HP OfficeJet Pro 8210 Wireless Printer with Mobile Printing (D9L64A) and Instant Ink Prepaid Card for 50 100 300 Page per Month Plans (3HZ65AN)

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Printer + Instant Ink Prepaid Card
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3.7
3.7 out of 5
Reviews: 20
5 stars
50%
4 stars
15%
3 stars
10%
2 stars
0%
1 star
25%
Michael P. Lashinsky
1
Comment
I have two of these now. I am returning the 2nd one, the first order was too long ago. The print drivers are buggy. Sometimes a job will print, but the document never clears out of the print queue. The next job cannot print because the job is stuck. The stuck job will not delete. Restarting the spool service prints another copy and creates another line item in the print queue. I have to stop the spool service and delete the print job manually from the Windows directory. HP says I should contact my service provider (which is me, BTW.) I have nearly 200 windows computers and as many printers, and only these two OJP 8210s have this problem. I dont think I can blame this on Microsoft. This model replaces the OJP 8100. I have dozens of those and they all work fine, but HP discontinued the model ...because selling printers that work well is apparently bad business? Yeah, Im getting tired of HP. *The poor online tech tried his best.
DavidC
1
Comment
DO NOT BUY THIS PRINTER. I purchased this as a replacement for my old OfficeJet which gave out after 5 years which seemed fair. This one worked great for two weeks, then it died. Ok. That can happen. I called HP, they courteously sent me a new print. All good. This one worked for 3 days. Died. Called HP. They were embarassed, but knew the problem immediately. Sent me out a new part via Fedex overnight. This one worked for 2 days and died. Called again. They basically admitted that the ink carriage on these printers is hit and miss. Sometimes they are able to fix it. Sometimes they are not and then they keep sending out new printers until they find one that works..... but for how long? HP service was great but they should just take this thing off the market since they know they are lemons.
WB Halper
3
Comment
Update - 1/24/17 - After using this printer for a couple of months, Im dropping it from five stars to two. As a printer, it works well...when its working. Three times, Ive had it give me a "printhead not installed" error message. Its locked up a number of times, and this morning displayed a new indecipherable error message which Ive uploaded. All the errors were reset after powering off (sometimes only pulling the plug worked), but WTF HP? You guys have a summer intern design this thing? If this keeps up, Im scrapping it and going back to an Epson. Thats too bad, because when it worked, it worked really well. However, reliability is critical and this puppy doesnt cut it. Heres the original review: Quick Summary: The HP OfficeJet 8210 is a capable printer designed for low to moderate printing volumes. The overall feature set, including remote management, fast printing speed, excellent printed documents, along with the HP Instant Ink program point it towards office use. The lack of scanning and fax capability are significant deficits unless those capabilities are provided in other nearby machines. Business Printing: Black and White print resolution is superb. Using a magnifying glass, and on decent paper, 2-point type is readable. Normal size type – 8 point and above – is clear and sharp. My 13-page test document printed in almost exactly one minute. One of my complaints about HP print drivers is that they print the first page first, then the second page and so on. The resulting stack has the first page at the bottom and the last page at the top. There’s a check box to print the pages in reverse order, so the last page is at the bottom and the top page is on top, but it slows things down considerably. The document that took 1:00 min to originally print, took 1:19 min to print in “reverse order.” In contrast, my Epson WorkForce 845 and Canon MX922 both define normal order in a human readable form. The first page is on top and the last page is on the bottom. This is the reverse of the HP definition and if you have both on them on one network, you need to make sure the “reverse order” box is appropriately checked depending on the printer you choose…more than once I printed something and had to manually resort the output. (Incidentally, the Epson took the same amount of timetable print in either direction…1:17 minutes. The Canon took 1:33 to print my test document. Printing the pages in reverse order took longest of all – 1:49 minutes.) Bottom line—The output is crisp and completely usable for office documents. Speed is competitive, but you have to be careful about the page order. Photo Printing: The HP OfficeJet Pro 8210 is not designed to be a high quality photo printer. It works, but color stippling is very evident when compared to my Canon printers (the MX922 and iP8700). If highest quality photo printing is a requirement, look elsewhere, but if you’re willing to put up with decent, but not the best prints, this will do it. Plus, the HP instant ink program is a real bargain when you’re printing photos. More on that in the next section. High quality photo printing requires special coated paper that instantly locks in the ink droplets. HP makes two grades: Advanced and Premium Plus. Further evidence that this isn’t designed as a photo printer is in the paper selection choices in the printer driver…Premium Plus isn’t listed. The Advanced paper is less expensive and works fine. The default color balance is a little cooler than my Canon printer, but that’s adjustable if you use any photo editing software. Instant Ink: The HP Instant Ink program is a monthly subscription service that automatically sends ink whenever the printer runs low. The printer is in constant communication with the HP servers. There are three levels of the program: Low Volume – 50 pages per month @ $2.99/month. Extra pages are 15/$1.00 Mid-Volume – 100 pages/month @ $6.99/month. Extra pages are 20/$1.00 High Volume – 300 pages/month @ $9.99/month. Extra pages are 25/$1.00 All plans allow you to roll over unused pages up to a maximum of the monthly subscription. e.g. If you’re on the 300 page/month plan, you can have a maximum of an additional 300 pages in the rollover bank. The extra page charges are imposed after you’ve used up the monthly allocation, plus whatever is in the rollover account. For business users, where the use is fairly predictable and uniform, the program is a great deal if you run close to your subscription volume. It gets progressively worse if you go substantially over or modestly under it. On the 300 page/month plan, 300 pages (that’s only 10/day) cost 3.3₵ each. Due to the overage charges, if you run 1000 pages/month, that increases to 3.8₵ per page. In the other direction, the cost per page rapidly escalates. If you only print 150 pages, but are enrolled in the 300 page/month plan, your cost per page doubles to 6.6₵/page. To prevent theft, Instant Ink cartridges are serialized and tied to the printer. An employee can’t take the cartridge home at night, print a large number of pages, and reinstall it in the morning. For home users, where usage is much less predictable, the Instant Ink program has an advantage in a different area – printing photos. Because the Instant Ink charges are based on page count, a photograph costs as much to print as a plain typed page. Since, with conventional cartridges, a 8x10” photo can use as much as a dollar in ink, this can be a huge savings. On the other hand, if you’re mostly printing a few text pages now and again you should look at purchasing the conventional XL ink cartridges. The Instant Ink program is convenient, but the cost per page for the low volume plans is high. Other Items… The printer’s internal web server allows every function of the printer to be remotely monitored and controlled. For corporate installations, access to the web page can be controlled through an administrative password. Asset tracking information can also be stored in the printers memory...another important feature for businessses. The default time zone was set to Casablanca, Monrovia. Unless you actually live there, you might want to change it to your own time zone. Like practically everything from your phone on down, the printer gets a reference time from an internet-based time server. It uses the time zone setting to calculate an offset from that. (If your company has one, you can also set it to use an internal time server.) The power button is really, really, really cheap. You’re basically bending a piece of plastic when you push it. It’s a low duty-cycle part, but Im surprised that HP engineers would make something thats so visible so cheesy...I hope that this isnt reflective of other design tradeoffs inside the printer. Lastly, if youre using this in your home and only have space for one printer, I strongly suggest that you look at the OfficeJet Pro 8710. Its roughly the same price and footprint, looks like it has the same print mechanism (from the specs), but also includes scanning, copying and fax. At my house, I dont often copy things or send a fax, but its nice to have a machine that can do it when I have to.
Richard F.
4
Comment
I got this printer to replace a really old HP960 printer. The 960 was built like a tank-but getting hard to find ink at a reasonable price. It was really slow too. I dont print photos or a lot of high quality business material, just wanted a low cost, decent color printer. This 8210 fit the bill well. It prints good quality color pages and costs under 100 bucks. I had no problem finding replacement ink cartridges, no "buggy" driver problems. I use the printer in the most basic mode; hard-wired with a USB cable [not using WiFi] and do not use the front "easy access USB port" which is intended to print certain files directly from a USB memory stick. It does ship with ink cartridges installed, but they seems to be only for initial set-up, and last for about 100 pages. They are specifically marked "Setup Cartridge - Not For Sale or Resale. Intended for single use only." This is the only reason I can see that some reviews say its hard to find cartridges. The HP 952 cartridges are easy to find right here on Amazon. It is much larger than the old 960 printer, so I had to rearrange some things to make room for it. This was a minor issue for me, but if you are pressed for space, it could affect your installation. I hope this printer lasts 12+ years like old 960 did.
Robert J. Badman
5
Comment
This printer is amazing! Obviously, this is not a top of the line premium printer, but I purchased it because of its low cost per page. I was not disappointed. While printing in low quality and normal, the ink cartridges last forever. My estimate puts the cost per page at about 1 penny for ink. It prints fast and it has built in two-sided printing, which is one of my favorite features. There is also a quirky "quiet mode." This is an interesting idea and I liked it because of the originality, but the functionality of this mode is lacking. It makes the printer significantly quieter, but it accomplishes by reducing print speed. It is easy to install on both Windows and Mac OS. If you are looking for a good, reliable printer that has a low cost per page, the HP OfficeJet Pro 8210 (This Printer) is a great bet. I love this product. NOTE: I have not used any of the wireless features.
D. M.
5
Comment
As advertised, yet even better. Very competent printer. Color is without fault. For intermittent home and home office use, this is ideal and the price was is very attractive. Setup was straightforward. Ethernet was plug and play but Im not using it in favor of other methods. Printer is shared among 3 computers, 2 phones and one tablet, primarily wirelessly though the nearby computer uses USB. I recommend using the enclosed CD for setup rather than downloading setup files from the HP web site. Pop in the CD, run setup.exe and answer the prompts. Presto. HP wants to know if you want fries with your order. They have an automatic ink replenishment program that costs a small amount each month with the first 3 months free, and they want you to sign up during installation. They claim that their ink is cheaper this way and comes in larger tanks. I may be able to let you know how this works out, say, in a year. The success of setup does not depend on signing up.
MidwestAmazonLover
1
Comment
All this thing had to do was print envelopes. Thats its only purpose. I bought it because it says capacity is 30 envelopes, better than most other inkjet printers. I have a HP laserjet for scanning/printing everything else. So to start with, the driver that comes on the CD or for download doesnt work on Windows 10 Enterprise N. After installing, it would not print from Word, Excel, text files, etc. However, it would print from a web browser. I tried IE, Firefox and Chome and it successfully printed from all 3, but refused to print from any other type of file. I could watch the print job enter the queue for a moment and disappear like it printed (with no errors generated), but nothing came out of the printer. After much research, I downloaded the Universal print driver and BINGO!, everything was printing. There was 2 days of my life wasted because of a stupid print driver. So on to the envelope test... which is an epic fail. I use peel-n-seal envelopes for my business. The pick up roller bar on the printer sits right on top of the envelope flap, which is on the left side. Envelopes are loaded long ways with flap on left. Anyway, the pickup roller would touch the little bit (and I mean little, 3/32") of the "peel off" strip and then fail to get the envelope 99% of the time. On the rare occasion it did pick up, the "slipping" of the peel off strip contacting with the roller skewed the envelope anywhere from 10deg to 45deg, making it unreadable. I verified all of this by simply turning the envelopes 180deg so the flap was on the right side. It will pick up and print envelopes perfectly when oriented that way. But that means your address is printing upside down on the envelope front. How unprofessional does that look?!? My old HP 6100 never had this problem. It lasted about 3 years. I cant wait till the color cartridges dry up and I have to buy a set to make the printer work, even though Im only printing B/W. This is absolutely the last HP product I will ever buy.
jt_2011
5
Comment
Setup it using windows 10 and works from Linux/Xubuntu 16.04 after setup. The only issue I had was a DNS error with web connect for the e-print/Instant-ink plan. I had to go to the Local Area Network(LAN) ip-address of the printer via web browser and change the DNS. How to correct the DNS Error. On the printer click "Home" / "Network" / "Wireless" / "View Network Details" to find the LAN ip-address. Open a web browser and type the LAN ip-address of the printer in the address bar. Click the "Network tab" / "Wireless 802.11" / "IPv4 Configuration" / "Manual IP" click "Suggest a Manual IP Address" Then tick "Manual DNS Server" and change the 1st DNS to "8.8.8.8" and the 2nd to "8.8.4.4" Or to whatever DNS you want to use. Click "Apply". Turn the print off and unplug and wait 30sec. Then turn it back on. On the front of the printer press the "ePrint" icon and chose "accept" and the print the "code" to finish the setup on the HP web site. --------------------------- The printer is a bit bulky but looks very nice and the prints are good quality. The printer does print in rather heavy ink. The cheap 20lb paper I had on hand was a bit too wet after printing very colorful prints and smudged easily. I bought some 24lb paper and it works better but still a bit wet. I see that this printer is going to be ink hungry. Overall Im very happy with the printer so far. Will update if theres any problems with the HP ink plan.
grn4jd
5
Comment
Ive had this printer for almost 2 years now, and have no complaints in that time. Instant Ink is much cheaper that buying your own cartridges, and HP has always shipped me cartridges well in advance of when I might need them. Instant Ink plans are very flexible and, if you have having a super heavy printing month, you can even upgrade the plan on the last day of the billing period and the upgrade (with lower per-page costs) will be retroactive to the beginning of the billing period. The only thing Id like to see for this price (I paid a hundred bucks) is a flatbed scanner, but the HP Smart app allows you to take a snap of the book or document with your smartphone and quickly print it, so it is arguably more useful.
Migosurf
3
Comment
I have had HP printers for over 25 years and my favorite HP is my D7200 which still works great and is better build quality than 8210.This is the replacement for first 8210 that on setup said i needed to use original ink cartridges. Duh that is all that came with it. Hours later I threw the towel in and told amazon this thing sucked and was broken. They immediately sent me another one and I returned the first 8210. The setup on new 8210 went perfect with ink cartridge but would not connect easily with my internet. Hours later it connected. Now lets print something. All it did was send un-printed docs to print Que. By this time i am defcon 3 headed to defcon 1. After multiple attempts at setup software and drivers i finally got it work by doing basic drivers first and then the software pack last it finally work. You will find out if you google this printer you will see just how many issues with setup and printing issues, exactly like mine. If this 8210 stops working I am not asking Amazon to replace it again as huge hassle repacking, taking to UPS etc. HP if you are reading this you really have complicated thousands of lives and hurt your reputation with this 8210. Folks I gave it three stars as it seems to be working. Two stars off for reasons above.
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Printer + Instant Ink Prepaid Card
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Make sure this fits by entering your model number. NEVER RUN OUT OF INK. This $5 prepaid card will facilitate the setup of an Instant Ink account. Ink, shipping and recycling are all included in a monthly HP Instant Ink plan. $5 is credited to your Instant Ink account upon setup and will be applied to whichever plan you choose. Monthly plans available include 50-page, 100-page, and 300-page plans. Card is not required for account setup but is a convenient way to get started on HP Instant Ink Instant Ink bills by pages printed each month, not by ink used. Black ink, color ink, shipping and recycling are all included in your service Change or cancel service anytime (note: you will need to install traditional ink cartridges if you cancel) This card can be combined with any other Instant Ink offer which may be provided from HP Want to learn more? Watch the video on this page
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