BBlair
This Canon imageCLASS D1650 product has been superior to the former Brother multifunction printer we used previously. It appears to be better built, can accommodate more paper, and prints faster than the Brother device. However, the out of the box experience was disappointing. The biggest problem is that several functions of the Canon device are locked by default on the touch screen. For example, you cannot arrange the order of the icons on the touch screen without an ID and Pin. The start up guide does not include this information, nor a tech support number that I found. Since you will need it, here it is: 1-800-652-2666. I finally found a number to tech support, got the ID and Pin, and unlocked the device. They were very helpful. The manufacturer also reached out to me after I posted a question here. But what is the rationale behind locking functions by default on the device you purchased? It certainly doesnt make a good 1st impression.