Canon TS8120 Wireless AIO Printer, White with PGI-280XL, CLI-281 Combo Pack and PP-301 (5x7)

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If you need a printer and its between this one and ANY offering by HP, get this one. (I went through 2 HP printers in two months because both were HUGE lemons that HP refuses to assist with despite having an extended warranty on both, and both being less than 1 month old, each). Some background about how this printer is used: I print about 100-150 pages a month, in color, double-sided. Some are 8.5 x 11, and some are 8.5 x 14. About 90% of my printing is on regular paper but I sometimes have a need to print on card stock. While I also use the copy and scan features on a monthly basis, its an average of 20 pages a month. Finally, I needed a printer that could connect wirelessly to various laptops. After that, I dont really care about other features (cloud, photo, etc.). This printer is average and ONLY average. First, the paper tray holds about 40 pages at a time. Thats it. If you overfill it, you cant fit the ridiculous partial cover over the end of the tray and... get this... you CANT print without that "cover" in place! I would have LOVED to find a printer that could hold more than 40 pages at a time but this is NOT that printer. Also, re-filling the tray is a pain in the butt because of that silly partial cover because it just sort of sits there - it doesnt snap in place, and its really easy to knock it out of place, stalling printing. Its a ridiculous design. Second, its L O U D. Like, you cant have a conversation while its printing, copying, or scanning, kind of loud. Its so loud that they gave it a "quiet mode" which makes printing double-dog-slow and its really not that much quieter. And it doesnt work at all if youre printing double-sided! Also, the "quiet mode" is only for printing and doesnt work at all for copying or scanning. Why? Because whoever designed it hasnt actually used a printer in the real world. Third, it has this ECO mode where it automatically turns itself off to "save power". I have turned this feature OFF several times but apparently, it doesnt want to believe me. So, every time I print, I get the "printer is not on" error message, then I have to turn it on, wait a few minutes, change the setting to OFF, then it prints. Every. Single. Time. Day. After. Day. I did a ton of research on all kinds of printers and this was - horrifically - the "best" available for what I needed. I do not have any faith that this will be a long-lasting printer. I did pay $6 for the extended warranty but only because of the hassle of having to find a new one.

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Bought mine in Nov, 2017. (4 months?). I only had a chance to print about 500 pages. Now, the printer keeps insisting there is a paper jam, when there isnt. All I do is click OK, the printer cycles 2 blank pages, and then prints my next page. No paper jam clearing required, and 2 blank pages wasted. I tried different paper (20lb, 24lb, 28lb), but nothing works. Now that I ran out of ink, Im just going to buy something non-canon, rather than spend $65 on new ink. I chose this printer because I liked the idea of a separate cartridge for each color and had good experience with my Pixma MG7120, but after this, Im done with canon. The printer is cheaply made and too sensitive.

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The reader should consider that the one star in the rating is because installation instructions are excellent. But after that, it is all downhill. In the first place, the printing is not as crisp as it was with the Canon MG7700 series printer that I had before. More seriously, it often claims to be offline when the display is illuminated. Even rebooting the printer does not change this. Other times, after about 15-20 seconds it will say that the printer is not responding. Yet if you wait for two or three minutes it MAY respond. This is true even for the simplest print jobs like a single page monochrome print. This is the fourth Canon printer Ive owned and the first three were excellent. I cant understand why a new model is brought out when it is inferior to its predecessor. This printer has one negative in common with the MG7700. When it finally goes into sleep mode sending it a print job will NOT wake it up. This is particularly annoying if you are sending it a print job from a computer in another room. One more negative: When it claims to be offline and really isnt, the only way I have found to make it admit that it is online is to scan something. Then, if you send a document it will print that document. But it will also say that there are x documents waiting to print and WILL NOT PRINT THEM. It would not seem to take too much "intelligence" to know that once you have sent something to the printer, you want it to print. Apparently, however, it takes more intelligence than this printer has. Yet another negative: Because this is a relatively new design those who second source ink havent figured out how to make cartridges for it yet. Thus you will pay through the nose for Canon ink.

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Needed a new printer for my MacBook Pro after my old Canon Pixma finally died. I have really had great results with previous Canon printers so definitely wanted to stick with the brand. However, this beauty is going straight back to Amazon! Problems include (but likely are not limited to): taking an freaking hour to print ANYTHING, no draft print mode, used nearly half the ink in the starter cartridges just to run the start-up items and print 2 receipts, puts itself in pause mode constantly for no apparent reason (have to resume about 6-7 times before anything prints), will NOT print a pdf that includes a photo. Need I go on? Contacted Canon about the lack of draft printing option and received a very prompt, polite reply that Apple has eliminated the option in some of their recent software updates even though Canon has it in their printer programing. (The replacement printer I bought -from a rival manufacturer- prints draft quality with absolutely no problem!) The only other positive comment I can think of is that what finally does print is nice and crisp-if you have all freaking day to tinker with the pause button and wait on the actual printing. Other than that, I would give 0 stars if that were an option. Amazon needs to list this printer as NOT COMPATIBLE WITH MAC.

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I love this printer. Prints fast, and the copy output is very bright and very colorful. This is better than my Epson printer.

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Dont love it. It does the job, and its nicer looking than other all-in-ones Ive had, but it has problems communicating with the computer even though it is plugged in via USB. I have yet to make it work wirelessly despite multiple attempts following the instructions exactly. Not even going to bother trying to set up printing from phone or ipad until I have tech support on the phone. It makes good prints, but to be honest, because its billed as having the most accurate color, and uses 6 as opposed to the usual 4 color ink cartridges to allegedly produce it, I expected more. I dont see anything extraordinary. And I am a graphic designer. So.....

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I give this machine 4 stars for print quality; 2-1/2 stars for the CONs enumerated below; reliability is an unknown at this point in time. Hence, an average of 3 stars. I purchased the TS8120 for use with my Mac Mini. Canon customer support recommended this printer as a replacement for my PIXMA MG7120, which suddenly died after five years of relatively light-duty non-business use. (Mechanical failure - error msg B200.) Printers being so inexpensive these days, I figured it wasnt economical to have my MG7120 repaired - assuming I could find someone who could handle the repair. PROs... The PIXMA TS8120 has a smaller footprint than my old MG7120. Like the MG7120, the TS8120 prints, scans and copies - i.e., it is an all-in-one wireless printer that supports Apples AirPrint. I see no difference in quality in the printed page between the two machines. The TS8120 is also capable of printing photographs. I have not yet tried this feature; I can only hope that the quality matches what I used to obtain with the MG7120. CONs... The TS8120 appears to be more cheaply made than the MG7120. It weighs less than the MG7120 and does not have as sleek an appearance. The aesthetics are just not there. The control panel is a hinged affair that tilts out from the front of the printer. Who knows what problems that may introduce as time goes by. Of more important consideration is paper handling. Standard letter size sheets can be loaded in a cassette from the front; however, photo paper and envelopes need to be fed via a rear tray. This rear tray pulls up from the back of the printer and appears flimsy - may have to be handled with kid gloves to avoid breakage. The software that comes in the package only supports a Windows machine. I had to go online to the Canon website to download and install software that supports my Mac. The meager printed instructions that came with the TS8120 led me down a couple of blind alleys until I finally stumbled onto the correct page of the Canon website and could download the appropriate software. Once in the right ballpark, the installation of the software was fairly intuitive. (I made the mistake of having a USB cable plugged into TS8120, anticipating that this might be necessary. This screwed up my attempt to set up a wireless connection between the printer and my network. Removing the cable resolved the problem.) And lets not forget the ink cartridges. The MG7120 used a Canon 251 cartridge; the TS8120 uses a Canon 281 cartridge. Mechanically, the two cartridges appear to be identical. I suspect that its the ID chip in the cartridge thats changed. (I will leave it to conspiracy theorists to speculate as to why Canon made this change.) When time permits, I plan to install one of the 251 cartridges in the TS8120 and see what happens; I will be surprised if it is recognized. MEH... The TS8120 can print directly on a CD/DVD that has a surface suitable for that purpose -- i.e., a printable disk. Since CDs and DVDs are going the way of the dinosaur, I think this is a feature that is nothing more than a check box. UPDATE 27-FEB-2019 A word of caution about the Canon scanner driver and portfolio of productivity tools that is bundled in Image Garden: They do not work reliably under Mac OS 10.14.3 (Mojave). Image Garden is bloatware, IMO; it is very slow to load when launched. I tried to use the scanner function within Image Garden and found it would not save the the PDF file (Dragging and dropping is a workaround.) I did find a standalone scanner driver by digging down into the Canon website: IJ Scan Utility Lite. It loads quickly but is unreliable. (A version of this driver is part of Image Garden.) The problem with the Canon scanner driver is that it does not wake the printer from sleep mode. Moreover, even if I manually wake the printer from its control panel before launching IJ Scan Utility Lite, the driver doesnt always find the scanner. More frustrating still, I was in the middle of creating a multi-page PDF when IJ Scan Utility Lite lost the connection to the scanner, and I lost my work. Its been my experience that Cannon does not roll the revisions of Image Garden or IJ Scan Utility promptly when Apple issues an update to its OS. (If memory serves, Image Garden did work reliably in a Windows environment. I suspect that is where Canon puts its effort.) As a result, I have gone back to using a product called VueScan for my scanning jobs. It behaves beautifully with the TS8120. It is a fairly intuitive (or as intuitive as any piece of software is these day). I can generate PDF (single or multi-page), JPG ad TIFF files. In my Mac environment, VueScan is superior to Image Garden. The TS8120 continues to operate satisfactorily as a printer. It promptly wakes from sleep command when a print job is sent to it. Ink consumption thus far is about what I expected; no surprises there. Because of the lack of adequate software support (at least under Mojave), I continue to retain an overall rating of 3 stars. Update 01-Apr-2019: I am retaining the 3-star rating because the print and scan functions of this TS8120 are still working. However, the automatic retraction of the output tray upon power down has failed. The tray gears appear to have become disengaged, and they grind when the tray attempts to retract. As a result, the tray will not fully retract. I went online to see if there is a fix, but there is no information available on the Canon website or in its online manual. Next step will be to contact Canon customer support. Update 9-Apr-2019: I contacted Canon customer support on April 1st. After being switched around a couple of times, I talked to a tech rep who knew what he was doing. He walked me through a couple of tests and determined that I had a hard mechanical failure. With no prompting on my part, he set up a warranty replacement and sent an email with the UPS tracking number so I could monitor its progress. I received the replacement yesterday and installed it today. Installation went very smoothly. So far as I can tell from its condition, the warranty unit is brand new, not a refurb. I packed the defective unit into the same box the warranty unit arrived in and affixed the return shipping label as instructed. Canon pays the shipping costs both ways. Because of the prompt and hassle free warranty replacement. Ive bumped my rating up to 4 stars.

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Purchased the TS8120 due to very good reviews and my old printer scanner broke. Received it as advertised by Amazon and was happy with the service. Opened the brand new printer and powered on per instructions. Error Code 5011 popped up instead of the correct process to install. Called Canon customer service and disconnected after 15 minutes on hold. Then emailed Canon customer service. A day later recieved a message that it needed to be repaired or replaced. And because I had just purchased it Canon would send me a "refurbished" printer! Not terribly excited with a brand new printer not working and getting a used "refurbished" one back. Unhappy camper here. Amazon return was flawless with no question asked.

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So far, I am loving it, after truly hating the MG3600 series I had purchased. (User unfriendly, IMHO, and auto shut off, etc.) This one has "auto shut off" pre-configured. Disliked. What is the point of having a wi-fi printer if you have to keep coming into the room to turn it on? But I finally found the time to look up the answer. It is possible to turn off the auto shut off in the printer set up. On the home menu, "settings", find "ECO. I have only just done this, I am assuming it will now work perfectly. Except, of course, the cost of the printer ink, but that is the trade-off for a really nice printer.

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Part time printer Full time paper jamming machine I have had this printer for months I have yet to get anything printed without a paper jam. After 3 tonight with no printing, I decided it’s not worth it. Going in the trash.

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