Samsung UN55NU7100 Flat 55" 4K UHD 7 Series Smart TV 2018

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I ordered the product after my last Samsung TV was damaged during a moving incident. Shipping and handling was provided very quickly beating expectations by over a week. Upon delivery of the product, I noticed the TV wouldnt turn on unless I downloaded a smartthings app from the app store which requested all my user information from email, phone number, and address and signed me up for a smart home app?? WHY am I signing up for a smart home app just to operate a TV? Anyways, went through all that trouble after providing the same information previously requested to purchase the TV in the first place. Spent another 15 mins mounting the thing on the wall to find out the TV they sent me was a dud. Did some quick searching online for a solution, and looks like this is a very common problem with this type of Samsung TVs ("blue screen", shows a hint of backlight but otherwise no power or functioning). Call with a service representative leads to another call with an additional service agent (third party to samsung) who spends an hour having me plug in and unplug the TV. Finally have to be booked with a service appointment, but there is no availability for 2 weeks. Also received an unwelcome sales pitch on the value of purchasing a warranty package (I already had one purchased), although I dont see how a warranty package in this instance, where it is clearly a manufacturing defect, is relevant. Poor product and poor technical service.

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My first 4K television and picture quality is fine. Disappointed over a few things though. First, I dislike the UI (User Interface). Have a large collection of movies stored on a NAS (Network Attached Storage) device. The TV found the DLNA server just fine, but the folder structure is not modifiable and is worse than any of my BluRay players. Takes forever to scroll though the movies. Second, even though I have a Samsung SmartThings hub, it will not connect to the TV. Its the same manufacturer. How can that be? Third, because the TV wont connect to SmartThings, I CANNOT control it via my Amazon Alexa devices. Fourth, you cant edit all of the inputs. I dont need or want my DirecTV HDRs showing up as media servers. I just want the DirecTV satellite its connected to via HDMI, my computer connected via HDMI, and my DLNA NAS server. In short, the TV is fine, but the software running on it falls well short of what I expect.

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I’ve had Samsung TVs before and it has work out well. Until the latest TV I bought snapped from the base. Call, email and send pictures to Samsung. They send out repair people, was told it’s not repairable so they will have to replace it. After TWO months of weekly back and forth, being transfer from one department to the other they finally wasted my time to tell me that they can’t do anything to help and I should call the local repair people. Even though it’s their manufacturing flaw. It snapped! Will not recommended this company to anyone. Especially for the price you are paying. You would hope they would stand behind their product.

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I have been a fan of Samsungs TVs for the last 20 years now. I havent bought anything but their products in that time. Its really sad to see that this brand is being ruined in this way. Its the same reason I switched to a Google Pixel instead of another Samsung Galaxy. Just so I can really help people understand how bad it is. These are the apps that are pre-loaded. You cant delete them, Samsung wont let you. They will let you hide them, but they still sit there taking up space and collecting metrics. Without further-ado, the list. DIRECT TV NOW (BETA) FANDANGO HBO NOW SHOWTIME LIVE TV+ NETFLIX AMAZON PRIME VIDEO HULU GOOGLE PLAY Movies and Tv VUDU YOUTUBE Gallery Facebook Video MLB.Tv Spotify Amazon Music WWE Network TNT TBS Internet e-Manual Obviously I can understand the last 2. I want Netflix, Prime Video, and Hulu. I even like Google Play and Youtube. However, when you put so much crap on the TV that there is only 22% free memory straight out of the gate, you should realize its a problem. It regularly has an effect on the performance of the TV. Apps are slow to load, and the remote feels unresponsive due to the ridiculous load of crap the TV is processing. The picture is beautiful yes. Still, sadly, for the first time ever. I cannot recommend buying this Television. I wish I hadnt purchased it, but I dont even know what I would buy instead. Dont end up stuck like me.

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Used this flatscreen for a few hours in the first day. Next day it had a beautiful green lineon the screen on the left third horizontal. Sent back. Taking a chance on another one.

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Twenty days in and there is a dark band covering the top 25% of the screen. This seems to be a widespread problem with Samsung TVs. A google search turned up numerous reports of this exact problem, where a linear dark band covers the top half of the screen. Seems to be "hit or miss" whether youll get a good set or not.

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I bought this television with the intention of streaming 4k video over my wifi network. In order to do that you have to have an 802.11ac compatible network adapter to have enough bandwidth to prevent stuttering. Whose bright idea was it to provide a network adapter that wasnt good enough to stream at the resolution it is capable of? The biggest problem however is that nowhere in the description does it specify what kind of wifi adapter it comes with. In its listed specifications under "Connectivity Technology" it just says "Wifi". I didnt even consider that a supposed 2018 model television would cut corners on such an important part of modern televisions. Be more transparent next time and you will get less returns.

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Bluetooth connection doesn’t work. Unable to connect to any other audio besides speakers. Can’t connect any mouse or keyboard and navigating with remote is not easy.

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disappointed, thought I was getting a 120hz tv, not some made up 120 motion rate. False / deceptive advertising

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The HDMI would constantly cut out when attached to a TIVO. Even when I changed a channel I had to unplug and replug the TIVO. The picture was fair and would cut off the heads of people on some HD stations. Also the mounting holes are too close together. Samsung missed the mark on this model.

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