Shipping, Delivery & Store Pickup

Here’s a clear and concise summary of Best Buy’s shipping and delivery policy, based on that text:

Shipping

Best Buy primarily ships orders using FedEx, though other carriers like USPS, OnTrac, Shipt, DoorDash, and Roadie may be used in certain areas. Marketplace Sellers (third-party vendors) may choose FedEx, UPS, or USPS for their deliveries.

Shipping Costs & Timing

Delivery time and cost depend on:

• The selected shipping option (standard, expedited, same-day, etc.)

• The item’s availability and size

• The destination address

Customers can also:

• Change shipping information or switch from pickup to shipping after placing an order.

• Ship to multiple addresses.

• Send items to military addresses (APO/FPO/DPO).

Free shipping options are sometimes available, usually under promotions or minimum purchase conditions.

Pickup Options

Customers can pick up items purchased from Best Buy at:

• Any Best Buy store

• Alternate pickup locations, including FedEx Office, Walgreens, Dollar General, Office Depot, OfficeMax, and others.

Pickup can be:

• In-store

• Curbside (contactless)

• At partner locations

All pickup details and changes can be managed through Best Buy’s order management page.

Delivery

Large, heavy, or same-day delivery items sold by Best Buy are handled by Best Buy’s own delivery team or one of its logistics partners.

Delivery options include:

• Scheduled Delivery — for appliances or large items

• Same-Day Delivery — available in select areas

• Appliance Delivery — often includes installation and haul-away services

• Pacific Kitchen & Home Delivery — specialized service for high-end appliances

For installation or haul-away of Pacific Kitchen & Home products, customers should check the Pacific Sales Kitchen & Home in-home services page for detailed instructions.

If you’d like, I can rewrite this summary in a customer-friendly tone (like a webpage FAQ or guide) or a formal policy format (for internal documentation). Which would you prefer?