Manatee
First of all this PC was delayed in shipping because it had 2 UPS labels on it with 2 different tracking numbers. Bought a PC from Amazon on prime day. The first day I got it I has several blue screens and determined that the memory was bad. I called tech support and they had me send the memory back to them for RMA. I was without half of my RAM for about 7 days when I finally received a new DIMM. This DIMM was wrapped in plain bubble wrap with no ESD protection and in a large box just floating loosely in the box. Even with the Missing RAM and installing the new DIMM, I continued to have about one blue screen a day. I tried re-seating the ram and alternating the DIMMS their slots to no avail. Finaly after the latest blue screen the Audio stopped working. I found in the device manager that the High definition audio device could not start. I tried several fixes. uninstalling the device and re installing in the device manager, updating the driver, checking registry entries, running the troubleshooter, etc... Eventually I did a complete reinstall of windows and found that the device still could not start. I then tried to physically remove the front audio header and removed any other audio device to no avail. Never have I had so many problems with a PC, I expect that a PC manufacturer use proper testing and ESD procedures, Their lack of proper care has caused several problems, until I can be sure that Cyberpower uses industry standard procedures to ensure that their product is functional. I will not be buying a PC from them again or will I be recommending anyone to buy a PC from Cyberpower.