City: US, New York
They removed the cd drive, and the touch screen and filled it up with bloatware. The previous years versions is decades better than this one. Very bummed I cant get the old version anymore
Cons: -Processing Speeds -Picture Display -Quality of Construction Pros: -Free Returns
Did Not Receive Full Equipment. No USB device for mouse & keyboard, so I used my own. Would like partial refund and will return keyboard and mouse as my old ones are better.
I purchased based on the ratings and the features but, was very disappointed with the performance. All seemed well initially, not as fast as expected but, tolerable. Then a simple win 10 automatic update took 2 hours (it took 2 min on another pc). I restored to a factory state twice with no improvement in performance. Since all of the reviews were positive I may have just received a lemon.
At least once a week since purchase the network connection fails after the computer wakes. Usually after running trouble shooter it will connect. Sometimes it takes several efforts - including rebooting the modem/router. Today after spending nearly an hour, I had to connect with a ethernet cable. Also seems slower than the 7 year old Sony all-in-one it replaced (only opinion, not measured). POS!!! 6/19/19 After getting pc back from Acer repair, the problem is continuing. I am now connected with a ethernet cable and sometimes still need to trouble shoot to connect. Tried to trouble shoot pc, restarted pc and pc returned to factory settings. Restarted and a message automatic repair was starting - then it shut down. After retrying several times I got to a screen that allowed me to reset the pc to and earlier time. Talked with rep about problem and he said to download Media Creation Tool and reinstall Windows. Tried that and got the message: "This PC cant be upgraded to Windows 10". Chat on line with another rep who said to return for repairs (again). Another ~$25.00 for box and packing. I wish I never heard of Acer.
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