Canon Office and Business MB2720 Wireless All-in-one Printer, Scanner, Copier and Fax with Mobile and Duplex Printing

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I really like Canon printers. In January this year, I bought a Canon MX922 All One Printer, Wireless printer , and its been one of the best Ive every had, which included an HP all in one that HP stopped supporting for Windows 10, so I had to replace a perfectly good printer (planned obsolescence, anyone?). Anyway, I upgraded to this printer, which so far seems like an improvement over an already good Cannon MX922. Both the printing and scanning are faster than any all in one Ive had, and the network connection seems solid. It was a little more complicated to connect to my network, but patience and good setup software from Canon won the day. Printing is clear and bright, and the claim is that the ink is more resistant to smudging and moisture, so it should be better for making photographs. I loaded the bottom tray with letter paper, and the top with photo papers. That tray easily adjusts for several different size papers, including envelopes. This printer is taller than the MX922, but it doesnt seem to have a larger footprint, and although larger it seems to weigh less. Given my horrendous experience with Brother printers and so-so experience with Epson, as well as the poor support from HP, I will most likely stick with Canon in the future. UPDATE, NOVEMBER 29, 2018: I wish I still had this printer. I had a water leak that dripped into the printer and killed it. I recycled it at Staples and said farewell. I am now using my older Canon Pixma MX922 (purchased from Amazon in Jan. 2016), which has regained its status as my daily workhorse multifunction printer. My experience with numerous printers over the past twenty years has made me a Canon fan (though my color laser printer is the ever-dependable HP CP1525nw.

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The print quality of this printer is OK, but the operation of this printer is horrible. It seems to get false jams constantly, then when you go thru the motions of checking everything that it says to check (and finding nothing) then it takes for ever to "regroup" itself to be able to print again. Also, every time you take out a paper drawer to refill if, you have to "register the size" even though nothing changed. This should stay the same until you change something instead of having to "register" it every single time you refill the drawer. Whoever came up with this design failed miserably. I long for the older MX860 & MX870 printers we had before this one!

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I needed a dual tray printer for eBay label printing as well as regular paper option. In the past I was using a manually fed compact printer, but that became super annoying very quickly. I bought this because of the LCD offering better configuration options, the two selectable feed trays, and the price point. Everyone seems to be complaining about power off settings. If you read the manual, theres several different power saving, power scheduling options enabled, some of them by default. Theyre all accessible in the device settings menu. The LCD menu system is fairly intuitive. I could find everything I was looking for easily. Has a touch sensitive screen, you drag your finger lightly to scroll, press firmly to select options. Another person was complaining about getting tray insertion prompts and finding those annoying. They can be turned off. For the dual tray option, I disabled the auto switch cassette option so the trays would never cross feed. When I print on my computer, you select properties and pick which cassette to pull the paper from. The Google cloud print and mobile printing apps dont seem to let you choose a tray, defaulting to tray 1. At least, I havent found a way to do that yet. So far Ive found this is a very robust machine with quick printing times. Im very pleased with its performance. Now we just have to find some place to put it, its huge! At least being a wireless appliance it can go anywhere in the house :)

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I would never purchase this printer again or recommend that anyone else purchase this printer. The printer will not allow you to change ink cartridges before its sensor detects the cartridge is completely empty. *You cant just pop it open and change the cartridge.* It has a sliding mechanism that needs to line up with the specific cartridge you want to change. There is a workaround for this, but you shouldnt have to work around something so basic. You cant remove that cartridge until it is empty unless you unplug the printer without turning it off, so you can manually line up the cartridge guides. Even more problematic, is that once you remove an ink cartridge, you cannot put that cartridge back in. If the cartridge is clogged or if you missed a sliver of plastic when you took it out of the wrapper & the cartridge is now fine ... once you pop it out, that cartridge is garbage. And you cant print anything else until you replace that cartridge. Ive had this printer since February & it has never functioned properly. I continue to have problems with black ink cartridges. Every one that I place in the printer has left streaks and lines in word processing documents, rending the documents virtually unreadable & causing problems for my children at school when they have had to submit papers to their teachers. Ive had to print numerous documents at my own school because I couldnt get the printer to function properly. Ive tried printing with Word, Pages, and Google Docs. As a scanner, the machine stalls out after scanning this first sheet every time I try to scan a document as a PDF. Every. Single. Time. Ive found another workaround, where I scan the document as image files, then convert the images to one PDF file. Again, this is something that shouldnt have to be done. When you take a device out of the box, it should simply work as intended without having to find workarounds to perform simple tasks. Id had three Canon MX922s over the course of five years. I do a lot of printing, and was tired of replacing my printer every two years. On paper, this looked like a good model for a "home office." Perhaps the one I purchased was a dud, but I wouldnt chance buying this model again & would advise others not to get it. Ill be purchasing another MX922 until I can figure out an inexpensive laser alternative.

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So far, so good with this printer. Even though its WiFi setup seemed a bit overly complex, once I got it going its been working perfectly since. Canons instructions for physically setting up the printer were just about perfect. However, they seemed to wanted to jump through hoops to get WiFi connectivity working. Perhaps they were trying to make it easy for a networking neophyte, but after three attempts trying to connect it their way, I gave up and just dug into the menu, looked for networking, selected my network, entered its password, and I was good to go. If it wasnt for the bungled attempt at making it easier to setup WiFi, Id give the printer 5 stars. Once the printer was connected to the network, finding it on any of the Macs, iPhones or iPads in the house was quick and easy. This printer supports Apples AirPrint and it works perfectly. The printer itself works great. Quality of the printout, both black and white and color, is outstanding for a printer in this price range. Ive printed out some graphics for some technical memos I needed to write and using the "best" quality printout, the graphics looked spectacular. For regular text, the print speed is fast once the printer wakes up. The first sheet can take awhile. As long as the printer stays awake further print jobs are fast. Two-sided printing also works quite well. Ive also used the scanner a lot on my Mac with VueScan (the best scanning software out there, bar none!) and it too works perfectly. VueScan saw the scanner immediately and set itself up to work with it. All told, if you are looking for a 3-in-one system and you dont want to spend a lot of money, you cant go wrong with this model, or one of the similar models in the Maxify line.

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I had a Canon printer that I absolutely loved for years and I bought this one as a replacement. I dont like it at all! The first problem that I had is that I could not find the auto on feature. I would have to manually turn the printer on every time that I printed something. From reading the reviews other people had the same problem. They should make it so to that this feature is turned on when you buy the printer. Another annoying problem is that it has two paper trays but will only print from one. When the paper is empty, instead of pulling from the second tray it tells me to put paper in the first tray. Also, several weeks ago my printer developed a squeak. It is noisy and the print quality is extremely poor. I hate to say it but I am going to have to try another brand.

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Broke in 2 weeks after a paper jam. Started printing white bands/stripes, and no way to get rid of it. Papers jam frequently, and the printer is slow with basically everything. Slow to start, slow to print, push a button and wait, and wait again. Called Canon multiple times for support; they only have automated response for this model, and when I specify that I own this printer, Canon immediately drops the call and hangs up automatically, each and every time I call. Returned to Amazon. Got the Canon MegaTank instead and much happier.

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I am very happy with this printer, and at the price its a bargain. But—it makes me miss my dear departed MP560. I ordered a cheaper printer originally, figuring if these printers were only going to last a few years, whats the point of spending more money, but the cheaper one was TOO cheap: I hated it from the beginning, with its lack of features and inconvenient operating procedures, and then, the scanner began to scan crooked within the first week or so, forcing me to send it back. The scanner is at least as important to me as the printer. Lesson learned. This one, I was pleased to discover, has a sheet feeder scanner. Ive been satisfied with it in almost every way, except that it lacks one thing my old MP560 had: a single-sheet feeder. I havent tried to run card stock through this one yet from the paper trays, but in my not-inconsiderable experience, printers that have to roll the paper around do very poorly with card stock. Also, it cant handle paper sizes as small as a personal check, and I have been in the habit of printing my checks for some years now (writing them by hand looks bad and is a pain in the butt, since my accounting software will both print the check and record it in a single action). Well, I am down to writing a single check per month, now, so I can live with that. But that cost my review one star. I AM pleased with the extra-large ink cartridges: the old MP560 used to go through in its small cartridges like the wind. All in all, I feel this is a good printer, especially in its price range, and hope it lasts at least as long as the old MP560.

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We have had this printer for over a year. During that time is has been nothing but trouble. We constantly had to reinstall drivers to reestablish wireless connection, firmware updates failed and Google docs often would not print. Please do not even consider buying this printer unless you enjoying troubleshooting issues.

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So the upside: Its a lot quieter than my previous HP printer, which may have been a little on the old side given the rate at which technology is evolving. It also prints faster and with better quality than any printer Ive previously owned. Of course, this may not be saying much, as I try not to overly consume products. The last printer I owned I had for around 3-5 years before deciding to break down and buy a new one. In addition, I do like the large tray capacity which holds 250 sheets I believe, and that It has a second tray that can be used for envelopes, if I could only figure out how to get them to print correctly. As for the downside: It is ALOT larger than my previous printer and space is at a premium in my home. I did discover just yesterday that it doesnt have true double sided printing, WHAT!??? This is one of the main reasons I purchased this product in the first place, that and it was reasonably priced. If you want to take two separate papers and put them onto one sheet thats fine, but double sided to double sided is a no go. Which makes me wonder why that is, seems like a no brainer and such a waste in my opinion! So far Ive done very little printing, maybe 20-30 pages, and already the machine says that I have used half the ink of every cartridge, and, Ive only printed in black and white which makes me think its using colors to print black, again, such a waste! I really cant imagine that these days there are even printers that exists that dont use ONLY the black cartridge for black and white (economy) printing; again, a no brainer! Maybe the most frustrating part is that it came with very vague assembly instructions. Although time consuming, its not that hard to figure out on your own if your a little tech savvy. The problem comes in when you want/need to learn about the printers additional functions, ie: copy, scan, fax. It does not come with an instruction manual, you have to look it up on the Canon website and download it from the internet. And if you have a Mac like I do, Im also afraid it doesnt come with a utility download disk. Again, you have to look up the utility on the cannon website, and download it from the internet. I really read up on this product and in general put a lot of time into making an informed decision when it come to purchasing products. But with this one, maybe I didnt do such a great job. Cannon can do better!

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