Canon Office and Business MB5420 Wireless All-in-One Printer,Scanner, Copier and Fax, with Mobile and Duplex Printing

Of all the Epson and Canon printers Ive owned, the MB5420 is by far the least reliable and least functional. Despite promising to do a lot, it fails at just about everything. As a WiFi printer it drops itself off the network all the time, and can only found once you power cycle it. As a scanner, the MAC OS version of the scanner software will not work over Wifi, only when cabled via USB. This printer seemed like a great idea when I saw it offered 2 large cassette trays holding a total of 500 sheet each, however the printer jams multiple times every single day. It will crumple the paper, then dump massive amounts of ink on the page, staining all the roller parts inside with a lot of ink. This was not a rare occurrence, it happens frequently. When the printer DOES work, the image quality is very underwhelming, and the color consistency is horrible. Print two copies of the same page and theyll be very different any time. I generally love canon products and really wanted to love this for our small business, but either I got a lemon, or Canon dropped the ball in a big way on this one.

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I picked this printer to replace an ageing HP officejet/FAX/copier to do mostly black/white printing. The print quality is good. Having said that, the printer takes a variably long time to output even 1 page even with print priority set to 99. Minutes pass before it outputs, even an address label. It can get into multiple copy mode where it prints a document then sends it back to the computer print queue again and again, you have to unplug it and shut off bidirectional communication to stop it. Rebooting the computer doesnt fix the problem. The big black ink cartridge finally needed replacing, but the blue tab on the front did not unlock the ink cartridge like it is supposed to, I had to prop the front of the printer up and wiggle a hidden small metal tab behind the blue plastic tab to get the cartridge to release. I guess that will be the routine from now on to change a cartridge. Quality control is an issue. This is not even a small-office printer, though for around the farm I guess I will learn to make it work.

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I really wanted to like this printer as I was very happy with my Canon MX850. Sadly, its got too many minor irritations. -It is HUGE! It looks sleek in the pictures but then the paper trays stick out and the paper catch tray sticks out even farther. -Does not automatically duplex from web pages. I had to print to PDF first. -Long delay before printing. Push the print button then go get a cuppa - you have plenty of time. -5 or six buttons to scan a page and no options for presets. -Cloud print works but often the print size is not what you expect. -No straight paper path. -Copying does not correct for a full bleed source. I dont expect this printer to print to the edge of the page, but it should resize to get the full scanned page. In all fairness it does pump out great prints quickly - once it gets started. The scanning is also is fast and accurate after the 5 buttons. With much sadness (especially since Im paying the freight) I am returning this printer.

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