BPS Reader
from BPS on September 2, 2017 Good value, terrible software setup I would have given more stars but the setup was horrible. This was a replacement for an HP M1522nf All-in-one Laser Printer that had served me well for probably 10 years or more. The good: Careful packaging, compact printer. Easy to unpack and physically set up. Print quality is good. First page out is fast. Control panel is relatively intuitive The bad: Software setup, driver installation, etc. was horrible. Issue 1 - Out of the chute it wants you to be a local administrator (this is on Win 7 Enterprise, SP1). Even though I am a member of the Administrator group, I had to create a Local Computer Admin user and log in as that. This after calling Canon Tech Support and being told they "had no idea, must be a Windows issue..." Searched Google for the error and got a dozen hits before finally coming upon the local administrator lead. Issue 2 - even after installing the software (download from Canons support site ), I couldnt scan. Turns out I needed to download the MF Scan Utility separately. Issue 3 - Trying to add to Google Cloud Print - Dont bother with the printer control panel route on the printer, nor with going to your Google settings to add. Use the web interface for the printer (browse to the Printer UI at the assigned IP address so - Printer_IP_Address/m_network_cloudprint and manage it from there Issue 4 - See attached photo. Some piece that was broken off when I unpacked the printer. Everything works so Im disinclined to return the printer but opens the question as to whether there is further damage that will manifest itself later. Stay tuned for updates on that... Issue 5 - The printer control panel ( I am referring to the physical panel on the printer itself) rotates up nicely so you can see what youre doing but you have to hold it up with one hand while pressing buttons with the other as it doesnt lock up in place. A minor annoyance but would be nice. Maybe that piece that broke off...? Bottom line - Would I buy this again? Right now I would say a qualified Yes given that I now know the issues. Time will tell after I use it for a while. The price was good, print quality and overall usability is good once past the setup issues.
