Wayne Michael
Warning: It took a lot of work to set up this Blu-ray player to stream!! When you receive the package, there is one power supply, one remote control (no batteries), one product info sheet, one note detailing your rights on the refurbished product, and the unit itself. The unit itself seemed to be in excellent condition! Okay, why was the setup such a PAIN? 1. When you turn the unit on, you must update the software. However, they do not tell you that you must set up the Network Connections. 2. After getting the Network Connections all set, you get the message: "Internet Settings is now complete. The unit has successfully connected to the internet. Physical Connection is OK Internet Access is OK" 3. However, several attempts to update via Internet failed with the message: "Connection Status Cannot Be Confirmed Cannot Communicate With Server Please try again Later." (now I am frustrated and try the USB method of updating) 4. I went online via my laptop and went to the Sony site and found the update file 5. Can you believe it was compressed and had to be unpacked? Although I tried it packed first! 6. If you hide any previous file on your USB memory stick, AND unzip the Update file, you are finally all set. 7. Turn OFF your player and then insert your USB memory stick. 8. Turn ON your player and I was pleased it asked to update, via USB, and I did. 9. The rest of the update process went smoothly and it took about 3 minutes. 10. You can now add any of the many apps available. Whew! Seems like a lot of work to simply replace one outdated Panasonic DVD player with a newer Blu-ray player that has more apps available.