CyberpowerPC Gamer Xtreme VR GXiVR8520A Gaming PC (Intel Core i7-8700 3.2GHz, 16GB DDR4, NVIDIA GeForce GTX 1660 Ti 6GB, 120GB SSD, 1TB HDD, 802.11AC WiFi & Win 10 Home) Black

PC arrived and graphics card was dead out of the gate. None of the ports worked. Very disappointing! Sent it back the next day which was a pain and inconvenience to the customer. You’d think that quality control should have tested this basic functionality prior to shipping out such an expensive piece of equipment. Maybe that’s the problem....there is no quality control or testing prior to shipment?? This is so basic and should have never happened. Are these things even tested to make sure everything works before shipping to the customer? I’ll never buy another PC or high end piece of electronics online again!

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Not 5 minutes into unboxing, we realized there are screws missing out of the chassis, actually very obvious ones on the MB. Of course we started pulling it apart to inspect the rest of the build. The computer was put together with the wrong stand off pegs and the MB is actually seated completely off center to use the ports, rendering the USBC and HDMI ports completely useless!! The case looks like its not the right shape and its off by over 3mm. Ive uploaded an image to show how they are. We would need shims, the stand off pegs are way too long. The acrylic is broken from a screw being torqued into it it looks like (these should only ever be hand tightened!!) I will update our rating after we contact the company when they open tomorrow. UPDATE**: I spoke to a man named Steve that works in their IT department that swears they test every unit and it must be Amazons fault. So there you go, no accountability I will be taking this up 100% with Amazon with my return. I did ask if he is implying Amazon went and opened the box, rearranged and bought and installed the wrong hardware, etc. You can imagine the response. DO NOT BUY

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