Epson (WF-7720) Inkjet Printer with C/M/Y Standard Capacity Cartridges

Ive had a host of problems with this printer over the last few months. Im not going to go into too big of detail (would take too long...) so Ill try to keep it short. You cannot print properly from USB. If you try, your images will print in a distorted black color (yes I used compatible file extensions). Have fun setting up wireless printing. Printer needs to be RIGHT next to your router to identify it. If you want to print anything larger then 8.5x11 sheets of paper, you need to install the driver software. I couldnt get the wifi version of the driver to work, even when during installation, when both printer and computer recognized each other. Gave me a vague error message "could not connect", Kay. This left me with my only option, connect printer directly to computer with USB. This worked for me, however now my printer has to be on the floor (yay..). My absolute BIGGEST issue with this printer is that you CANNOT print large border-less sheets of paper (anything bigger then 11") WITHOUT USING PHOTO OR SUPER THICK MATTE PAPER. I wanted to use this printer for 11x17" sheets, bright white, 70 LB cover sheets of paper. Yes, the printer limits you to only using photo paper for these prints. So what happens if you TRY to print borderless without super special paper? The printer uses x10 as much ink and your images end up watery and messed up. Here is how it goes. Cassette 1 (paper tray 1) can only print borderless 11x17 with the following formats -> ultra glossy, semi glossy, premium glossy, premium matte. You CANNOT print borderless with any other type of paper. You are severely limited. This printer is absolutely worthless for what I purchased it for (borderless, 11x17" prints on 70 LB bright white paper). Ah, and have fun trying to get it to work with re-manufactured ink cartridges. Do they work? Yes. But it will yell and scream at you over and over for re-installs and "ink checks". This thing guzzles ink like crazy. I printed 20 pages with new cartridges before needing to insert more. A very frustrating experience.

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Coming from an old HP all in one (dont buy HP), this unit has been a dream. Printing is fast and reliable, the software isnt a nuisance (except the fax items) and it just works. Even after installing a separate ink module to extend the ink life which had plenty of issues, it still beats on like a drum. The biggest complaint is the bed scanning to file. First, its a little annoying to set up your destination (you have to save it as a contact...huh?). But thats not the worst part and easy after its done. No, its the orientation thats the most annoying. Typically youd approach the printer scanner from the front and assume any orientation choices would be relative to that direction. But with this scanner, its turned counter clockwise 90 degrees as the point of reference, basically the same as the auto feeder tray for a standard 8.5x11. This gets frustrating when scanning lots of documents or pictures because its always a guessing game, especially when you use the Auto Sizing feauture (as opposed to choosing the exact pic/doc size each time) which automatically determines which orientation youve got and you have no choice. Its the most frustrating thing about the printer. And a 2nd place is if you save a custom scan present (say for the bed scanner) and try to use it with the auto feeder, you get a message that you have to start from scratch and make a new present, specifically for that scanning source. Its really too bad they couldnt have had a more nimble algorithm that could apply the features of one source to another. However, these issues happen for maybe 5% of your usage and the rest of the time it rocks.

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So ... this printer is huge! The stated dimensions are correct, and its hard to be smaller and handle 13x19 prints and 11x17 scans, but buyer beware--this printer is massive. Anyway, once you get over the size, theres a lot to love (much like my St Bernard!). For starters it does everything youd expect (scan, copy, print, fax,etc...) but again, it can do all of the above at enormous sizes (while still handling letter sized tasks with aplomb). It supports two sided printing and scans, and it has huge trays for stuff going in (35 page feeder for scans and 500 page paper tray) as well as output. Being an Epson, it does pretty darn good photo printing (even edge to edge prints at poster sizes), but this is more of a office printer that is aimed at PowerPoints than a large format photo printer (Epson will sell you one of those for quite a bit more, but theyll blow you away). In the context of small office use, its crazy fast, doesnt need to warmup (like a laser), and uses pigment inks (bleed less and simply are better than dye based inks). Its easy to add to a network, does quite a bit without a PC (using the small but effective screen), and supports various phones and tablets. Whats not to like? Well, if you dont need large format printing AND scanning, there are options that print large format prints and scan legal size documents that are much smaller, and ones that max out for legal sized prints and scans that are smaller still. The price is very competitive, but you arent getting the heavy build of a HP LaserJet (especially the ones of years gone by), and consumables do add up. Id recommend this for a small office that needs more than a consumer printer but doesnt want to get into managed printing or invest in a laser printer.

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WorkForce WF-7720 Wireless Wide-format Color Inkjet Printer with Copy, Scan, Fax, Wi-Fi Direct and Ethernet, Amazon Dash Replenishment Enabled UPDATE2: Epson has confirmed this printer CAN NOT PRINT borderless (full bleed or full scale) prints except on premium papers at the highest level print quality (highest ink use at the slowest page speed) and only out of Tray 1. How’s that for a fraudulent bait and switch? They say you can print full bleed 13x18 out of two trays+ but you can’t even print full bleed 8x11 out of one, unless you use their premium papers at the highest ink use and slowest print speed? If you want/need borderless (margin free) prints you CAN NOT print fast drafts, or even normal quality drafts. You can’t print on plain paper or your own letterhead paper or recycled paper, etc. And you can’t fake out the printer by picking a premium setting and just using normal paper because the printer scans the paper type and the tray and prevents the print (see attached photo). Tell me what business (or individual) prints anything but the final drawings/images/brochures/documents on anything but plain paper? 9 out of 10 pages are drafts… not with this Epson! UPDATE1: This printer is such a nightmare! Weve printed less than 20 pages and the print heads are ALREADY clogged up. The print quality is consistently horrendous. Lines are blotchy and jagged, images are patchy and dull. Even after running all the maintenance and alignment settings. Its just horrible (see the attached photos for example). The print software is always fighting you too. You change one setting and it resets the others. Change it back and it grays out the options you want. When you finally accept the defaults, the printer prevents the print because it doesnt think the paper matches the settings, yet you cant alter them to match as theyre grayed out. Or the print gets blocked by a firmware update notification, but you cant update it over wifi. When you finally do get things to print, its painfully slow and burns through ink at a staggering rate. The paper handling & interface settings all feel shoddy. Tray names don’t match their media names throughout the interface/settings. You don’t get the same feature set or print options out of both trays. The physical tray design is flimsy and misaligned (even with the same size paper in the trays). Highly not recommended!

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I have a lot of experience with Epson products (FF-640, V600, WF-3520, etc.) and have been loyal to the brand. I needed a printer that could print 11 x 17 sheets and bought this expecting the same quality and reliability. It worked well at first, but then I started having problems printing. I was getting lines across images. Head cleaning didnt work. I called Epson tech support and they had me go through multiple head cleanings which didn’t work. They told me to unplug it for 24 hours, then do at least three cycles of cleaning and see if that helped. I followed these instructions and was able to get acceptable images for a while. I don’t think it’s reasonable to have to unplug a printer for 24 hours at a time to get a decent image. Many times the printer stops communicating with the computer. I try to print and get an error message on the computer “Printing - The printer is offline.” I check the network status on the printer and the report says “Pass”. I use our backup printer (WF-3520) when this happens. I’ve uninstalled and reinstalled the printer software, which didn’t help. Another problem that’s started recently is that the printer suddenly stops recognizing ink cartridges. Again, this seems completely random. I only use Epson ink, so the cartridges aren’t the issue. Most of the time this can be fixed by removing all the cartridges, putting them back in, and running the initialization, which takes about 10 minutes. If that doesn’t work, unplugging might help. If you need a reliable printer, I’d try something else.

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There’s a huge learning curve to fully utilize and operate this machine. I would not recommend this printer and regret having purchased it ( I am a computer engineer)

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This replacement printer is just as trash as the first WorkForce we bought. Overall, Epson is not cabaible of making reliable printers. WARNING: printheads malfunction, replacement parts don’t exist, WIFI connectabily doesn’t keep up, and the ink is far beyond more expensive than competitors such as Canon. Good thing we bought the extended warranty, someone’s gotta pay for it! (We stick with Canon, check out the iX and MG series)

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This is supposed to be a printer that can be used for high output like in a business. Well, I am self-employed and am losing a lot of productivity & money as I try to fix issues like jammed paper, empty ink cartridges (it uses ink up like crazy), time & cost to purchase more ink, and restart jobs that dont finish. Also, it cant print two-sided when set to do "high quality" printing which means I have to babysit it in order to put page one papers back in the printer to do side two. Wont consider buying Epson again, rather will return to HP.

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Having installed many printers over the past 25 years, this was the easiest installation ever! After unpacking this monster, it took no more than 10 minutes to get the software installed on Windows 10 Pro, and it automatically updated the firmware and registered with Epson. On many other HP and Epson network printers I usually have to do a lot of tweaking to get other network computers to connect, but not this one. I use this on a wired network, and every computer was able to connect immediately without issues. I do a lot of printing on both Letter and Tabloid sizes, and its such a pleasure not to have to change paper trays. I generally use 24lb paper, so the trays do not hold 500 sheets, maybe around 425-450. The only issue I found was e-mail printing from EpsonConnect - the document printed just fine, but it did not use my selected fonts - it reverted to standard fonts, but I dont believe this is an issue with the printer itself, but rather with EpsonConnect. The weight of this machine instills confidence in its construction. I will be monitoring ink usage and will update later. So far, so good!!!

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Scans 11x17 and prints up to 13x19. And, you can print Photos. down to 3x5 with great quality. Epsons Durabrite ink notoriously plugs nozzles. A CISS (Continuous Ink Supply System) is highly recommended. Make sure you use "dye" ink. I used the XPRO V system and their Dye ink. Way cheaper than Epson ink

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