Canon TS8120 Wireless AIO Printer, Red with PGI-280XL, CLI-281 Combo Pack and PP-301 (5x7)

If you need a printer and its between this one and ANY offering by HP, get this one. (I went through 2 HP printers in two months because both were HUGE lemons that HP refuses to assist with despite having an extended warranty on both, and both being less than 1 month old, each). Some background about how this printer is used: I print about 100-150 pages a month, in color, double-sided. Some are 8.5 x 11, and some are 8.5 x 14. About 90% of my printing is on regular paper but I sometimes have a need to print on card stock. While I also use the copy and scan features on a monthly basis, its an average of 20 pages a month. Finally, I needed a printer that could connect wirelessly to various laptops. After that, I dont really care about other features (cloud, photo, etc.). This printer is average and ONLY average. First, the paper tray holds about 40 pages at a time. Thats it. If you overfill it, you cant fit the ridiculous partial cover over the end of the tray and... get this... you CANT print without that "cover" in place! I would have LOVED to find a printer that could hold more than 40 pages at a time but this is NOT that printer. Also, re-filling the tray is a pain in the butt because of that silly partial cover because it just sort of sits there - it doesnt snap in place, and its really easy to knock it out of place, stalling printing. Its a ridiculous design. Second, its L O U D. Like, you cant have a conversation while its printing, copying, or scanning, kind of loud. Its so loud that they gave it a "quiet mode" which makes printing double-dog-slow and its really not that much quieter. And it doesnt work at all if youre printing double-sided! Also, the "quiet mode" is only for printing and doesnt work at all for copying or scanning. Why? Because whoever designed it hasnt actually used a printer in the real world. Third, it has this ECO mode where it automatically turns itself off to "save power". I have turned this feature OFF several times but apparently, it doesnt want to believe me. So, every time I print, I get the "printer is not on" error message, then I have to turn it on, wait a few minutes, change the setting to OFF, then it prints. Every. Single. Time. Day. After. Day. I did a ton of research on all kinds of printers and this was - horrifically - the "best" available for what I needed. I do not have any faith that this will be a long-lasting printer. I did pay $6 for the extended warranty but only because of the hassle of having to find a new one.

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Purchased the TS8120 due to very good reviews and my old printer scanner broke. Received it as advertised by Amazon and was happy with the service. Opened the brand new printer and powered on per instructions. Error Code 5011 popped up instead of the correct process to install. Called Canon customer service and disconnected after 15 minutes on hold. Then emailed Canon customer service. A day later recieved a message that it needed to be repaired or replaced. And because I had just purchased it Canon would send me a "refurbished" printer! Not terribly excited with a brand new printer not working and getting a used "refurbished" one back. Unhappy camper here. Amazon return was flawless with no question asked.

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I miss my MX410 compared to this model. I didn’t realize that one cannot feed to scan. You must individually put anything you want to scan on the bed. And it will not automatically come on when you want to print from a laptop in another room even though it’s connected via Bluetooth. Setting up the WiFi feature is easier than the MX 410, but that’s its only plus.

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I have long been a fan of canon printers because I use a mac desktop computer. They seem to pair well together. I had to replace an old canon printer that we loved, but after 7+ years it was time for an upgrade. I did my research, and purchased this printer on amazon in Oct. 2017. It has been a MAJOR disappointment with replacing ink cartridges. For years we have been able to refill our ink cartridges using Costcos ink refill services. This method has worked great for years with our old Canon printer. With this model, it has a way to detect when youre using generic refills. It freezes up this printer, and doesnt allow me to use, run our printer. This has created lots of problems in our family, when teens need to print homework assignments and papers on time. Since it is a newer model, a quick run to our local box store to get the Canon Ink Cartridges to refill the printer with, hasnt worked because they dont carry the cartridges for this printer. We can only get the cartridges online. When you need ink quickly, waiting a day or two for shipping doesnt work when you are on a deadline to turn in a paper. There are 5 cartridges to refill for this printer. Even if you are printing in B/W, if the blue ink is out, the printer will not print at all. This has been very frustrating. Its a much more sensitive printer, the tray has to be just right, the ink refilled properly, etc. I can never just hit print without some kind of glitch, that needs to be fixed each time. We have had this printer a year, and it has been a HUGE disappointment. I DO NOT Recommend this printer.

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Nightmare from the start. Had to update my Mac to even use this printer and for the last few months all Ive done is try to figure out why my computer freezes for minutes after I print. Canon wouldnt even address it, blamed it on Apple. I am now in the process of finding a different printer. Hours and Hours on the phone with no end in site. Printer printed great, but....

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Goes through SO MUCH ink. I am unable to print in draft mode (due to air print feature) and Canon was evasive when I asked about whether there would be a software update to fix this problem / work around air print. The printer also feels fairly cheaply made compared to my previous Canon printer. Lastly, there is something stuck to the underside of th glass that shows up on scans and I can’t access it to remove. The print quality is nice. The wireless printing is handy.

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