Canon TS9521C Wireless Crafting Printer, 12X12 Printing, White

Im a crafter/artist and I really am enjoying this printer. I LOVE that I can print 12 x 12 papers. Its easy to set up and I love the white color. I do use a lot of colored ink so as with all printers Ive had, I do need to change them periodically and they arent cheap. That said, the colors are wonderful. Ive scanned things with no problems as well. Not super quiet but that doesnt bother me. So far Ive been able to print various paper types-cardstock, canvas, photos papers and cotton. Very pleased so far and would recommend up to this point. Ive had it for a few months now.

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In addition their customer Service gets 5 stars, no matter what your problem, no matter how old your equipment that are helpful and professional. This is my 2nd Cannon printer, my 1st lasted 10 years without a glitch. this newer model with the extra tanks and the ability to print only in B&W - two sided printing and scanning were the selling points on this model. So far 4 stars the only reason not 5 is because it is slower than others I’ve used, like at work, but the price and the other capabilities are just perfect. I highly recommend this printer. It also was EASY to install…..

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Even though the software had a glitch that prevented me from connecting to WiFi, I give this PIXMA printer four stars because Canons tech support is terrific. It took about an hour on the phone with two different specialists, but they were able to walk me through a fix, and now the printer works as advertised. This is my third Canon printer, Ive liked them all, and although I encountered a few technical issues on all three, Canon is unparalleled in its commitment to customer support. Theyre easy to get on the phone, and they hang with you until the problem is fixed. The WiFi connection issue was due to a hiccup in the software that would not enable me to manually enter my modem password. Tech support eventually was able to guide me through a hack that got the the modem to deliver the password to the printer through my Windows PC via a USB connection. The tech on the phone said he didnt know why it worked, but he was glad it did, and so was I. What I like about the Canon PIXMA TS9520: It prints beautiful photos, it allows me to print photos onto DVD discs, it can print larger pages than most other printers, it has a new touchscreen control center that folds out, and it has a smaller profile than my previous PIXMA printers. Im not thrilled that Canon builds into its printers the ability to recognize generic ink cartridges. It warns you that printing will not work with generic ink cartridges ... an obvious ploy to maximize profits, because Canon ink cartridges are expensive. My old PIXMA MX922 worked just fine using cheaper, generic ink cartridges, even though it sent me the same message saying that it would not work. When the Canon ink runs out on my new PIXMA TS9520, Ill probably try generic ink again. If it truly fails to operate with generic ink, Ill be disappointed. One other word on Canon inkjet games: the popup that tells you an ink cartridge is almost empty, with flashing lights and an X on the cartridge icon, is a ploy, too. They want you to throw it out and buy a new one. Ive found I can print good quality for weeks with an "almost empty" cartridge. My advice is to keep printing until you see a change in quality, then replace the cartridge. But I dont want to bash Canon. I like PIXMA printers a lot, and I love Canons customer support.

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