Brother MFCL2740DW Wireless Monochrome Printer with Scanner, Copier and Fax, Amazon Dash Replenishment Enabled

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Ive been using this MFC-L2740DW printer now for 6 mos. I thought it was a follow-on, or an improvement for the MFC7840 that I had been using for about 5 years. It is a completely different printer. The menus couldnt be more unrelated. The deep sleep mode is a problem. You can extend the time that it will not sleep up to about an hour, but then....you got it. Deep sleep cannot be turned off (per the Brother service tech that I contacted.) It is supposed to wake up when you send it a print job or when you tap on the control screen--that doesnt always work, and I have installed the latest firmware. Ive printed from wireless, USB and finally last week converted to ethernet communications with it. Ive updated the installation each time. My big complaint: It prints when it decides it wants to. I sent it a print job and it printed it 12 hours later!! No error messages, no faults, etc. The normal print routine is for it to print out a couple of pages, then go quiet, then after 3 or 4 minutes, it turns back on, prints the next couple of pages, then go quiet again. I found the "spooler" setting in the setup menu (that is on by default) and turned that off, thinking that it would then immediatey print when I sent it a print job, but NO, it does not. It does fax well, although even that has issues. When you set up your fax menu, you cannot permanently select "fine" for the quality. You must reselect it every time you send a fax because it defaults to "standard" resolution with every fax you send. All in all, Im fed up with this little monster. Ive spent waaay toooo much time trying to get this POJ to work. Id return it to Amazon in a heartbeat if I could.

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The network adapter is junk. This leads to constant "drops" from your network, exaggerated in Mac OSX. The printer would be great if it stayed connected. Simply put: this is a USB printer, not a network printer/scanner. If you need a MFC for use over a network (wired, wireless, etc) THIS IS NOT THE PRINTER YOU ARE LOOKING FOR. -- and yes, Im a highly competent network engineer/user.

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I purchased this to replace an inkjet multifunction printer for my home office. I ordered this model based on my experience with a Brother printer in the office, and because it was the lowest priced model to have a duplex scanner with ADF. So far, so good. Only two negatives so far: 1) Unlike my printer in the office, this model doesnt let you add a 2nd paper tray; I use the one in the office for legal paper and automatically switch between that and letter. 2) My old HP inkjet would scan to e-mail. This model can scan to FTP but not e-mail, as far as I can figure out anyway. Also, the dunce who posted a 1-star review because they thought this was a color printer should learn to read; Im not sure why they need a printer at all.

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I used to have an Epson GT-1500 scanner for office use. After serving me 4 years, it becomes incompatible with the latest Widows 10 update. I dont know whether its Epsons fault or Microsofts. Anyways, I decided to buy a new scanner. One function that the GT-1500 lacks is the automatic 1-pass 2-sided scanning. I scan and digitize as many paperwork as I could, so this is a critical and convenient function to have. Thats one of the reasons I chose this Brother all-in-one machine. Since 99% of the time I scan my documents into B&W in PDF, I first tested this function after I set up the machine. Using the default settings for B&W scanning, the initial results were disappointing to say the least. The quality is nowhere near the the scan quality with the GT-1500. I actually requested a return. Then I decided to play more with the settings. It turns out that to get satisfactory results, one has to tweak the settings a lot. At the end, I found out that the best setting for B&W scanning that works for me is to adjust image quality by dialing down both the brightness and contrast all the way to the lowest at -50%! Turn on "remove bleeding" as well and set the level to lowest. In Saving setting, set the PDF quality to the highest, and turn on Compression if you want to save file size. Another disappointment is that two more important features are missing: one is to quickly scan and preview the document then crop the area to scan; the other one is to enhance colors of different channels of red, blue, and green. I thought functions like these are pretty basic but they are missing on this machine. Anyways, using the above settings, I am able to get similar scan qualities as with my GT-1500. On the positive side, I like it that I can set up scan workflow and add it as a button on the home screen. And also the 1-pass 2-sided scanning/copying really speeds things up, although occasionally light smearing or ghosting happens. Scan resolution could be up to 1200x1200, so its useful in case I need to super fine details. Printing and copying work as expected, nothing too exciting here. Didnt test the fax function. Who still uses fax these days anyways? All in all, this is an OK machine for the price of $189+tax that I paid. No scan preview means I will have to crop the document in Acrobat, and no color enhance mode only adds small inconvenience at times since I only need that occasionally. Ive only had it for a few days so I cant really talk about how reliable it will be in the years to come and how good the customer support of Brother is. After thinking carefully about it, I decided to cancel the return and keep it instead. I still have a month to change my mind though, in case it went south!

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In some ways I love this product. Set up is very easy, prints look good, and scans work very, very well. Im very pleased with the Automatic Document Feeder, in particular. I can just drop in 30 corrected tests, press the "scan" button, and automatically get a folder full of high-quality two-sided scans. That said, I HATE that I cant use it as a replacement to my 2340, which is a standard Brother printer. With this printer, if you print more than 20 or 30 pages, whether its one long document or a short document printed many times, it will say that its out of memory, and cancel the print job in the middle. Keep in mind, this is just printing word files, not complicated graphs or pictures. Even if there was a way to fix that, the paper tray is not large enough to physically fit much more. Totally stupid design, and I cant recommend it for general use for that reason.

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We had to return this days after opening it. After the painful and extremely time-consuming process of getting it to even communicate with the computer, we could never get it to scan properly. The scans resembled something seen in a fun-house mirror. After much effort to resolve this, we eventually gave up. This was our first Brother printer and we will not be buying another. We have never had difficulty like this with any previous printer.

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Im very disappointed in this Brother Model, I CANNOT PRINT a full PRINT job without getting the "OUT OF MEMORY" Error message. The wireless is always asleep per day. Spending my time looking aimlessly for troubleshooting via brother online, book etc and NOTHING for my situation. Very frustrating and total waste of my days!! Will NOT PURCHASE ANOTHER BROTHER!!! This is my 4th one by the way.

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Recently my Canon mx892 just died, and I decided to finally get away from ink and go laser for the improved costs and reliability. Ink costs about 20 cents per page and ink expires about 9 months once opened, but monochrome laser is 7 cents/page and the toner doesnt really expire. Back to the printer, let me cover the basics: Pros: * Its super fast printing, with duplex multi-sided * The ADF scanner is also lightning fast, scanning both sides at once (single-pass) * Scan to "Searchable PDF" which also allows you to copy-paste fields from out of the PDF. (great OCR abilities) * Scan to Google-Drive and Evernote makes life so much easier! * The touchscreen makes user interaction easier * Didnt need to install any special software for Windows 10 to be able to print/scan over WIFI * Has far more on-board memory than the MFCL2740DW, which should fix some of the previous complaints about slowing down when scanning a huge multi-page job. Cons: * Its not any larger than the Canon mx-892 except that its much taller by 5-6 inches * The touchscreen UI is a little disorganized: lots of scrolling/paging to get to the right options * The envelope printing is a bit of a pain: single feed only and requires opening the special back panel behind the printer. Overall, this is a perfect home office productivity machine and worth the investment to me. Special note: the person that left a one-star because its not color confuses me... how did he do all the research to find this gem of a printer and not read the title?

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Well Brother Product Management you erased my post at [...] That ticks me off so I am blasting you here! Yes I am trying to get a response from you! I bought this printer in like March and have nothing but problems. Have had great luck with Brother products in the past but this one while at the surface has great features, the execution of those features is poor. I made sure I had the latest firmware and drivers before calling support; that did not fix the problem. It keeps losing the connectivity with my router and support said it was my routers problem. Called my router support people and they proved it was the printer that was dropping the connection. Called Brother support again after several more months of on and off printing problems--always a dropped wifi connection. This time they created a new port and mapped the printer IP address to that new port and said that would solve the problem...nope printing is still on and off. Then this morning I went to print a taxi receipt that was texted to my iphone. OK, went to use airprint and no printer found. Well that sucks, time to call support again. They told me to turn my cellular data off and when printing using wifi. Really? I am not engineer but I was a software product manager and know poor execution when I see it. Oh and by the way it only supports 2.4 GHZ wifi not 5.0 GHz wifi. I think my iphone 5S supported 5.0 GHZ. Come on Brother keep up with the times with this unit! Support told me if I want to print from a device running on 5.0 GHZ wifi I need to switch that device to the 2.4 GHZ. Pretty sure that can be solved in Software but again sloppy execution. Yes this is an emotional response but you have nothing but facts listed above. Brother I expect more of you. If I have another problem I am abandoning the brand. I think this is my 3rd of 4th Brother printer. Like I said I have liked all the other ones. You guys got sloppy with this one.

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I love Brother MFC devices. I have owned nothing but Brother products during the past 15 years. Sadly this one died 5 weeks after I bought it (and 1 week after Amazon wont accept returns). I called Brothers Customer Service. They referred me to a "local" Authorized Repair Center (50 miles away is not really "local"). The Authorized Repair Center told me to call Brother customer service and demand a refund because "honestly.. Brother should take responsibility and give you a new one". Brothers own repair service said Brother should take responsibility for this product. In any case I have to spend $25 to ship the printer to a Brother service center and then I have to either drive 50 miles to pick it up after waiting a week or pay for the return shipping charges. UPDATE: Brother says the parts are "out of stock" with no ETA for a resolution. The repair center recommends I buy another printer because Brother might not have the parts to repair it.

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