Junk. HP Printers are definitely not what they used to be. I purchased this printer in November of 2016 and used it to print 30 pages a MONTH. I tried to use it today - four months later - and it wont even turn on. Power supply is gone. I spent about an hour on the phone with HP support. They finally came back with an offer to replace it with a refurbished unit. Whats even worse the agent was rude and ended up charging my card for an undisclosed replacement delivery fee. Poor product, poor customer service and even worse they lost a long term customer. Sad.
Stanley
5
التعليق
I have been looking for a new multifunction printer to replace my 8 years old HP LaserJet printer and my old ESPON scanner. The description of this printer fitted perfectly with my needs, but I was hesitated to pull the trigger due to the negative comments around scanning. I finally saw a price point I liked and decided to give this a try, and received the product in two days. Setting up the printer is easy and simple, and I was able to set it up with my WiFi network in a few minutes without reading the manual. I tried out the printing and scanning functionalities, and they worked great! Printing is fast and quiet. Scanning is surprisingly quick and in high quality. I used to spend tens of seconds to scan one page with my ESPON scanner, and this MFP only took 2 seconds! Wow! I also tried out WiFi printing from my iPhone/iPad, as well as from my iMac and MacBook Pro, and this printer just worked!
Jim
1
التعليق
It must be embarrassing to work for HP. Their printers are such junk. Every time I have ever bought one, I swore I would never buy one again. Unfortunately, I didnt keep my promise to myself and I bought this hunk of junk. Half of the time when I try to print, something goes wrong with it. So what do I do? I go through the routine of trying to restart it. If that doesnt work, I uninstall it and then reinstall it. Usually, that means going out to HP and getting a new copy of the driver. Now I could understand this happening occasionally. But I have only had this printer for one year and I bet I have had to do this a dozen times. Join me in my promise to myself never to by another HP printer for as long as I live. I have never had one wear out on me because I cannot stand it long enough to give it a chance. I get tired of having to deal with the stupid things issues. If I sound frustrated, it is because I am. I dont review products. But I am so frustrated that this is the only thing I know to do. If I werent afraid I would hurt myself, I would go out and buy a bunch of firecrackers and try to blow this piece of junk up.
Charles Martin Link, II
3
التعليق
This is the ticket for small and medium businesses. It does everything well, from print to fax to scan. It scans directly to a USB stick or email without using the attached computer. Only disappointment is that we use it with MACs and like EVERY other network attached printer it occasionally get lost. Between Apple and printer manufacturers, they should fix this. Problem is not unique to HP, but be aware as soon as your MAC sleeps the HP printer is lost and must be reinstalled. There is a kludge fix but scanner to laptop does not work. Lately we discovered the extremely poor scan-to-email function. Files that should be 300K turn into 3-4 meg. I bought this principally because USB scanners require a dedicated computer and now I learn that the scanner is worthless. HP get you s..t together and issue a SW update!
L. Scott
5
التعليق
It has performed perfectly so far. Setup on 4 computers, 2 Win7 (64bit), 1 Win 8.1 (64bit) and 1 Win 10 (64bit). One note on the setup. I had gone to HPs website and downloaded their latest version of the full software to install on all of the computers. The printer is directly wired to the router via Ethernet and assigned a static IP address. When trying to install from the downloaded software, on 3 separate computers all hard wired to the same router, the software would not find the printer automatically, specifying the IP address, specifying the Host name or using the hardware (MAC) address. At the same time I tried searching using the exact IP address and it failed I was able to open the printers web page in IE by using the static IP address in the URL. There is a PROBLEM with the downloaded softwares discovery routine. And, yes, I had turned off all firewalls in the computers. The software on the shipped CD ROM in every case found the printer without a problem. Another problem I have seen in comments is about lines in the scans when scanning through the ADF. I serviced Xerox machines as a Xerox employee for 35+ years. 99.9% of the time this is caused by a SPOT on the glass. The MFP 426 has 2 separate glasses that it uses when doing ADF scans. It does not use the large glass when scanning from the ADF. The smaller glass to the left of the main glass is one side of a double sided scan and the small glass in the document feeder that you can see when you open the document feeder to see the glasses is the other side of ADF scanning. The easiest way to confirm that it is an ADF glass spot is to scan the same document on the main platen. If it is indeed a dead pixel in the scanner, you will still get a line from the platen glass. Other than those comments the printer seems to perform flawlessly. I use the TWAIN driver and scan into PaperPort. It scans over the network and the TWAIN driver works great. 3/3/2017 Update. I like to install both a PCL and Postscript version of each printer because the different RIPs can produce different results. Today I installed the HP Universal Postscript Driver (from their website). It appeared to work fine. Then I started having problems with some things not launching correctly, including Windows Update, Civilization 5 and Samsung Magician (for my Samsung 850EVO SSD). After a couple of hours doing virus scans, running Windows System File checker and removing the Postscript Printer from Devices and Printers, I did a system restore from a restore point yesterday. That fixed my problems. I would highly recommend that anyone considering installing HPs Universal Postscript driver create a restore point BEFORE they install it so you can recover if it causes you a similar problem. My system is an I7-4790, 16gig, Samsung 850EVO 1tb, NVIDIA GTX980. I have been building systems and programming since 1980. This was very disappointing.
AKfamily
1
التعليق
I bought two of them. One of them had a defective paper sensor in the upper scan feeder so it would not tell if paper was up there. The second one would freeze all the time and had to be restarted several times a day to keep it working.
J. J.
4
التعليق
I finally purchased this after coming very close to throwing my old inkjet out the window. I work in IT and we have the 402 printer only version and theyve done relatively well. At the end of the day theyre disposable unfortunately when something major does go wrong. That said, weve had pretty good luck with those and this does real scan to searchable PDF via email/file share, no goofy special software needed. Also works from my Android on the same network without ePrint, just used theHP Print Service Plugin app. Theres some great generic toner on Amazon for these from Aztech - weve been using it at work with 0 issues in 20+ printers.
Amazon Customer
1
التعليق
I have owned many HP products and never had an issue with any of them. I purchased this multifunction laserjet printer for my home office. I cant speak to the function of the printer itself as I never got it to work. I spent over 3 hours attempting to install the printer without success. This was likely the result of a hardware issue with the printers USB port. After multiple attempts at uninstalling and reinstalling drivers (which I had to download because the drivers CD enclosed with the printer wouldnt work) on multiple computers as well as trying multiple USB cables (no USB cables were provided with the printer BTW) I gave up and decided to call customer service. I couldnt find a customer service number anywhere in the enclosed paperwork with the printer and ended up having to google the number. After about 10 min of negotiating their phone tree I finally was able to speak to a representative and after describing my problem she told me that I needed to call back later during business hours. I understand that a company will make a lemon every once in awhile but the complete lack of support for their products and the apparent disinterest by HP in providing good customer service made this my last purchase of an HP product. Bill Hewlett and Dave Packard would be ashamed with what their company has come to. As a side note, I returned the printer and purchased a similar one from Canon that was installed in and working in about 15 minutes.
Flashy
5
التعليق
As an update, the printer has worked flawlessly for close to 2 years. If I want to print a couple of pages, I can power it up, print, and shut it down in less than 30 seconds total time using a USB cable. That has made it my favorite printer ever. I have owned 3 top rated inkjet printer over the last 10 years. After my last one stopped printing, I decide to really think through what I want in a home office printer. I concluded: 1) Dont really need color - the color on a home printer not really good enough for professional use. Most of the time I presented on a screen with B&W handouts. 2) Didnt want to screw around with ink or paper - which always seem to happen when I wanted to print 3) Wanted fast, the old injet seemed to take 5 minutes of head cleaning before it would print. Right out of the box, my toner cartridge is good for about 2,500 pages which is probably 2-3 years of my usage. I can buy one for this printer that could last me for 10 years. I can also load 250 pages, which is small for a shared business printer but huge for a home. The speed is what I love. I can turn it on and in less than a minute I have my first page printed. The text quality is far better than anything my old inkjet could produce. Hopefully, this printer will last me 10 years.
Rick
3
التعليق
PROS: Printer is fast and not too loud. Scanner is fast and easy to use. Copier ok. May never use fax. Email printing is cool. CONS: Touch screen (finicky, small, should be illegal). Stinks (worse than other laser printers). No envelope feed. Took 6 hours (hp support forums of no help) to get printer to work (scan and copy worked right away). Accursed IPv6 was the problem - disabled IPv6 on the (ugh) touch screen and printing worked immediately. Pulsating power ELD is extremely bright in a darkened room (black electrical tape cured that).
Make sure this fitsby entering your model number. MULTIFUNCTION LASER PRINTER: Monochrome laser printer, scanner, copier, fax, duplex printing, built-in Ethernet connectivity (no wireless), color touchscreen, auto document feeder. FAST PRINT SPEED: print up to 40 pages per minute. First page out in as fast as 5.4 seconds. SOLID SECURITY: Protect sensitive information and improve compliance with data, device and document security solutions for your print fleet. HP JETINTELLIGENCE VALUE: Choose Original HP Toner cartridges with JetIntelligence - engineered to help your HP LaserJet printer print faster and more prints. IDEAL FOR SMALL BUSINESSES: 350-sheet paper input capacity, up to 4,000-page monthly volume, and up to 10 users for your workgroup. Paper sizes supported: Letter; Legal; Executive; Oficio (8.5x13 in); A4; A5; A6; B5 (JIS); Envelope (#10, Monarch, B5, C5, DL); A5-R; 4x6 in; 5x8 in; B6 (JIS); 10x15 in; statement NEVER SHOP FOR TONER AGAIN: Save 10% with Amazon Dash Replenishment. Upon activation your printer measures toner level and places smart reorders when you are running low. No subscription fees. Warranty information: One-year warranty, return to HP Authorized Service Provider