Canon Office and Business MX922 All-in-one Printer with PG-250/CLI-251 Combo Pack

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My MX922 just died without warning. Printed fine one day then it threw a B200 error the next. I tried cleaning the print heads with warm water and unplugging the machine for 5 five minutes as instructed by tech support. When that didn’t work I was told that I would need to ship, or deliver the printer to a service facility and pay them to troubleshoot it. Also, I was informed that the B200 error is a generic hardware error that locks up the whole machine so scanning, faxing, making PDFs… etc, all are not accessible until the error is fixed. Apparently this is a common error for all Canon printers.

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This is my first review on any product on Amazon, this review will be on the Canon PIXMA MX922 Wireless Color Photo Printer with Scanner, Copier and Fax . After reading almost 75 reviews this will be focusing on the reviews with 1-2 stars. First to the complaints on the wireless air-print from Ios or Android, if you setup the printer using WPS your phone will never pick up the printer or will appear offline. You have to select WLAN Setup from Menu on the printer then select other setup options on the LCD screen then select standard setup and find your router then select and type in your password then connect. Also you have to make sure your phone is on the same channel, so especially if you have a dual-band router and your phone is on the 5ghz channel and the printer is on the 2.4ghz channel you will also run into problems. So every thing has to be on same channel, phone on 2.4ghz then the printer has to be on 2.4ghz channel then you will have absolutely no problems printing from your phone. Then with the complaints about noise there is a Quit mode selection in the menu when turned on it reduced all printer noise by at least 75%. Now to the ink consumption this printer is one of the best in the simple fact that if one of your cartridges runs out it will continue to print. Also the printer by default will print even all Black and White documents in the color setting because it brings a better quality this can simply be changed in your printer settings in your control panel to Black and White so most regular text documents will use the XXL cartridge which lasts for ever. With this setting changed if the page has color it stills prints in color.Compared to other printers when one cartridge runs out the printer will not continue to print until the ink cartridge is changed. The Canon PIXMA MX922 is one of the best printers Ive used regarding ink, as a plus you can buy a color and XXL Black cartridge set from Amazon for a total of $60. As far as the scanner and copier gos it is one of the best Ive used on a printer under $200. Have not had a chance to use the Fax so I cant reply in this review on that subject. One of the few downfalls of this printer is the size it really is a rather large printer compared to other all in one printers in its class so take that into consideration. Photos are absolutely beautiful when used with Cannon Pro Platinum photo paper at 4x6 100 sheets for $20 on Amazon. As far as setup and install program wise its pretty much standard procedure. Ive had the printer for about two weeks now and really I am so impressed for only $99. To those saying about break downs well with the SquareTrade 3-Year Electronics Protection Plan ($75-100) for only $14.20 how can you go wrong? There is another slight downside if you dont have a router or wireless access the printer doesnt come with the USB cable to direct connect, but one can be purchased on Amazon for $5.49 the Mediabridge USB 2.0 - A Male to B Male Cable (10 Feet) - High-Speed with Gold-Plated Connectors - Black. For those people giving this printer 1-2 stars it really is not their fault they are just ignorant to technology. Throwing off people into second guessing in purchasing this amazing piece of home all in one equipment. The auto 35 page duplex is also so time saving and conserves so much on paper consumption. I really hope this review finds people who are interested in purchasing this machine. The VERY few downsides like the USB and shear size is the only reason I didnt give this product a 5 star rating. I hope this review was helpful in letting you disregard the people giving this product 1-2 stars. Thanks for taking the time to read a real review!

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I have run through two other multi-function machines in the last two years, an Epson and a Brother, both unacceptable. The Brother in particular, the model with the large ink cartridges, was terrible. Constant problems. Both of them gobbled ink and the Brother printed way less pages per cartridge than claimed by Brother. I junked both of them. So then I buy this Canon. $65? Seriously? With two-sided printing and scanning? Set it up and order Blake ink cartridges for pennies. It works perfectly. My wife prints tons of photos for her business with absolutely no problems. I have since bought two more for my kids. The non-oem ink works great and saves us a fortune. Complaints about longevity? Some reviews say it only lasts a couple of years? Who cares? At this price point its disposable! Look at what youll save on ink alone. This thing is a steal. Light years better than the competition. Buy it.

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There are many things to love about this printer. Fast. Good print quality. Easy scanner access. The best wireless support Ive ever seen in a printer. Support for Google Cloud Print. Templates, etc. However, I have had this printer for 20 months (bought in March 2013), and now its alignment is faulty. Text is blurry, and all black is printed "double-struck", exactly as shown in this forum discussion: http://forums.usa.canon.com/t5/Printer-Multifunction-Support/MX922-PGBK-Twisted-Grid-see-pix/m-p/114119 . I worked with Canon technical support, and they say that the printer has to be serviced or replaced. Yeah, thats exactly what I need as I try to print my family Christmas letter. What is it about inkjet printers such that they die about every two years?

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The Canon Pixma MX922 printer is truly one of the best values for the money. I bought this printer for around $70 I would have a very hard time finding another printer just as good for under $150. Below I will go over the different aspects of the printer as well as the pros and cons. Build Quality - The MX922 is a beast of a printer measuring in at 19.4 in wide, 15.6 in deep, and 9.1 in high and weighing 25.7 lbs. This definitely is not a compact printer by any means. The printer is made out of plastic all around, but for the insanely low price I cant complain. Display Interface - The Canon printing interface is very well designed and is well suited for the 3 in color display. The menus are easy to navigate as well as feature packed with options such as template print which allows you to print your own notebook paper or graph paper without having to go to the store. My only complaint about the user interface is that typing things such as the Wi-FI password is painfully slow. Ease of Use - The Canon Mx922 is very easy to use either wirelessly or connected to your computer via a cable. The printer features two paper trays, one for photo paper and one for printer paper, a feature that is usually found on commercial printers. The main paper tray holds up to 250 sheets of paper which eliminates the need to refill paper every week. Another great feature of the MX922 is the automatic double sided printing. This is one of my favorite features of the MX922 since you dont have to manually flip the paper. The printer does that all on its own. The scanner also has automatic double sided scanning and scans both sides of the paper without you having to. Ink Usage - This is one of the printers biggest flaws. The MX922 goes through its ink cartridges very quickly. However, unlike other printers, the Canon will print a black and white document even if the colored ink cartridges are depleted. One good thing about the ink is that you can buy XXL pigment black ink cartridges so that you can print many black and white documents using the pigment black ink. Print Quality - The print quality of the MX922 is incredible. The printer can print at resolutions of up to 9600x2400 DPI for color and 600x600 DPI for black and white documents. Printing photos on photo paper yields incredible results. Pictures are sharp and colors are vivid, even when printing on regular photo paper. Photos look amazing, almost to the point where they look professionally printed. Because of the Canon, I now make personalized holiday cards on Microsoft Word and print them with the MX922 to create special cards that you just cant buy at the store. One of the biggest flaws about the Canon is that the print speed is slower than average. The Canon can print black and white at 15 ipm and color at 10 ipm which is slower than average. The Canon also prints 4x6 inch borderless photos in 21 seconds which is just average. The MX922 makes up for its slow print speeds with its automatic double sided printing which saves a lot of time and effort. Scan and Copy Quality - The MX922 scans documents very quickly with its 35-sheet Duplex Auto Document Feeder which automatically feeds in sheets of paper to be scanned. An added bonus to the scanner is the automatic double sided scanning feature which saves time and hassle. The scanning quality is pretty good, and you can barely tell the difference between an original copy and the printed copy. Also, you can either scan to an email address or scan directly to a computer with a cable connection. Other Features - The MX922 can also print directly from a USB flash drive which I found very useful. You can also print images directly from an online photo album straight from the printers color display. There is also a quiet setting which can be set to activate during specific hours which significantly reduces the printing noise since normally the printer is quite loud. Template print is another useful feature which allows you to print things like notebook paper and graph paper directly from your printer. The MX922 can also print directly onto CDs, a feature you dont see on most printer. Also the printer can automatically open the front flap right before it prints so you dont have to. Conclusion - The Canon MX922 printer is a great printer which can do just about everything. Its print quality makes up for its slow speed and for the price you wont find a printer that even comes close when it comes to print quality and the number of useful features. The MX922 also has features that you would usually only find on commercial printers such as automatic double sided printing and an automatic document feeder for scanning. Pros: Print quality, value, many useful features Cons: Very large printer, slow print speed.

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I wish I could give this atrocity of a printer 0 stars. Ive had my share of run-ins with printers over the last couple of decades or so, and plenty of paper jams along the way. Most resolved within minutes. One especially tricky jam took me 30 minutes, a pair of tweezers, and loads of patience, but I got it working again. What Ive never had is a printer that completely stops working because of a simple paper jam! Ive owned this printer for about 4 months when I had a paper jam last week. I turned off the printer, removed the stuck piece of paper, canceled the print job, and turned the printer back on . . . and got the Support Code of Death: 6000. Since then I have literally spent hours, HOURS, of my life trying to fix this issue. I have read all the detailed instructions on the canon support website, followed them, with a flashlight I might add, all to no avail. Ive combed numerous websites, repeatedly done a hard reset while also restarting my computer, and nothing, NOTHING has worked. This seems to be, in part, because theres no easy way to access the feed rollers from above. Every other printer Ive ever owned has allowed you to pop it open so that you have complete access to the feed rollers. This almost always allows easy removal of any stuck pieces of paper. This printer does not allow for that. You can access the feed rollers from the bottom by removal of the paper trays (just make sure you dont accidentally cause a spring to fall out cause getting it back in is a nightmare) which is of limited usefulness, or, you have to try to cram your hand into a small opening in the front of the printer. Utter stupidity in design. This may be one of the reasons why this brand of printer has been plagued by just such problems for many years. Its a fact of life that everything has to break down eventually, I mean, entropy, its not just a buzzword! But I think we can all agree that a printer should last for more than four months and that a simple, routine paper jam should not be enough to cause its untimely death. Also, for those of you who might be inclined to think Im too simple to understand how to fix such a basic problem, my husband, who is a lead software engineer with almost 20 years of experience in industry (and I know, software is not the same as hardware, but its a printer, and hes very familiar with those) ended up being "What the %#%*$#%&&!!!!" because he couldnt figure it out either. What Im saying is this: if two reasonably intelligent mammals who know how to properly frame their internet queries and follow instructions cant, after many hours, get this thing working again, its probably not worth the time, effort, or your hard earned money.

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The Cannon MX922 All-in-one Fax/Printer/Scanner is an excellent product for the price one has to pay for it. I have owned and used one for well over a year now and have had absolutely no troubles with it whatsoever. I read these reviews and see many owners who do apparently have problems - such as the following: "Uses too much ink" - Basically this printer uses about the same amount of ink-per-page as any other ink-jet printer PRINTING THE SAME DOCUMENT - and THAT is the criteria by which it should be measured. Printing a color photograph uses a different amount of ink than does printing a page completely full of size 11 Times New Roman font. "The ink is too expensive - $55 at Wal-Mart to replace all the cartridges" - Yes, but I buy my replacement cartridges right here on Amazon - $35 for SEVERAL complete sets of replacement cartridges. Exact same cartridges, exact same ink no problems with the printer saying "Non-standard ink cartridge" or anything like that. "It makes lots of noise before it starts printing" - Read the instructions on how to set the printer up. It tells you in there how you can resolve that issue. If it wasnt originally set up correctly you can fix that - without having to re-install the printer. "It takes a long time to start printing once I issue the command for it to do so" - Lets go back to the ink-usage scenario: The length of time it takes for the printer to start printing depends MOSTLY on WHAT you are printing - is it a text document without graphics or photos embedded in it? If it is the printer should start spraying ink on page in about 5 to 10 seconds after you issue the print command from your computer. Is it a text document with graphics and/or photographs in it? This will take longer, sometimes MUCH longer (depending on how many graphics / photographs there are, how big they will be printed on the page, and even their placement on the page. The printers electronics have to figure out when (and where) to spray millions of tiny, tiny dots of ink onto the page to accurately represent what you saw on your computer screen, and it has to know how to do it for YOUR computer application program AND for YOUR computer type/brand/operating system/network. Any one of those last written elements can make a WORLD of difference as to printout speed. "It doesnt do #10 envelopes" - Yes it does. There is a bit of a process the operator has to do BEFORE trying to print this size of envelope, but it DOES print them, like removing the paper from the lower tray, putting the envelopes in, then telling your application to that the paper is a #10 envelope, etc. Time-consuming - yes. Does it work? - Yes. Will the printer shine your shoes at the same time? No. If your printer does not work with your computer or your router or your network like you want it to, you might have one of those situations where a computer tech might be your best resource to fix the problem. If it doesnt work when your better half sits down to print something out but it works just fine for you - please let me know how you have resolved that problem. Im like you... Im still learning how to do things with this printer!

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That said, I dont try different brands so I can compare them, so I may be biased. My camera equipment is Canon (for many years) and so my last printer was a Canon IP6000, purchased in 2006, for printing 4x6 photos (and documents). It worked great until recently when it suddenly slowed way down, which is what prompted me to go shopping. Naturally I read the reviews for Canon printers (and some other brands) and it appeared that this one was the newest technology and already had favorable reviews, including from people with home businesses. Now, lets switch gears. My printing needs have diminished over the years as I have become increasingly more digital in document storage, online financial transactions, etc. Basically, if I can do it digitally, then that is the route I take. This includes my photo collection which is stored on my iPad for showing off. :-) I also bought a CanoScan 8600F (flatbed scanner) in 2006, which is still in use. So, imagine my very pleasant surprise when I discovered the awesome speed and stream-lined functionality of the multi-sheet scanning feature! If one sets up a directory (in the accompanying software utilities) ahead of time, then its as simple as loading your documents, hitting either start button (black or color) and very quickly a pdf file shows up in the pre-set directory. Did I mention it has an ethernet port and is quickly (and painlessly) recognized on the network once the drivers are installed? I dont like Wi-Fi for home networking, I prefer ethernet (gigabit speed) when ever I can get it, so this port was a big plus for me. All of my computers see and work with the Fax driver, Printer driver and Scanning driver. Now, lets mention some little things that make this machine great. I never turn it off as it has a low-power state (automatic after a few minutes of inactivity) where everything powers down with only one small, blue light glowing. If I send something to the printer it immediately comes to life, takes a few moments to warm up and (this is cool) the paper output tray *automatically* opens and the extension support flips out! Its the little things that make me smile. :-) Also, if I place one or more documents in the scanner slot (while in low power mode) then it instantly springs to life and takes a few moments to warm up. Having stated that I print less and less these days, I must say I was impressed with the ink cartridges. They all have small, red LED lights that confirm they are plugged in correctly and in working order! Another smile. :-) Now I dont FAX much these days, but its nice to know that it is hooked into the "clone" line through my PhonePower VOIP adapter (2 ports) and therefore is available upon demand. Oh, btw, the top lifts up like a flatbed scanner also, so I guess I will be donating the CanoScan 8600F soon. Final analysis: This machines capabilities pleasantly exceeded my expectations, even after reading the specs and reviews. It has proven to be fairly equal in functionality to the Xerox multi-function machine at work, but at a fraction of the cost. The only thing it cant do is print 11x17, but that isnt an issue at this time. I will try to get back in a year to report on its longevity prospects. UPDATE: I have knocked the rating down to 4 stars because there is no secondary sheet feeder. (My rating for this is actually 4.5 but that choice isnt available). Occasionally I have need to print on 8.5 x 14 (legal). With this unit one must remove the regular paper from the lower (main) paper tray, extend it out (at least they did build that into the unit) and load the 8.5 x 14 paper. I suppose I have been spoiled by top (secondary) sheet feeders on previous printers, so this is a small let-down. I guess I assumed the scanning feeder could be used as a secondary sheet feeder (for printing) but due to the design of the machine it cannot. UPDATE, 11-24-13: I had occasion to send my sister a letter today (she hates email) so I typed one up and hit the print button. I have not printed anything for several months, and the print cartridges are now 7 months old. My letterhead includes a small photo of a sunset over a local river at the bottom. After hitting the print button the machine woke up, flipped out the print tray, spent a minute doing a self-diagnostics, then printed out my one page in about 7 seconds. Apart from a slight smudge at the top (probably due to inactivity for several months) the letter printed out flawlessly, including the photo. I reprinted the letter and there were no smudges or flaws. Since I have not needed "legal" size paper anymore, I am changing my rating to 5 stars since this machine is doing everything I need it to do. UPDATE, 05-25-14: I lost my mother on Feb. 1 and inherited her estate. I was forced to move temporarily from WA to KY to liquidate the estate. My first priority was to set up my office so I could deal with the legal, financial and medical accounts and issues. I am also Trustee so there were many Will disbursements to deal with. I did not bring my MX922 from WA, instead I bought a new one once here. After 4 months of scanning, copying, and printing, I can now say I have given this machine a workout, including the printing function. It has performed most excellent. I also needed to buy more ink cartridges and discovered an alternate source (here on Amazon) for cartridges that are: (a) a fraction of the cost of Canon cartridges, (b) still have the same red LEDs on them that communicate with the printer and (c) are relatively CLEAR, so one can see how much ink is left. I still cannot comment on photo printing as I am all digital these days when it comes to photography. But I can give this unit 5 stars for being a workhorse in all other areas! I can also say that if one schedules their need for printing envelopes in batches, this unit does that professionally as well. UPDATE, 08-24-15: Earlier in the year I decided to start creating my own greeting cards (using CorelDraw) and printing out 5x7 photos for b-day gifts to relatives and friends (from PhotoShop). Both machines are still working great, and they produce exceptional photos. There are settings within the Canon print drivers that one can play with to improve the photo quality as well. I can also endorse the much cheaper ink cartridges that I buy from Blake Printing Supply on Amazon. I have gone through 2 sets (10 cartridges in a set) and they work great as well. For those wanting to find them, do a search on Amazon for "MX922 compatible ink cartridges" and look for Blake Printing Supply.

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I am really surprised at how quickly this printer started failing on me. To begin with it is slow, I can live with that but its disappointing. Second, its not compatible with my husbands MAC because of the age of the computer. But most importantly, 8 months after buying it I am having major problems with it. Often times it just wont print, no error messages, it just doesnt seem to want to work. Other times it will print half or a third of a page and send it out as though it were complete. Every time I print more than one page at a time it sends out several blank pages in between other pages and again, some of them are only half-prints so I have to go back and re-print specific pages. Overall Im totally disappointed with it and certainly do not recommend it.

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my MX882 broke yesterday. I use it for my small business scanning. I have raved about the scanning software (MP Navigator EX) to anyone who will listen. I can scan and view large images of the doucments before saving. I can check and uncheck which pages to save and can also change the order they save. I assumed when I bought this machine it would at the least have decent scanning with similar software. WRONG,. It took me hours to figure out how to pick a folder to save into and other settings, another hour to figure out how to view the scans. This are these TINY thumbnails that I cant see, and no options to check or uncheck. This is unacceptable for my business needs. I going to return it tomorrow. and see if I can repair the MX882. Im so frustratred as this is a busy time of year and I just wasted 3 hours on this. Of course the price was so cheap ($65) that I should have known this wasnt gonig to work out.

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