Canon Office Products IX6820 Wireless Inkjet Business Printer with Genuine Canon Ink Value Pack

It was impossible to connect the printer to my wireless network and there was very little support on line for how to do it. I followed the Canon instructions over and over and none of the methods worked. It kept showing that my printer was undetectable and suggested I use a USB to connect the printer to my computer for a manual solution. Of course I dont have USB cables sitting around anymore and I think in this day and age there has to be an easier way to connect printers to wireless network. Dont buy this printer if you are looking for something quick and easy.

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I would give this printer zero stars if I could. Ordered this one to replace a former Canon printer we had for years that worked just fine and printed great photos. Ordered this one thinking it would be a great change to have the air printing. Nothing with this printer ever works. The setup was next to impossible, it drops the network every time you try and use it and the photo printing quality is terrible. I wish I had not waited to see if it would get better with time and now am past the return date and have used it only a few times. Total waste of money.

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It had problems detecting my wireless network through my 2016 MacBook Pro (which works fine with our B&W Brother printer sitting right next to it) even after downloading the latest drivers from Canons website, so I had to find the right cable (not included) to connect directly to set up. This was also not an easy process. I wanted to laminate some full color photographs on basic letter-sized office printer paper and they came out terrible. These exact same files were printed by an Epson printer more than 5 years ago on similar paper, and they look dramatically better than what this brand new Canon iX6820 gives me. The photos have lost their vibrance, contrast, and darker tones -- they look washed out. Also, there are tiny, nearly imperceptible lines running the short length of the paper every 1 cm on the images. Perhaps Im using the wrong software or not a high enough quality paper. I cannot find adequate documentation of any issues online, including instructions for some type of color test or adjustment. The head alignment I conducted only prints in black and blue to make sure it is printing straight. Im 33 with higher than average computer literacy, and Ive sunk close to 3 hours into this thing and the results are terrible. Ill be looking into returning it.

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