Xerox Phaser Wireless Printer with Cyan Toner, High Capacity Black Toner, Yellow Toner and Black Toner Cartridge

I was very excited to get this printer. For the first month it did great. Then five weeks after getting it there was a paper jam. The paper was stuck on top where the paper comes out. After removing it still shows a paper jam on the screen. The paper was removed in tact so there are no torn pieces inside the machine. After reviewing the Xerox support, the only only solution is to take it to get repaired. We do just basic printing for home use. After five weeks I should not have to spend more money to get fixed. NOT HAPPY AT ALL!!!!! From my experience I would stay away from this printer!!!!!!!!

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Terrible...kept saying yellow toner low then replaced it and it soon said it again. Toner was $51 a pop and we barely used it.

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I just spent 2 hours on the phone with tech support in Jamaica about this printer. The girl I talked to had NO knowledge of this printer and had to keep putting me on hold while she would ask someone else. I purchased this printer for 81/2 x 11 and 4 x 6 cardstock . (For photos) This will not print on 4x6 stock. This is right from their specs. (Tray (Main tray): Custom sizes: 3 x 5 in. to 8.5 x 14 in. (76 x 127 mm to 216 x 356 mm) I consider this false advertising, but when I finally talked to "Customer Service" they would NOT own up to their problem. They would not offer any solutions since this printer was purchased on Amazon, or any other outside source! This is the worst customer support I have ever had to deal with. I will Never buy another XEROX product!

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We own this printer for 3 month, but it has been a disappointment from day one! Each and every time we need to fix something before it works and actually prints! It is getting so annoying that after this short amount of time we will have to buy a new printer. Very disappointed from this model! Would not recommand to anyone!

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This printer worked for about 2 months and Ive had nothing but problems with it since. It keeps coming up with a message telling me to check the magenta cartridge, even though I print mostly everything in black and white. Ive tried new cartridges and it will work for a short period of time then its back to the same thing. Ive even taken it to a repair shop to be looked at. A week after getting it back from them, it wont print and it tells me to check the magenta cartridge again. I highly recommend NOT buying this printer!

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Purchased this product with the idea of offering my costumers the ability to print from their devices but the printers Wifi, airprint, and direct print features do not work at all. Windows 10 was unable to find the printer via the wired or wifi connection. It is 2017 - youd think that a company like Xerox, after so many years in the industry wouldnt still sell manure - but they still do. Would rather spend $50-$100 dollars more for a product that actually works.

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Okay, I purchased this printer to replace another Xerox I had for years that had finally went to its grave. Even a Xerox wont last forever. Right? Well this replacement started giving me problems in less than six months with very limited usage. It kept wanting me to replace the yellow toner cartridge, which I did twice with genuine Xerox toner, yet still would not function. At all! After doing some searching on the web I discovered my problem is a very common one with this series of printers. And the fix offered from Xerox? NONE! Replace it. Unbelievable. What a waste of time and money.

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DON’T DO IT!!! I’d give 0 stars if I could. DO NOT BUY...READ others reviews. I was foolish and thought that the one I bought would be fine. So many people said that this printer was a dud and had nothing but problems. Well, you might see some of the good reviews and think it won’t happen to you...NO, it WILL happen to you. This printer is JUNK. Please, do yourself a favor and don’t buy this printer, it’s nothing but a headache. Worked great first 3 months and then broke. And a lot of people said the same thing. The good reviews are probably from people who used it the first few weeks and then it probably broke on them too after a few months. I wish someone would’ve told me that I’m crazy to buy this printer.

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I have had this laser printer for several months now but I just recently really started using it. In the very beginning I noticed that when you printed the papers would come out with a curl where they had went through the printer. I thought it was odd but didnt really feel like it warranted a return of the printer. Now however I really wish I had returned it for that reason alone. It does a goo job printing dont get me wrong no problems there but the curl of the paper is very annoying and very difficult if not impossible to get out especially when you print on card stock. I just printed 30 greeting cards for an order for my online store and I literally had to take an iron to them and Teflon heating sheets to attempt to get the cards to lay flat. Even after that they still werent completely flat but I couldnt do it more because the ink started to transfer from the cards. So now the cards are under a stack of paper packs in hopes of weighing them down to a flat position. Also, when printing on card stock you can see faint impressions of the rollers where the paper goes through the printer! UPDATE: 08/09/18 just got a message on the printer that the toner cartridge was running low, WHAT?/??? I printed the Config Page and I have only printed 115 color pages and 100 B&W pages and I am out of toner. What the heck that is just crazy.

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Worked for about a month then would not wake from power save. Documents in queue just came back as error. PrintingScout could not connect either, so status was always in error. On the phone with Xerox for an hour talking to a robot who eventually said theyd need to replace the printer as it is defective... Then wanted to place a hold on my credit card for $100.. That is beyond useless and I wish I had never bought this POS. I had a samsung before, it wasnt stellar either but their customer service was top notch and always helped me. XEROX get your act together, and replace this defective printer!

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