VIZIO D-Series 40” Class Smart TV - D40f-G9

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My original version of this TV died--all vertical lines. But we loved it so we bought the newest model. The original of this TV had a superior user interface than an older version at a larger size. THIS version has taken a very easy user interface for things like turning closed captioning and how it is displayed and made it nigh impossible to use. There are several ways to engage it, but none seem to result in actually turning them on. That is one example of several. The new remote is weird, overly sensitive, and not intuitive. The picture is fabulous. If the interface had not been designed along the Microsoft model of changing to say we changed and not to actually improve things or make things less of a cognitive challenge, Id give it 5 stars. I, like many, work all day doing complex and challenging tasks. All I want from my TV is to actually turn on the cc when I hit the button, or go through the menu, or select it when the bottom of the screen options present. I think that is a small thing to ask.

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I have been a Visio customer for years. Literally every TV in my house is Visio. This review is not directed at Visio, it is directed at how bad this TV is. Theyve always been my favorite brand of TV until this one arrived. Within a week we have been having issues with the sound from the TV. This has been ongoing for the last 3 months. To fix it you have to unplug the power cable from the back of the TV and wait 30min to an hour for it to work again. We have to do this about once a week. Without a doubt the most annoying and worst implemented feature of this TV is the Chromecast. This device freezes about every day. Initially when we got it the Chromecast worked for about a month with no issues. Every time you call tech support they tell you to factory rest the whole TV. I have done this 9 times and they refuse to do anything else to fix this. Since it first started freezing it now will do it consistently every single day. Again, just like the sound the only fix is to unplug the power cable wait 30min to an hour and then plug it back in. The factory reset has never worked for longer than an hour and I would not recommend it because of how long it takes you to login to each app again. Unplugging the power cord will get you a whole day before it freezes again. I have spent more time with this TV turned off trying to fix the issues with it than I have with it working. I would highly advise you buy a different Visio TV because this one is basically garbage after a month of use. I am going to see if support will exchange this TV and I will update my review if the one they send me works better.

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It was advertised as new I didn’t realize that was refurbished! If it wasn’t too late I would return it!

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Great TV. Its the 1st "smart" tv I have had. I learn something new about it every day. Great pic & great volume.

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Cheap because of the low resolution.

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My tv came with a beat up package and a busted screen when I turned it on. Ordered for Christmas and I’m not sure if it came broken or if it just got handled rough when being delivered. Either way wasn’t happy.

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Had the tv a few weeks now so far soo good. Utube explains how the tv can have so many more searching options and I did download the app on my phone but wont search the way its advertised.

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Has everything I expected....I happy with my unit

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I love the tv. Its easy to set up and use. Great picture. Get all my apps on it.

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Great little TV at a great price. Only downside is the small remote.

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