Skytech Gaming ST-SHADOW-II-002 Gaming Computer Desktop PC AMD Ryzen 5 1400,GTX 1060 3GB, 1TB HDD,16 GB DDR4, Windows 10 Home, Black

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Blue screens, poor customer support from Skytech, and you may not get the components advertised! I really wanted to give this PC a 5 star review because despite the issues I have had so far, it is a nice computer for the money. However Skytech has forced my unfiltered opinion out after the lack of customer support. First issue I have is the fact that I did not get Skill Ripjaws as advertised I got less expensive and lower rated Geil EVO Potenza ram when I contacted Skytech they stated "I think we are currently out of the GSkil Ripjaws that why we need to use the RAMs from another brand" The next issue I had was shortly after getting this pc I started experiencing random crashes as other reviewers have experienced and I contacted Skytech for help trouble shooting the reason. At first Skytech was fast to respond but could not locate my order after a second then third e-mail I was told a member of their tech support team would call me that was over a month ago. I contacted them one last time asking them for help fixing this issue and received no reply because of this I cant give this a positive review. If you are willing to gamble on the possibility of not getting the advertised components and are tech savvy enough to fix issues without any support from the manufacturer than this may be the computer for you.

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While sales support was excellent, technical support was non-existent. Looking back, I should have just returned the product as soon as I had a problem with it. Instead, I called the tech support line. I left a voicemail (thats right, there tech support line is just some guys cell phone) describing, in great detail, the issue I was having. The reply came the next day via text message. He simply asked "are you still having issues?", to which I replied, "yes". I didnt hear back from him again until the next day (now two days after I submitted the support ticket), where he sent me another text asking me to describe the issue. It was a lot of information to convey in the form of text message, so I politely asked him to call me. I never heard from him again. At this point, I took it upon myself to fix the issue. I was getting BSODs, on average, every three to five hours. Half of them gave no error code, while half of the ones that did give error codes were inconclusive. The quarter of the BSODs that actually gave me information all pointed to problems with the graphics card. I tried to make sure the graphics drivers were all installed correctly (which, as it turn out, they were all along), and then just dealt with my computer crashing every few hours for almost a year. I finally got around to replacing my graphics card (with an upgraded model, to make the best of a bad situation), and guess what? I was still having the same issue. The graphics card was never the issue, it was a broken PCIE slot on the motherboard causing the graphics card to malfunction. So I replaced the mother board and now the machine runs perfectly. However, not only did I have to buy a new motherboard, but doing so caused my windows activation to be void. Apparently, because of how the original operating system was installed by Skytech, Microsoft was unable to transfer my license to the new build. And on top of that, Skyteck provides no recovery media or driver resource discs. Basically, after buying a new mother board to fix the pc that was broken when I bought it, I also had to spend $100 on a new O.S.. More Info: My problem, and it seems like most other peoples problem as well, was actually the poor quality VRMs ASrock uses on their low end mother boards. These MBs are junk, and for about $30 more, SkyTech could have used an equivalent ASUS board. You can upgrade the board yourself for about $70, and then activate the new build with a $3 grey market windows key from Ebay. That would make this an acceptable build, but for the extra $75 and the trouble youre going to go through swapping out the MB, you might as well just build your own PC in the first place.

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It arrived very carefully packaged and I didnt really have to reseat any of the parts. Runs the games I wanted smoothly and havent had any real issues yet. Looks like it would be fairly easy to customize and upgrade if needed. I plan on giving it some long playing sessions with The Witcher 3 on high specs next vacation I get. Ill update the review if it bogs out at all. So far I am very happy with this computer though. **** Hate to do this, but I gotta change this review. Initially I was very impressed. It ran quiet and smooth. Ive barely used it and get constant blue screens now when its just idling or doing basic things. BSODS INCLUDE: Memory Managment, Driver-irql-not-less-or-equal, KMODE_EXCEPTION_NOT_HANDLED, etc. The crashes are all over the place. I dunno if its the bios, bad memory sticks, the network drivers, or WIN10 and its updates. A couple of the USB ports also seem dip out randomly disconnecting my wireless mouse and wireless adapter. Ive tested RAM, updated/rolled back drivers, uninstalled software, disable services and checked for file system errors.... I really didnt want to have to contact support, but my tweaking can only go so far. I have an IT degree and I have become lazy when it comes to building computers so I decided to give a prebuilt a try. Wont do it again.

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The pc is very powerful, and it is also upgradable. However, when purchasing this pc, remember to buy your own pci wifi card. The usb wifi adapter that came with the desktop is extremely slow, so I bought a wifi card and installed it myself. Without either the usb wifi adapter or the wifi card, you wont be able to connect to the internet wirelessly. The usb wifi adapter that I got was the TL-WN725N by TP-Link, and the max download speed peaked at a mere 1 mb/s. After I installed the wifi card, I got download speeds up to 20 mb/s. The included graphics card, the GTX 1080 played all the games I threw at it at decent frame rates in ultra settings. I played on a 1440p 144hz g-sync enabled monitor, and when I tried to run the newest triple a titles at ultra settings at that resolution, my fps did go down to 40 fps on some grassy areas. However, most of the time, even though I was running games at ultra settings 1440p, my frames were almost always above 100. Overall, this is an amazing pre-built pc. Just remember to get a PCI wifi card.

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Poor performance Out of the box. This thing has yet to run longer than 10 minutes. Ive only had this running for about an hour and already had 7 blue screens. (Im writing this review from my work computer). At this point I just want to send it back. Edited. The Skytech suppot folks had me remove a stick of ram and it ran all night without issues. I reinstalled the ram this morning and its running great. Now I have the PC I was expecting. Awesome job guys.

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This is a mid-size tower with lots of flash. The price is good. Theres 16GB ram, and a decent video card. Caveats: No optical drive (CD/DVD). No license key sticker on computer. Use freeware program Keyfinder to extract the license number if you want to swap out the hdd for ssd or larger hdd. Failing that, use a disk cloning program like Clonezilla to clone the drive. Limited expandability. Use your SATA connections wisely. There are only 4. Operation seems smooth enough, and its pretty. Ill update as I continue to use.

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great pre built pc, especially now that gpu prices are going up quite a bit. My only issue is that 2 of the backside usb ports are wonky and if the devices plugged into them are nudged they disconnect, not a gigantic issue and it could be a problem with just my pc, not all. Also the mouse and keyboard that come with the pc arent trash like i was kind of expecting them to be so thats nice. Overall if buying parts separately is too expensive or seems to daunting to do buy yourself this is a nice buy. Ive recommended this to friends of mine looking for pcs and i recommend it to you too.

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First of all, Im lazy and cheap so I didnt buy want to put a PC together from scratch nor did I want to spend too much for a top of the line gaming PC. Complaining about the price seems pretty stupid based on the aforementioned personality traits I possess but this could easily be a $600 machine at retail. Im looking at it as a custom XB1 S. The included 1050ti is adequate but will require an upgrade within the next year, Im sure. So far Ive yet to run into any newer game that I cant run smoothly on a medium setting (RB6 Siege), anything older than 5 years on high/ultra. This machine as it stands will not be able to really handle the likes of a "Battlefield V" but Im OK with that. The keyboard felt flimsy and almost too lightweight for its own good. It was sliding around with even the softest of touches and has been replaced . The mouse, however, feels fantastic and is very responsive. Everything was packed wonderfully, very secure and clean. The biggest positive I have is perhaps the most important one and that would have to be the customer service team. I had a few questions, pre and post purchase,and the timely response from the vendor was most appreciated. (the best method of communication with them seems to be email) In short, would I buy another PC from this company? Yes, but Id also wait for a better deal than the price I paid.

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I just recently purchased this pc for Skytech. First immpressions of the pc are that it is a nice looking build, good cable management and installation of all components. I’ve build a few PCs before and this was my first time buying a pre built. I did find that one of the wires leading to one of the case usb slots was severed. It appears that it got pinched when the case was assembled. It was an easy repair though. Pros: price is reasonable for the parts Software and os already installed No bloatware that I have discovered Plenty of room for upgrades (the case has room for a 240mm radiator if you want to upgrade to liquid cooling) WiFi, video, Ai suite III and other drivers pre-installed Almost silent when idle, still quiet under load Case have very good thermals (motherboard stays at 30-40C constant. W/ stock cooler: cpu 32C idle, 60C overclocked to 3.45 MHz under load) Cons: Damaged USB port (I assume it was a fluke) No installation/recovery disk for OS (although for windows 10 it isn’t as important) The cooler master CPU cooler mine came with was pretty weak and was silicones to the AM4 motherboard brackets. (I’m sure this reduces noise and vibration, but it makes changing the cooler more difficult than it needs to be)

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Just got the system and have to say it blows away expectations. The cost to build the same machine would be well beyond what I spent on this. The design is cool, its easy to use. Every game I play including OverWatch, World of Warcraft, Elder Scrolls and more are set to the highest graphics settings with zero lag. Its so amazing to see how clear everything is finally. I had considered buying the more heavily advertised gaming systems but after reading reviews for this, tried it and am 110% happy. Even the keyboard and mouse are amazing. I was not expecting that at all. I would not have purchased those prior to getting this had I known how good they were. I would encourage anyone wanting an affordable desktop gaming system to give this company a chance. I will most certainly buy again from them. Feel free to ask me any questions about the machine and I will respond as I do use Amazon quite a bit and will see your question. The image is with my other keyboard but wanted to show the contrast of colors in the dark.

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