HP Laserjet Pro M402dw Wireless Monochrome Printer (C5F95A#BGJ) with High Yield Black Toner Cartridge

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Working great with my Chromebook via an Ethernet connection. Hardware was easy to setup but instructions on how to get the equipment operating via Ethernet was fairly useless so I thought Id outline what I did here to get it working: 1) Place the toner into the machine, power up the machine, connect to home network via Ethernet cable. IP address will display on screen when ready. 2) On your Chromebook, go to Google Cloud Print and register the device by going to chrome://devices in a new browser tab and adding the new printer (it will show up on the screen as an option already) 3) After adding the printer, it will send a confirmation to the printer**. Go back to the printer and hit "OK" to confirm making the new connection 4) Youre done. When printing your first document, make sure you change the print default to the new printer. Otherwise it will probably default to Save as PDF. ** If the confirmation is never received by the printer, someone may have fiddled with the printer settings. Scroll through the menu options on the printer and reset all settings on the printer to the factory settings. Go back to Step 2 and try again. Because I purchased my equipment through Amazon Warehouse, a previous owner had fiddled with the network settings and I was not receiving Google Cloud Prints confirmation message. But once I reset to factory settings, the confirmation came through. Hope this helps other Chromebook owners!

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I do not have hardwired computer at home. IPad Air 2 and IPhone, Cox wifi, those are all I have. I use mostly wifi at home and Ipad data picks up if I am traveling. I bought this printer so that I could print out from IPad and IPhone directly. I tried get help from HP Printer and it did not go nowhere after 2 hours of repeated set up process. It was frustrating! She was pretty new at this and was trying to set it up so that I had to sign up for the support program. After 2 hours, she said she would call me back in an hour so that we could start again after she does some more research. I got off the phone and figured out myself. How to set up: You only need this printer and the power cord. You do not even need the USB/Ethernet cable or the software disk. What you need: Wifi Modem/router Steps.: Step 1. After powering up the printer, use screen panel to set up. OK - Set up mode -network set up-wireless menu- wifi protected set up-push button-screen will tell you to push WPS button on the router. Mine was on the top of the modem/router. You remain pushing the button until the printer is hooked up to the wifi. Step 2. Make certain your Ipad is connected to your wifi ( go to settings - wifi address is same as your home wifi, NOT DATA) Step3. Go to the page you want to print. Click the symbol ( square with arrow sign) and click print. HP support lady called me back in an hour and my printer was already began printing. She asked me how I did it so I had to explain her. She had been trying to connect to Wifi direct. It does not work for what I am trying to do with what I have -Ipad and printer only. Basic: connect your printer to your wifi wireless, connect you Ipad to your same wifi wireless, then it will print! I am thrilled!!!

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Good print quality. Horrific software. HP has always made reliable printers. This one was just purchased a few weeks ago to replace a similar model and Im happy with the actual print functions. But getting the software to stop automatic duplex printing is not easy and may take several attempts. Worse, for no apparent reason, I started getting the error message about "Load Paper Tray 2" and then "load available media...". I searched the forums and deduced that, once again, it was the settings that had to be adjusted. This is easier said than done and none of the HP forum responses (when they didnt turn out to be dead links) addressed the issue, given that Id reset the software and restarted the printer several times. It was extremely frustrating to reset and apply all the settings only to have the same error messages. Even when "job storage" is disabled the printers software still wanted me to have to manually start the printer every time I sent a print job to it. Not only are the software settings meant to be set in printer preferences, but there are settings one has to fix on the menu screen on the printer itself. This makes me think that HPs drivers and software configurations are unnecessarily complex and frustrating for their lower end printers--but, worse, that the software will ultimately conspire to disable this printers use well before actual wear and tear do. (I already had to junk a lower end inkjet right out of the box because the "set up" ink cartridges were not recognized. With its cartel and monopoly on ink, HPs software essentially confirmed what their support people did: the bad chips in the set-up cartridges meant that there was never going to be a way to use the inkjet.)

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A great little printer that can handle fairly heavy use. HP, like car companies, loves to regularly obsolete their printers with "newer" models. Sometimes this is good, many times it is marketing. Of course new printers seem to NEVER USE the old toner cartridges you paid serious money for, and if youre like my business, you probably have a ton of toner carts for obsoleted printers you no longer have. A huge annoyance. Plus HP does NOT print a list of the compatible printers on the toner cart box, thats another irritant. Still, we are way happy with this little fellow, our prior version (same model) lasted two years of VERY HEAVY use in an auto dealership.

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This printer will not print envelopes or single sheets. And, HP does not have technical support for the problem. Ive had the printer for two months and cannot get an answer on how to resolve the problem. Im printing from a Macintosh desktop computer using High Sierra. The printer does print fine from the main paper tray and it produces printed output in 7 seconds. But, sorry to say... No envelopes for single sheets. Worst of all there is no way to get HP support! I did try the HP forum but no one on the forum provided a solution. Further, the User Manual has incorrect information and pictorial information for this printer and therefore is unusable. If I knew that single sheets or envelopes would print, I would not have purchased this printer. HP leaves their customers out in the cold!

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Works great! Although this model, M402n, does not have wireless capabilities built in, i can print wirelessly from laptops easily thru Wi-fi. Set up was so easy. First, connected the printer to my Wi-Fi router with a USB cable. Then turned on the printer. Then opened my Macs System Preferences, "Printers and Scanners". Just clicked "+" to add a printer. The printer shows up , I selected it and ticked the box, "Share this printer on a network". Now, as long as my laptops are connected to the same Wi-Fi network as the Wi-Fi router, the printer shows up. I had an antiquated non-network printer. I had it connected to my desktop via USB. For or other computers, like our laptops, to print, they had to go thru a computer to computer network, so the desktop computer where the printer was connected had to be on, and the first page took a long time. Now, connecting this printer to the router, our MacBook and Chromebook can print without the desktop being on, and the first page is out super fast.

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Im delighted that I got this printer. Its hooked up to my Mac running MacOS 10.12 Sierra. Its wicked fast and super easy to set up. I got it to replace my Xerox 3250N that, while good, started giving me fits. Im back to HP after multi-year absence from them for laser printers and I am very happy that I made the right choice. Its not quite as solid as the laser printers of old in some of the paper alignment aspects, but then again its probably consistent with others on the market. The image is super crisp. And the power button is on the FRONT of the unit right where I would expect it! (How many other pieces of equipment do you have that you need contortionist training to access the power on button?)

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Got this to replace my 14 year old Samsung printer that finally died. This is very fast and works well. There is the issue with HP that they must pick and arbitrary "purchase" date based on manufacture date. So when you go on link to check the warranty you find that HP says that some number of months have already expired. In my case it was 3 months worth. HP has a link that you are supposed to click to request a review and warranty adjustment to correct the issue. But that link was dead, so I had to open a support request and e-mail a copy of the invoice for the purchase. After about a week HP did finally adjust the warranty. So just be aware that you likely will need to do the same thing. This printer works very well with Linux using HPLIP. If you can get this model at a good price I would recommend it.

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Over the last couple of years we have made this our go-to printer for small to medium sized office deployments. We configure and deploy them and that is typically the last time we have to touch them. We dont get calls on our helpline with users having problems with them, so they have become a staple piece of equipment for us. OEM ink is easy for users to purchase, so my team and I dont have to get involved with the ink purchasing/replacing/recycling process either.

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Printer died after 10 months. An error about the fuser? I didnt see it. Bought another one and second page on everything we printed was unreadable. A driver issue? Its the same model as the M402n that it replaced (the one that died) so I didnt bother loading new drivers. I did not do indepth troubleshooting on either printer. Replaced it with something else to get the user off my back. I want a printer that just works!

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