Charlie
You get what you pay for. This si not a very high quality machine. It is mostly plastic. Just recently the 2 hinges snapped that hold the main lid for opening above the paper tray.. this not the part that hinges for the glass bed that gets more use. OI hardly ever open the bottom part of the lid, except to change toner ever couple of minths. One day I heard a loud "snap and looked over to see the lid slightly off balance. The hinge had broken on its own. In another week to other one went. The onyly thing that is holding it in place is the wiring harness. Getting it fixed would cost more than the machine. cost I am sure. it has some annoying features from the beginning. If you stop a fax mid way it insists on printing out a failed fax message. Every page does a double routine whether or not it is 2 sided. I stopped buying OEM cartridges. Amazon sells compatible ones at 1/3 the cost and they are juist as good. If the yield is a little lower it is still a bargain. I will keep using it until it finally gives out. Those hinges are not all that important. I think they should not have broken on their own
