Steff
Canon PIXMA TR8520 Wireless Home Office All-In-One Printer with Scanner, Copier and Fax: Airprint and Google Cloud Compatible, Black This is my 4th or 5th Canon printer, the last 3 of which were wireless MFCs/Pixma MXseries. I had no real issues with any of them. To put it simply, I hate this TR8520. It would take far too long to enumerate all of the negatives and problems I have encountered so Ill try to bypass a lot of detail and cut to the chase. Setting up just the printer is pretty straight forward, however, the software and network set up is a nightmare; particularly getting the wireless LAN and PC to recognize and function with each other. BTW..I did my set up via the provided CD. All in all, over 3 hours of troubleshooting and doing work-arounds as it would have taken me into 2018 to read the online manual. I honestly cannot say how much of the hassle can be attributed to W10, (always a hassle) or Canon, but I can say that everything about this printer has been made far too complicated than it need be. Even just adding or refilling paper requires registering the paper each time. Just about all functions need several steps to complete. For starters, the printer itself is no where near the build quality of its predecessors. Its lightweight plastic and very flimsy with easy to break parts. The design is really poor; the info panel must be pulled out and up in order to perform any function yet once it is extended, you cannot easily get to the paper tray..or..once you extend the output tray extension, the paper tray itself comes along for the ride. I should mention that my previous MX870 started to fail a week before Christmas, a time when I have 200 mailings for my small non profit, as well as end of year reports, etc. I received this one from Amazon pretty quickly but the end result was a very challenging and tedious rate of production. It prints pretty quickly, however, the response time before it "obeys a command" is ridiculously slow. It is almost as though the printer has to think about whether or not it will comply before performing the task and thats after youve had to go through several (unnecessary) steps to get there. I have not even attempted setting up the fax or smart phone apps as Im still behind in the work load department. I have also just completed a firmware update but do not yet know if it will have any impact on performance. Nor have I had time to play with photos, etc. Ink is expensive and diminishes quickly. In the event there are significant improvements over time, I will update this review..for now: NO, I would not recommend the Canon TR8520 at any price (just dropped 20 bucks today) and Id give anything to have my old MX870 back.
