Michael Popp
This is a nice laptop but out of the box the performance is not good if using the mechanical hard drive. As soon as I upgraded to a solid-state disk (SSD), the response was very snappy and like using a different computer. Note: I bought a Crucial 240GB SSD from Amazon and used its Acronis True Image software to clone the drive that came with the laptop to the new SSD. You will also need a USB to SATA cable to transfer the OS from the old drive to the new SSD. If had to do again, would probably buy directly from Dell even though more expensive and less memory but could get Windows 10 Pro and full warranty. Pros: Large screen with HD resolution 8th generation Intel processor Low price Backlit keyboard which is helpful in low light areas Dell support and access to latest BIOS and drivers on their site Has area for two SSDs (different form factors though) Extra RAM is nice Having a 10 key, DVD drive, and SD card reader a plus Quiet operation Cons: Not easy to take apart case to upgrade drive to SSD. See YouTube for videos on how to do. Was bought about 5 months before I ordered so only about 7 months left on warranty when I received. Had trouble with on-board Ethernet port sending/receiving data faster than 100 Mbps, used USB adapter to get higher speeds. Things to consider: Came with Windows 10 Home, I spent extra money with Microsoft to upgrade to Pro so I use Bitlocker encryption, Sandbox feature, Hyper-V, Active directory support.
