R. Borjes
11/1/2017: This will be an ongoing review to try both the printer, the ink supply, and the HP service. The delivery was as usual in a prompt manner but that is an Amazon kind of service. The printer worked with USB cable immediately but USB is kind of proven technology. Wireless did not work at the beginning. I was looking for some documentation online at Hp.com and a CS asked me if I needed help with no mention that there is a charge for it. Then she asked me to give her my number. Someone called and after a few clicks here and there thru TeamViewer, he asked me if I wanted it fixed and there was going to be a charge. I imagine he figured out what was wrong and had the fix ready but wanted to charge me like $49. I turned it down and figured out how to connect it thru wireless. It worked a couple of times but now it is not working. 11/8/2017: This is a hit or miss with wireless. Some times it works and some others it does not. I am decent with computer knowledge and I cannot imagine how frustrating it would be for a regular user. The "HP Software" claims the full software is not fully installed on the PC although I installed it and rebooted 5 times already. The USB works like a charm but that is not how I want it. I will be looking into the return policy.
