HP DeskJet 3755 Compact All-in-One Wireless Printer, HP Instant Ink & Amazon Dash Replenishment ready - Stone Accent (J9V91A)

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Right out of the box it was one problem after another. First, the printer wouldnt connect on a 5G network (the network I use for my home computer)... so I had to switch my home computer to another network if I want to print. Second, the printer had a very difficult time finding my network. Took about a half a dozen times before connecting. Once these issues were resolved then the color ink cartridge that was included with the computer didnt work. So now its on to spending at least 20 minutes on the phone with HP support with someone who does not speak clear english. .... After about a 30 minute call they told me to buy a new color cartridge. When I told the person I did not want to purchase a new $25 color cartridge when I had just purchased a brand new printer, they told me that was the procedure because they were not sure if it was the cartridge or the printer that was defective (that rationale still doesnt make any sense to me). That was HPs "help." Its that kind of crappy customer service that will have me going out of my way to NOT buy an HP product in the future. I had the printer less than 2 hours before I had to box it up and return it. I just want to print out some plain, basic documents over my home network. Didnt think that would be such a hassle.

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this product looks and works great except for one important thing, it purposefully wastes your ink so you have to buy more. I cant figure out how to stop the printer from printing a page with updates after my computer downloads an automatic update, instead of sending me an email or a notification on my computer, it prints the update... waste of ink and paper. or, if there is an issue with the printer, instead of communicating it to you on your computer, it makes you print an info page in color, to know the issue, again, WHY are we being forced to print instead of receiving this information via email or notification? I was then forced to print again hours later because of an issue that I did receive a notification about. Does HP think we arent smart enough to figure out that theyre purposefully wasting our ink? Ive had this computer not even one day and so far Ive already had to print 10 pages of things which has eaten into my ink stores. Returning unless HP can offer a solution.

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I thought this was going to be great. It was cute, it was compact enough to fit in my tiny home, and it offered to do everything I needed it to do. The first one I purchased was a lemon (print cartridge holder would not move into an accessible place when I opened the door). I sent it back to replace it. I should have known then to find something else. I have wasted more paper and ink (an entire black cartridge) trying to troubleshoot, set up, and/or calibrate this printer than I have been able to actually use to print things I needed to print. Any time the printer is shut down, I have to re-connect it to the network. Sometimes (like today) it takes a lot of fiddling to get the set-up software to work. At this stage in technology, one should not need to re-set-up a printer just because it was turned off. The network is the same, my laptop is the same. This is absurd. The print quality is poor, at best. Its streaky, sometimes blotchy. Calibration is so tedious and time-consuming as to be utterly impractical. (Print out a page of lines - about a dozen or more different groups of them - answer questions about each group, print out another page, repeat ad nauseum until youve decided to use someone elses printer somewhere else.) Ive printed more pages at my local FedEx store than on my own printer which Ive owned for a year. Scanning is a very manual process. I knew this going in, but the printer offers very little to help guide the paper into the scanner. Ive routinely ended up with large blank areas at the top of my document as the scanners wheel spins while not taking in my document. It also goes sideways very easily. Im going to dump this pile of junk and try to find something else that works and fits on my tiny shelf. I do not recommend this printer to anyone.

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Bought this for printing orders for my Etsy business, and half the time this only prints my address label and I have to restart it to get the packing slip printed! I constantly have to restart it to get it connected to my computer, or use a USB cable to connect it. I also keep getting printer cartridge alignment issues, even though I use HP cartridges. Constantly taking them in and out and I still get alignment error messages. I also cant keep it turned on because it makes so much noise even when its not being used. Im not sure what its doing, but it makes noises like the paper feeder is constantly adjusting, whether it has paper in the machine or not.

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Do noy buy this printer. Save yourself the headache and get something else. This arrived last week and we tried to set it up on 2 different computers with windows 10, just using the usb connection. It appeared as if it was connected to both of them, but would not print a single document. It would print test pages fine, so there was no issue with the ink or mechanics of the printer. It just would not listen to any commands from either computer. Documents or photos sent to be printed would just wait in the queue forever with no response. Using the hp scan doctor, it determined that the drivers and software needed uninstalled and reinstalled. We even tried downloading drivers from the hp website, thinking that maybe the driver cd was damaged somehow. We tried this multiple times on both computers, just trying to get it to work. Searching online for a solution, we discovered multiple users since this printer came out with the same problem. It sounds like a known issue and one they just wont fix. UPS is coming to pick up this heap of plastic tomorrow. Also as a side note, when it arrived it had a postal tag on it with a name and address of someone in Canada. I originally thought maybe it just caught a second tag somehow, however I am now suspicious that someone else might have already returned this for it not working, and they just repackaged it and shipped it to us.

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This is one of the most unfortunate things I have every spent my money on. I purchased this printer for school and I did not intend on needing to use it all that often so it sounded like my best bet. Well first, I almost gave up on it even before it was used. It was incredibly difficult to set up. I have a Chromebook which I know isnt a traditional computer but everything I read said that it was compatible and worked great (including many reviews in here). I ended up calling HP support and spend a total of about 2 hours on the phone setting it up. Okay so it printed, yay! I have never been able to set it up to scan. HP was not able to help me with that, they walked me through steps but nothing worked. Ok, whatever ill just use it as a printer....think again. It worked nicely for about 2 weeks when it stopped printing anything past the first page and gave an error message I would have to go to the printer and press a button and it would finish. Ok, whatever. Then, it started cutting off the bottom 2 inches of the page printed on everything. Then, it started printing every few lines and would fade out (still full of ink) THEN....THEEENNNN it stopped printing at all. It pulls the page through and it sounds like its printing but the page is blank (yes there is still full ink). I cant return it and have not yet contacted HP (because the final straw was about 20 minutes ago) so I cant say that HP wont offer a solution but I certainly dont want a replacement.

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This is probably the 4th or 5th HP printer I’ve had over the years and I hate it. This thing is absolutely awful to use. I managed to set it up to WiFi once (after hours of following the instructions) and then when I moved and took it with me it wouldn’t connect to any WiFi even with the help of a tech support person coming to take a look at it. This wouldn’t be an issue for me if the USB cable worked and I could just plug my computer in and print, but it won’t do that either. Overall this thing has been a tremendous pain and I wouldn’t wish this frustration on my worst enemy. Do not buy this printer.

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Horrible product! Spent over 2.5hrs going through trouble shooting steps with HP support to find out in the end the printer was defective out the box! If you get an "E3" error message on the display when you plug it in that indicates its a hardware issue and WILL NOT WORK! They are aware of this defect and continue to sell this product to the public. So if you want to test your luck and waste 2+ hours of your life you will never get back and take the gamble, go right ahead. This was suppose to be an upgrade from my older CANON printer that wasnt equipped for wireless printing. Ive had it over 5 years, works perfectly fine except no wireless printing. Well guess what?! I will be returning this piece of junk and sticking with my old CANON printer that works perfectly fine!!

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I bought this in July 2016. It just stopped printing today. Im not good at following complicated printed tech support directions so Im going to have to junk this one. Ive always bought Dell computers and printers. I regret now that I didnt go for the Dell in this case. The printer is extremely flimsy and they sell you on the ink by mail deal - do not go for this. I never could get it to connect to my wireless in the house.

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11/1/2017: This will be an ongoing review to try both the printer, the ink supply, and the HP service. The delivery was as usual in a prompt manner but that is an Amazon kind of service. The printer worked with USB cable immediately but USB is kind of proven technology. Wireless did not work at the beginning. I was looking for some documentation online at Hp.com and a CS asked me if I needed help with no mention that there is a charge for it. Then she asked me to give her my number. Someone called and after a few clicks here and there thru TeamViewer, he asked me if I wanted it fixed and there was going to be a charge. I imagine he figured out what was wrong and had the fix ready but wanted to charge me like $49. I turned it down and figured out how to connect it thru wireless. It worked a couple of times but now it is not working. 11/8/2017: This is a hit or miss with wireless. Some times it works and some others it does not. I am decent with computer knowledge and I cannot imagine how frustrating it would be for a regular user. The "HP Software" claims the full software is not fully installed on the PC although I installed it and rebooted 5 times already. The USB works like a charm but that is not how I want it. I will be looking into the return policy.

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