest Microsoft Certified Re-Furbished computer Ive ever bought...and Ive bought several from Amazon and other on-line outlets. This machine was more than well used, it was really well used...probably in Afghanistan judging from the dirt. Ordinarily, this machine would be going back based on the appearance alone, but as I said, we need it operational asap. Let this review be a warning...at least from the looks of it, it could have come from the on-line classifieds. I dont expect perfect. I just expect, at the very least, clean and functional, but this is pretty bad... Buyer beware. UPDATE: hooked up the PC and performed the setup. Rebooted and it bricked (flashing cursor in the top left corner of the screen, wont boot up). Also found the included keyboard was damaged in the upper right corner (smashed and broken). Despite all of this, I planned on keeping it until I spent the hour and a half trying to get it up and running, only to have it fail to boot up...
Tiffiney Tillman
1
التعليق
The original CPU we received did not work, so we had to return it. We did purchase the extended warranty, and the the second one had quirks that were inconvenient, but we tried to tolerate it until the hard drive crashed. Therefore, we sent the second unit back and asked for a "full" refund. However, they refused to refund us. So we went through Amazon who assured us we would get a full refund. However, Microbee stated that there was 50% restocking fee, which meant that they would only refund 1/2 of what we originally paid. Currently we are working through the dispute process and still have the third computer. When a computer crashes over and over, you have to send it back to these people you lose all of your data and program and they may end up with personal information. So, I would encourage you to spend a few extra bucks and get a new, sending this back is a huge inconvenience, and our experience shows that you will have to return this produce every couple of months until all of your warranties run out.
Make sure this fitsby entering your model number. HP Flagship model ideal for home and business use. Intel i5 Core Processor at 3.2ghz. 8GB RAM, 1TB Hard Drive, DVD-RW Optical Drive New and Verified Install of Microsoft Windows 10 Professional System This CertifiedRefurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, a minimum 90-day warranty, and may arrive in a generic box. Only select sellers who maintain a high performance bar may offer CertifiedRefurbished products on Amazon.com