Brother FAX4100E IntelliFax Plain Paper Laser Fax/Copier

This fax machine seemed to work fine for a while then began to streak badly. After a couple of LONG phone calls with Brother walking me through maintenance, cleaning and ultimately changing cartridge and drum, it worked ok for a few days then right back to the streaking badly. Further contact with Brother proved fruitless. The warranty being out by a couple of weeks left us with "Sorry, there is nothing we can do." from Brother. We had a technician look at it and was told it was the drum. It was changed AGAIN and worked for a few days. This has been a very frustrating and disappointing experience.

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Unfortunately I didnt take this out of the box until 30 days after I bought it. It worked fine for about a week, sent less than 10 fax pages. It doesnt fax at all now. It is designed nicely, I liked making copies with it. Doesnt do any good if it doesnt work at all though. Cant return it as I didnt use it until after Amazons 30 day return policy.

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I turned on my Brother Intellifax just a few months after purchase and out came so much smoke from the rear. The display still came on after the "smoke episode" but it would not warm up and start anymore. It shut down and restarted every 3 seconds indefinitely. Now the US based customer service would not offer me the much needed solution seeing that I am resident in Nigeria and they in their words "do not ship internationally". 300 USD gone down the drain.

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