Brother Inkjet Printer, MFC-J775DW XL, Up to 2-years of Printing Included

I guess it is partly my fault as I bought an inexpensive printer, I thought even the lower cost Brother would be okay. But this piece of junk just doesnt work. It started off refusing to print because there is something off about the paper tray. The paper tray is a plastic piece of junk. The piece at the front end that should stick up to hold the paper has fallen off twice now. After it started printing it printed ghost images. I spent hours trying to find out how to fix that. I did chat with Amazon support at two levels and the last one offered to take the printer back. I needed it so I declined, now I am regretting that decision. I have printed quite a few pages and at this point it will not print more than one page without sending a message that the printer needs attention. It then directs me to take the paper tray out etc. It has had several paper jams. Today I printed some photos for a poster and they were totally blurry. Cleaning print heads uses a lot of ink which is very pricey. Overall I am just too disappointed for words.

Show more

Its between annoying and ok. Quality is ok, Speed is slow. Worse than my Epson (and my Epson is not perfect either). It keeps disconnecting despite excellent WiFi. Every time print or scan I have to unplug and plug back in again. Scanning is a pain--it has device and computer settings and seems to keep defaulting to low quality 200 dpi, despite me resetting it every time on both device and computer. The laptop software (tried both pc and mac) is sub-par--looks like the cheapest application software they could get out the door. But, good price, supposedly low cost printing,

Show more

I can not believe how SLOW this printer is. UNBELIEVABLE how long it takes to print a document. 16 pages took 2 hours to print. Horrible! I am getting rid of this printer ASAP. Wish I hadnt bought it.

Show more

Ive been very disappointed with this printer. First, it doesnt work well at all with AirPrint, and the app that Brother supplies as a substitute is a lesser (and often ineffective) alternative. Its so frustrating to have a wireless printer to which you cant print wirelessly from all your mobile devices. Second, its incredibly slow. My prior printer, which was 4-5 years old and cost about the same, was much faster. In fact, I struggle to recall seeing another printer in the last several years that printed as slowly as this one. So disappointed.

Show more

Material printed out one day and the next day papers came out with nothing on them when I sent material from my computer. Had to call for tech support because nothing worked. Then went through a long process to clean/correct the clogged ink source. A lot of time wasted trying to address this problem when I was very busy working on a deadline. It was not that much to print - it just was not printing. If I have to go through that process very many times, I will not want to use the printer. You cant just feel your way through a problem going by the selections on the front of the printer. Not user friendly. Darkness/lightness of print is not consistent - sometimes lighter and sometimes darker. Very disappointing.

Show more