HP LaserJet Pro M227fdw All-in-One Wireless Laser Printer (G3Q75A) with Standard Yield Black Toner Cartridge

This printer has been a huge time sink for a variety of reasons. I am a computer-savvy individual who knows how to add printer ports, set fixed IP addresses, and configure printer settings. Setting everything up right, this printer prints to Tray 1 (the Priority tray) no matter what, as long as there is some type of paper product in that tray. A call into HP tech support routes all tech support calls to their close to useless support website rather than a live customer service rep (hint -- just stay on the line after it tries to get rid of you and after awhile you will get an option for live support). The live support rep confirmed that this was a problem with the printer or the software. There is no option to set the paper source to Tray 2 (the Main tray) -- the only possible settings are Tray 1, Printer Auto-Select (which it does poorly), or Manual Feed. Hey HP, if your Auto-select software doesnt work, then how about including an option to print to Tray 2? Another irritant has been being all but forced to set up a WSD rather than a standard TCP/IP port. Although WSD ports are good for simple situations and establish the connection automatically, they are riddled with problems related to subsequent IP address conflicts and other glitches, and a TCP/IP port setup is much preferable. After fiddling with it for a long time, I was eventually able to establish a TCP/IP port with a fixed IP address, only to find out that my Desktop icon link to the HP Printer Assistant no longer works and will only work if I go back to the WSD port! Hey HP and Microsoft, how about letting the end user decide whether they want a WSD or TCP/IP port instead of trying to ram the WSD port down our throats? Yet another issue that some other users have complained about for years with no response from HP is that this model and some others has a bright green flashing LED light to indicate standby mode that is quite annoying, especially if this printer is in your bedroom. How about an option to turn this light off? A whole product line has been developed to address this problem (see dim-its; I wonder if HP is an investor). Also, during startup with the CD, even though I selected the "Customize" option I was not given the opportunity to not install seven pieces of bloatware that I have since uninstalled. Finally, buyers should understand that this printer has a separate image drum rather than having it built into the toner cartridge. This adds a $90 expense at some point down the line, and has also confused some buyers who thought that they were buying toner instead of the image drum because of the confusing way that it has been marketed on amazon. How does this thing print, scan, copy, and fax, you might ask. I dont know -- Ive been too busy with all of these other issues to find out!

Show more

This product has offered nothing but disappointment from the date of its arrival. I made the mistake of purchasing this as a refurbished item, for use with my business. Immediately out of the box, the printer would not recognize the printer cartridge. After hours of troubleshooting, contacting customer service, rebooting, and trial and error, I was finally able to get HP customer service. They sent a replacement cartridge, which printed streaky prints constantly, with dark spots, lines, dirty black deposits on every print. This printer is to be used for printing photo decals for glass. Decal sheet, after decal sheet, which are quite expensive, was ruined because of poor print quality due to toner deposits, streaks, lines, blurs. I have cleaned, run test prints, followed online help tutorials, and driven myself to exhaustion trying to achieve quality work from this disappointingly flawed unit. It is less than one year from my purchase date and all I feel is regret for buying refurbished in an effort to save money. Now, the unit is in permanent Offline Mode, in spite of HP customer service assistance, online troubleshooting, HP Chat assistance, rebooting and reloading and updating software, resetting modem, you name it. I Hate this unit! I should have known that if the previous owner returned it, that I should not have purchased it. I am stuck with a piece of absolute junk. I am so disappointed and angry that I have spent so much valuable time trying to get something that is apparently hopelessly defective from the 1st day of ownership to actually do what it is supposed to do. As a small business owner, the need for reliable equipment is essential, and having to spend precious time and frustration with malfunctioning equipment is a killer to my business and my pockets. Getting this unit was a splurge for me at the time of purchase, but the potential to assist my business was great, and the reviews of the item were wonderful, so I bought it. The lost time, down time and ruined/wasted supplies have been terrible. Sigh...This has been a huge let down. HUGE!

Show more

I am updating my review. The printer barely can print cardstock even after setting the paper type on both the PC and the printer now. It struggles with cardstock. It cannot even print a single piece of paper clearly, there are blank spots on the paper. I would steer clear. Sounds like a great printer but stops preforming after a few months. Maybe I got a dud, but wish I could return it.

Show more

My friends told me to get a laser printer, they said get the HP M227 dw. When I searched Amazon gave me this one M227 dfw. On the description it clearly reads "replaces the HP M227 dw" Okay, I expect then that this printer will do everything the M227dw did and then some. Noooooo, after numerous tries to print in color I find out from HP that it is monochromatic! Mono! So I had to repackage the monster and send it back. Amazon as usual gave great customer service and gave back every penny so I didnt have to fight anyone. They really need to put (for people like me) a great big sign that tells that this printer is MONOCHROMATIC.

Show more

This printer had pretty decent reviews and came highly recommended. I purchased it in Feb and its now May, the touch screen has gone out and it stopped printing. This is one of the huge downfalls to All-In-Ones, I cant print, fax or copy now. I also tried to register the product to get technical help/repairs through the warranty and the product information doesnt match HP system.

Show more

Im sorry, but this thing is a piece of crap. We bought it for our office, pretty high use every day. Within the first 6 months of use, we have replaced high yield toner twice - used only HP (which is astronomically priced at $89). It started squeaking and I guess something broke off inside that has ruined our drum - (again $89). So a $229 printer has turned into a $500 printer in 6 months. Cost of ownership is horrible. This after buying an HP all in one that crashed after 1 year of use. I will never buy an HP product again. Bought a brother replacement.

Show more

HP just messes stuff up. This will be my last HP printer. Hard to configure, not reliable, and poor software support. Buy an expensive HP printer product and works fine, anything short of that and they put you through some real pain. this thing will not stay connected to a wireless network, what a piece of junk.

Show more

This equipment prints or copies about five sheets of clean, professional papers. Then the toner starts leaving streaks on each sheet after that, and it just continues to get worse with each copy or page printed. I am very disappointed in the quality.

Show more