Canon imageCLASS MF249dw Wireless, Multifunction, Duplex Laser Printer

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I seldom write poor reviews. But, this printer is absolutely horrible. I would gladly pay money not to have wasted my time on this printer. It continually goes offline, is not reliable...I cant count the number of times Ive had to run to my office to print things off because this printer wouldnt work. It simply will not connect to the internet at all times (it needs to be connected to your wireless network to work--there is no manual way to print something off of a USB stick). Sometimes it will work , sometimes it wont. It will work for a month. Then, wont work for 2 weeks. For example, yesterday I printed off a return label. Then a couple of hours later, I tried to print a time sensitive letter--it would not print. I turned it off, reconnected to the internet, verified the IP address---Nothing, nothing, nothing--1.5 hrs wasted. Then, this morning, as I am walking out the door, it prints off the document 20 hours later....

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This product is cheap. The scanner only works two out of three times before having a jam. The duplex mechanism almost always causes a jam. The product is incompatible with QNAP servers as the authentication of the scan requirement requires installation on the nas but there is no guidance on how that can happen, if at all. .

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I have set up many printers in my time. Most recently I set up an HP monochromatic laser printer. Set up was a breeze for multiple macs and pcs in our household. The only problem with the HP is the display as so dim I need a flashlight to read it. So when my mom needed a new printer, I knew the HP would not work for her. I researched laser printers for a couple of months and settled on this one especially after reading PCmag.com called it " our Editors Choice shared home office/micro office mono laser all-in-one". I found the setup to be a nightmare. I spent 9 hours yesterday getting it set up for both windows and mac. I had to uninstall and reinstall the drivers over and over. Of course, tech support has Eastern time bankers’ hours and so I missed them. Finally, at 10 pm I got a test page to print off the pc but not the mac. Got up today and found it would not print from the pc. Finally got it to print and printed out a bank statement. I can hardly read the print. I adjusted the print quality, density, etc. and still got faded grey print. I took out the cartridge and shook it up again - still got faded print. Some pages came out with illegible spots instead of text. It was manufactured in June 2018, so the cartridge should work and its 100% full. UPDATE: I was able to reach tech support the Monday after Thanksgiving. It took us over 1.5 hours to set up the printer so that it would print a decent looking page. The test pages look great, but when you print your own stuff it washes out. Again had to uninstall and reinstall 3-4 times and go through all sorts of steps to get a decent print. The nice woman at tech support commented that it was very challenging. There are many steps not in the manual and not obvious. If you already own it, call tech support for those connectivity and print quality issues. There are many tweaks needed. If you havent purchased it, maybe give it a pass unless you like spending hours on the phone with tech support.

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So far, Im not as happy with this as I expected to be. After twelve years, my workhorse HP laser printer (which I bought used) gave up the ghost. This Canon came highly recommended, and had a couple of extra features that made it seem like a good replacement. All was fine until it refused to play nicely to print envelopes with postage from the Stamps.com software. I spent two hours each with both Stamps.com and Canon. The first mistake I made was using the disk that came with the printer to install. I was told the drivers were old on the disk. Well, why provide a disk? Why not tell people instead to download the current driver and not let them install ones that are dated? Secondly, the only way to get it to print envelopes was to create a special setting - which now means that envelopes are the default, rather than letter size paper. After a total of four hours on the phone with both Stamps.com and Canon, I found my own workaround for printing envelopes, but am still stuck with envelopes as my default paper size.

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Warning: Ive only owned this printer for a few days so Im not able to provide information about its long term reliability. Frequently you only begin to find issues with a product after having owned it for some time. That said, ... I was in the market for a multi-function wireless printer to replace two existing wired printers (a multi-function color inkjet and a laser), both dependable but showing their age. I briefly considered getting a color printer but finally decided against it owing to both the cost of the printer itself and the total cost of ownership (colored inks for both inkjet and laser are expensive). I knew I wanted laser because theyre generally faster but mainly because, again, long term costs seem better. After considering a bewildering number of reviews on both the internet and on Amazon specifically I finally chose this printer; it edged out other printers in Amazon reviews, but not by much. Surprisingly, just about every printer I looked at had only mediocre reviews, often with high disappointment scores. Maybe thats just part and parcel of the territory. I was able to unbox the printer and have it operating in less than an hour, perhaps closer to half an hour. I ignored the instructions (Im a guy, thats what we do), never installed the CD (another guy foible), but was able to get it connected to my router painlessly - if you ignore the tedium of typing mixed case letters, numbers, and special characters on the control pad. Since then, Ive tried single-sided printing, double-siding (aka, duplex) printing, single and double-sided scanning, single and double-sided copying, but not faxing (I have VOIP, which faxing machines treat like an unknown foreign language). I have also successfully printed from my iPad (single and double sided). All these functions worked without a hitch. Honestly, Im so accustomed to things failing to work as advertised I find myself still holding my breath for the moment when something finally goes wrong. Fingers crossed, it wont. The printer is a bit bulky, but I have a decent place for it. Its a lot easier to find a place when youre not tethered to the device by a USB cord. Its in the same room where my computer and router live, so the connection is pretty strong; not sure if there would be any issue with a weaker connection. It comes with a half capacity toner cartridge, good for about 1700 pages as I recall. Before running tests I first upgraded the firmware from the control panel, which is fairly painless. Nice feature, that. There are a few things Im not crazy about. It feels a bit plastic-y. The control panel, especially the touch screen, is not the best around. Getting the printer to print single-sided requires diligence - its not HARD to do, but the printer seems like it prefers double-sided printing by default so you have to be certain when printing that you select single-sided in whatever print dialog confronts you. Im not crazy about the way you load paper, by stuffing it into an open mouth. Im used to pulling out a tray, loading paper, then reinserting the tray. Stuffing paper just feels prone to causing problems with dog ears, skews, and possible jams. Also, I wish the mouth held more sheets of paper than it does. In general, the printed pages look good to me. This is for home use, so Im not looking for fancy graphic capability or high resolution printing, though I do recall stumbling across a configuration page that provides a setting for higher resolution. Overall, Im pretty happy with my choice so far. I rarely, if ever, give a product 5 stars. It really has to hit a home run with bases loaded for me to grant 5 stars. But I doubt that Id find a better printer at the price. Note that there are a couple of Canon imageCLASS printers in the MF24x line. I think theyre all fairly similar, only a feature or two is missing from the 244 and 247, like duplex printing, and/or faxing capability, so Id expect those printers to work about as well as this one with their respective feature set.

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I opened this up yesterday and was messing with it for quite awhile getting all my machines hooked up and learning how to use it properly. Im mostly pleased with this printer so far, without a caveat about the duplex scanning. Two things about me: I havent owned an all-in-one laser printer like this before and I am a computer networking guy, so that part was easy for me. On the networking, I plugged it into the network, downloaded install software from the canon website for this model (all-in-one software AND scanner utility), installed, it found the printer, good to go. My iPhone also found it, but it took two tries for it to find on both my iPhone and my wifes, hardly worth mentioning because it worked so quick. I installed on my PC and my wifes mac (without scanner utility at this point, looks like scanning works a bit different on the mac) and tested all machines successfully. It is very finicky with the duplex scanning - some papers it can do it, others that arent perfectly flat, straight, not wrinkled etc its just not going to happen and will jam every time. Also, in order to enable duplex scanning, you need the scanner utility installed on your machine, go into settings, and Document Scan (to the left) check "Scan both sides when scanning from the feeder." I havent played with many other settings, but there appear to be lots of options here. With documents that you dont want to send through the ADF, you can use the tray and that is quick as well. The scanner utility makes this easy to scan multiple pages for because at the end it asks you if there are more documents to scan (and it will keep going as needed) or if its done. Scanning from both the auto document feeder and the tray are very fast and Im exceedingly pleased with this! Ill be clearing out a cabinet of files that I dont need hard copies of anymore and this looks like it will do it pretty quickly. I will say that some of the files have come out a little crooked, but Im not sure if thats a problem with how Im placing them or with the scanner itself. Printing is also quick and looks good; I am quite pleased with that. Duplex printing tested with no problems and was quick. I was looking for an all-in-one laser printer with Auto Document Feeder, duplex printing AND duplex scanning, networked with a wired connection (this does have wireless also) and this has fit the bill nicely so far!

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I got this laser printer because my inkjet used so much ink. It was a color printer, but wasted a lot of ink. This is not color. Prints clearly. I suggest you use laser paper, or it jams when double-siding. It always prints one side crooked when it double-sides, the other side is straight. Therefore I did not give it 5 stars v

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Excellent printer. I had to return the first one because the lid would stick. However the second one works fine and I subsequently bought a second one. The only thing I cant figure out on both printers is how to turn off duplex printing even after being selected off on the menu screen. That has been a bone of contention. Other than that I am happy with the printer.

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Ive been using this for a couple of months and it works as described. Setting up the wireless was pretty easy following the directions. I moved it once since the initial set up and it worked well after replugging it in. The output is good and the scanner works fine. I scan directly to my PC using the wireless option and theres been no problem. One drawback that I cant seem to find a fix for is that the document counter tracks from the very first print. There doesnt seem to be a way to reset it after changing cartridges. It would be nice to be able to reset after a cartridge change. Im on my second cartridge with 1100 prints. Ive been printing a lot of black & white comics, so my document count is much less than claimed. But in defense, the comic pages do have a lot more printed (black) than an ordinary text page. The cartridges are easy to find locally.

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I got this printer on Prime Day for $150 ... awesome price point! We needed another All-in-One printer as our last one wore out. I wanted something useful for a home office. I had been shopping for a few weeks, and I insisted this time that our household get a laser-based AIO printer (e.g., household members had purchased inkjet AIO printers in the past). I selected this Canon model, because it does everything (scan, fax, duplexing copying, duplex printing). I also looked closely at the Brother 2700 models (but they were not on sale). After looking, I realized that some AIO printers do not fax or scanning (just printing and copying) which is misleading many here. Well I finally selected this model because it clearly does everything, and the 2nd market replacement toner cartridges are only $25. This is not a cheaply built AIO printer. It is 30 pounds and solid. The initial unpacking and set up took about 1 hour. I opted to network the printer, so it could be placed anywhere in our home. Therefore, I had to install the Canon software (for scanning, faxing) on multiple PCs. However, no glitches in the set up process. The first page out takes 3 to 6 seconds (even from downstairs or on the patio). The only minor complaint that I might have about this model is that it does not have supplemental paper trays (e.g., larger or modified) ... however this is NOT a big deal. Overall, a very good printer. I was going to give this thing 4 stars, but I am giving it 5 stars because of the Amazon special price.

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