Sam Hahn
I have been a Visio customer for years. Literally every TV in my house is Visio. This review is not directed at Visio, it is directed at how bad this TV is. Theyve always been my favorite brand of TV until this one arrived. Within a week we have been having issues with the sound from the TV. This has been ongoing for the last 3 months. To fix it you have to unplug the power cable from the back of the TV and wait 30min to an hour for it to work again. We have to do this about once a week. Without a doubt the most annoying and worst implemented feature of this TV is the Chromecast. This device freezes about every day. Initially when we got it the Chromecast worked for about a month with no issues. Every time you call tech support they tell you to factory rest the whole TV. I have done this 9 times and they refuse to do anything else to fix this. Since it first started freezing it now will do it consistently every single day. Again, just like the sound the only fix is to unplug the power cable wait 30min to an hour and then plug it back in. The factory reset has never worked for longer than an hour and I would not recommend it because of how long it takes you to login to each app again. Unplugging the power cord will get you a whole day before it freezes again. I have spent more time with this TV turned off trying to fix the issues with it than I have with it working. I would highly advise you buy a different Visio TV because this one is basically garbage after a month of use. I am going to see if support will exchange this TV and I will update my review if the one they send me works better.