HP OfficeJet 250 All-in-One Portable Printer with Wireless & Mobile Printing (CZ992A)

Printer set up wirelessly fine. Then could not detect the paper for scanning. Then could not shut down. Called HP support. They said that since there was no serial number on the machine, and only on the outside of the box, they believed it was not an original printer and I should buy HP printer directly from their website. (Their website was also $20 cheaper). Do not buy from Amazon. They are selling used printers for more money than the original printer through HP.

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I put this in my car so I could print from it a few times a month. I usually get one print or scan and when I try to turn it back on a few days later, its always dead. So I have to lug the printer back up to my place and charge it just to put it back in my car to hopefully get one more session of printing/scanning. Its a really really simple barebones printer. If the battery worked, it would get at least three stars. As is, basically wasted $300. Edit: I got a $25 power inverter so I can plug it in while its in my car so that kind of fixes the problem.

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I purchased this printer ealy last year (2017). My use for it was a static one(on a desk) in a location with occasional power. No dust problems, etc. Very light utilization - I routinely used it to scan 3 (small) documents per month, and very occasional printing. Still using the shipped ink reservoirs. ABout 3 months back, I tried scanning, and basically got a bunch of vertical lines. To trouble-shoot, I disconnected from PC and all devices, and tried the built-in Copy function. Same result - vertical lines. Kinda sucks, all things considered! Probably scanned less than 50 pages total, and printed less than 200. Lets see... thats more than $1/page considering the life of the unit!

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I had technical problems with this printer. I know HP is a very popular brand, for that reason I bought this printer, I’ve never needed the technical support before. I had the most upsetting experience with this department. They take too long to connect you with a technician and when you finally get it, the quality connection is bad, they speak a not clear English and it was very hard for me to understand him. When I was finishing all questions and procedures to determine I need to receive a printer replacement, the phone call was lost. I had to call again and passed to one extension to another. To resume: after several phone calls, I discovered the technician forgot to generate the replacement order and nobody from HP could help me. Thanks God Amazon has an excellent Customer Care and helped me out returning the printer and getting my money back. I don’t think HP is a bad brand, but the technical support is unacceptable.

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