Samsung LC32JG50QQNZA Series Curved 32" Gaming WQHD Monitor Dark Blue Grey

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Failed after 4 months of daily work use for development. No extreme gaming or graphical heavy applications. Monitor made a very high pitch electronic emissions type noise, similar to the sound of some power bricks. Many people cannot hear those upper frequencies, but for those of us who do, its very distracting. I looked past this due to the lively Eye-Saver mode. However, after just 4 months, the display port input stopped accepting signal from any sources, and this is the ONLY way to get full quality resolution from this monitor. HDMI to my MacBook or MacMini only displays 1080, and looks really blurry and oversized. Totally junk. Stick with LG. Samsung makes nice phones, but they cut way tok many corners on their TVs and computer monitors. I can no longer return this to amazin, and I dont have the patience to deal with Samsung support. Yes i replaced the displayport cable, yes i tried various sources, yes this monitor is a waste of time and money. That is all.

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9/24/2018 My husband received, from Amazon, a Samsung LC27JG50QQNZA Series Curved 27” Gaming Monitor Dark Blue Gray. 11/2/2018 The Monitor Failed, line of dead pixels ran down the vertical center of the monitor. After some initial troubleshooting by my husband, case was entered to Samsung. 11/12/2018 Samsung confirms defective monitor was received. 11/12/2018 to 11/28/2018 Husband calls Samsung 6 to 10 times to follow up about Monitor Status. Each time he is told someone from Samsung will call him within 24-48 hrs from the time of his call… Never once did we receive a communication from Samsung. 11/28/2018 I take over calling Samsung. Was told our monitor was not able to be repaired and our case was “submitted” to the exchange department. At this point it was communicated to me the following process would take effect: • Submission>Approval would take 3 to 5 business days • Approval>Release Status would take 5 to 10 business days • Once we hit the Release stage someone would contact me about my monitor options. I would agree to one and they would send me that replacement. • Assuming shipping takes 5 worst case I receive my monitor December 26th. 11/29/2018 I call Samsung 3 times. No advancement on my case. 11/30/2018 I call Samsung 2 times. My case is approved. I request and receive an email stating my case approval. 12/05/2018 I call Samsung. No advancement on my case. 12/06/2018 I call Samsung. No advancement on my case. 12/07/2018 My case has been progressed to “released status”, but not until after arguing for several minutes as to the current “approved” status on my case. After progression to the “released status”, I again request and receive an email of current status. 12/11/2018 I call Samsung 3 times. No advancement on my case. 12/12/2018 I call Samsung. No advancement on my case. I communicate my frustrations. I am now told the replacement process takes 11 days from the time of approval. I state I am on business day 11… I am then told to call back the next day and request the Case Management Department their business hours are from 9am to 6pm EST. 12/13/2018 I call Samsung at 4:40pm CST/5:40pm EST and request the Case Management Department. I was put on hold for 24 min 33 sec. Once the person helping my case came back on the line they informed me the Case Management Department was now closed and to try back the next day. I call again and communicate my frustrations later that day. 12/14/2018 • I called at 1:30pm CST/2:30 EST. Asked to talk to the Case Management Department. Put on hold for 1 hr 29 min and was then hung up on. • I called at 2:05 on my husband’s phone. After 11 min of waiting for the case management department, I am hung up on. • I called again at 2:17 on my husband’s phone. After 26 min of waiting for the case management department, I am hung up on. • I called again at 2:43 on my husband’s phone. After 13 min of waiting for the case management department, an automated message said due to high call volume instead of waiting I could opt to be called back when my position in the queue was reached. We opted for the call back. My husband received a call pushed the appropriate buttons to activate the call. Instead of being put in contact with the representative he was hung up on. • I called at 5:48pm CST. Asked to talk to the Case Management Department, I explain how I attempted to call during the normal operation hours and what happened. At this time, I am told the department actually does not close till 9pm and I will be transferred to the Case Management. Put on hold and hung up on. • I called again at 5:53pm CST. I told the representative I wanted to be put in contact with the case management department and was promptly told the department was closed. I communicated to them I was told not 5 min before that the department was actually open until 9. They put me on hold and after 23 min I am again hung up on. • I called again at 6:16pm CST. Again, I told the representative I wanted to be put in contact with the case management department and was promptly told the department was closed. I communicated to them from previous phone call I was informed that the department was actually open until 9. Finally, I get in contact with the case management representative. o I am told My Case was APPROVED on the 7th. I communicate I have documentation that states otherwise that my case was “released on the 7th”. Not only is there no resolution to the false account information, but I have been lied to. o I am told that on the 12th notes on my case states that there was a system malfunction and they do not have line of sight to warehouse inventory. Without this knowledge they cannot present to me the replacement options. When my case was “released” on the 7th why was my husband not contacted then???? Was their system broken for 7 days. Impossible a major corporation would have that resolved immediately o I asked to speak to a supervisor and was hung up on. • I called back an additional time and gave up after 15 min. NO RESOLUTION YET…. Moral of the story… Samsung has the worst costumer service. I personally will rethink purchasing a Samsung product. You should be informed that in the unfortunate circumstances you may have a Samsung product fail on you, this process is you have to look forward to.

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One of the cheapest 32" gaming monitors, mainly because it lacks freesync and g-sync, upgraded from a samsung 27" 1080p curved monitor, at first its amazing how the 32" looks against the 27", really nice colors and great resolution! BUT with a Dead Pixel on the top right corner, order a replacement, again! arrived with a dead pixel, now in the left bottom corner, waiting for the next replacement, lets see if the Third times a Charm, Ive read a lot about samsung monitors and saw that samsungs Quality Control isnt that good, that its like a lottery, I liked the monitor, but if Im paying 400 dlls I expect to receive a good unit, (By the way, hate it that right now it has 10% discount). Ill update this when I get the new one. Updated October 24/2018 New replacement arrived in different box, the first 2 came in a black and white box with big letters displaying "GAMING MONITOR", new one got here in a color box, maybe an old version when it wasnt still considered a "Gaming Monitor" cause it say so, or maybe its a new one and now it isnt considered a "Gaming Monitor". This one has an older manufactured date: July 2018, while the first ones were August 2018. Got all hyped when it got here in a different box, opened it, tested it and......... 2 Dead Pixels!!! Yeah 1 more than the previous ones, and the bottom left corner of the display seems bent. Looks like Samsung Quality Control its non existent. Im returning both replacements, and think for a while if ill keep the first one, which has the dead pixel on top right corner (hard to see) but has better colors, Im tired of unpacking, packing monitors, so I dont know If I want to play the monitor lottery one more time, with this or other brand. Took one star from the review since its unbelievable that 3 monitors have the same issue.

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The design of this monitor looks awesome. I had two issues with this monitor. 1. Speakers didnt work. My laptop recognized the monitor in the audio settings but I couldnt get a sound to come out of the speakers. 2. I thought the resolution would be awesome. It was the worst part of the monitor. The resolution is listed as a 2k display. Which it is. But its not anywhere near the quality you expect from a computer monitor. My TV gives me better sharpness. This made me realize that samsung probably went cheap and used a TV panel in this monitor. Its a shame. I see it as not worth a penny. All my text and icons were not sharp at all.

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Good quality picture - resolution, colors, etc - but that is when it is working properly. Has very annoying habit of the screen going entirely black every 10 - 15 minutes for several seconds. Samsung support was sure that different cable was the solution (the one they sent was inadequate?). Bought the suggested replacement but problem persists (original and on replacement had same problem). Would not buy again. Update 20 Nov 18. Amazon was willing to take 2nd one back and provided some recommendations. Researched them and saw one I liked but some reviewers noted a couple of deficiencies. Then some other reviewers said problems could be fixed and gave guidance. While checking my computer to ensure I could address the deficiencies if encountered, ran into an error message and resolving that led to the Samsung monitor working properly. Kudos to reviewers for their help. Same cannot be said for Samsung support which never mentioned what turned out to be the cause as a possibility. Would now rate the monitor with 4 stars. Good product for the price - just do not expect much from Samsung support.

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Before going over this monitors limitations, Id like to start by saying that, flaws aside-- it is a VA panel with decent colors and strong contrast, adequate pixel response times, and a high refresh rate. All of those are good things, and the superior contrast of VA panels alone makes the JG50 work considering if you arent going to be doing serious color work in addition to gaming. That being said-- the JG50 is a wonderfully cheap for a 1440P 144hz monitor, but coming to it from a series of 60hz 1440p panels used over the years I did find some aggravations. First off: the ergonomics are non-existent. The monitor IS VESA-compatible, thank goodness, but if youve been relying on included stands to get your desk set up just right you wont be able to with this display. Secondly: the image quality is pretty good, but could be better. Theres no garish oversaturation to non-HDR content with this screen (yay!), but SDR content seems a bit undersaturated at times compared to the other SDR-optimized screens Ive got to compare it too. Additionally, the default gamma definitely seems a bit washed-out: you can set it to "Mode2" in the "Color" submenu of the "Picture" menu for something more attractive, but with a bit of black crush. Finally, something about the monitors pixels makes the gaps between them unusually visible under certain circumstances. With busy or bright content its a non-issue, but on dark backgrounds (think the colors used by Steam or Discord) I can kind of see the gaps between pixels from a distance of ~2.5 feet. This doesnt *bother* me very much -- you can see this effect on practically any 1080p monitor or 32 QHD after all --but does seem sub-par since I know that there are other 27" QHD monitors which dont have this visual effect. tl;dr: strong basics, but dont expect a Rolls-Royce for the price of a Camry

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**DISCLAIMER** I am writing this review as a gamer. Professional artists and/or content creators looking for a good 1440p 144 Hz Samsung panel should skip this monitor, because the Samsung CHG70 uses Quantum Dot (AKA QLED) instead of the LCD panel on this monitor. This means that the blacks are blacker, the whites are brighter, and the colors are much more accurate. Straight out of the box. The monitor here, on the other hand, requires some tinkering before getting colors what would even be considered "acceptable" to you guys. And even then, its not QLED and has relatively low contrast ratio. So just spend the extra cash and get the Samsung CHG70 instead of this one, you wont regret it. **BAD THINGS ABOUT THE MONITOR** Let me get the bad things out of the way first. This is a midrange LCD panel, so the colors arent that great out of the box. Theyre awesome once you calibrate the monitor, but theyre still not perfect. Also, LCDs require backlights. This particular backlight bleeds a little bit (see the third picture). The blacks arent perfect, but believe it or not theyre actually pretty good for an LCD. The backlight bleed is only noticeable when the screen is totally black. Otherwise, it disappears. So I guess its not that bad. Im just nitpicky. Oh yeah, viewing angles arent perfect either (see the second picture and compare to the first one, theres a difference). Colors shift slightly to a lighter hue. Things surrounded by white get blown out. Its not as bad as other VA panels, but you definitely tell its a VA panel and not an IPS panel (which doesnt have that effect). So uh, make sure to look at the monitor dead-on. Oh, and the stand sucks. The stock stand that comes with the monitor? It sucks. No swivel, no height adjustment, no tilt, nothing. Its solidly built, but its totally void of any other useful features besides holding the monitor up. The monitor is VESA-compatible, though, so its not all bad. Since the way my desk is ergonomically set up, I look at the monitor dead center naturally anyway, so the stand isnt too bad for me. But for literally everyone else, get a VESA mount. Dont let this all scare you though, Im just very nitpicky. **GOOD THINGS ABOUT THE MONITOR** Okay, now for the good. Theres so much to praise about this monitor, way more than there is to criticize. Let me get this out of the way right now: the monitor, for the $320 I paid for it, is absolutely worth it for what I do, which is high-end gaming. Playing games at 1440p and being able to see 144 Hz is just...its a godsend. The curved panel makes things so much more immersive, too. The colors of this panel blew me away for the price (but only after calibrating them; look at how beautiful that desktop background looks on the monitor in the pictures), and the contrast ratio is pretty damn good too. Not nearly as bad as many other VA panels. The slight shift in color when looking off axis is not nearly as bad as other VA panels, either. All in all, Samsung did an excellent job here with the panel. I just wish the default settings that came with the monitor out of the box were better. I was able to overclock this particular monitor to 150 Hz as well, which isnt exactly any palpable change, but it is a nice even number and its good to know you can overclock the monitor. Oh, and the little navigation nub thing on the bottom of the monitor? Pretty dang user friendly and easy to use. The build quality is probably one of the least important parts of a monitor, but Samsung did a pretty decent job on that too. The exterior of this monitor is mostly hardened plastic. Like, really hardened plastic. As in not "cheap" plastic. And the bezels on this monitor are pretty small for its size. Its just a really good monitor all around for the price. Its not perfect, but it definitely ticks most of the boxes that people care about. **OVERALL** If youre a gamer, buy this monitor. Dont even think twice. This monitor will do literally everything you need it to do as long as you change the stand. If youre a professional artist/content creator, get the higher-end Samsung CHG70 instead of this monitor. It has better everything, really. But for gamers, the monitor here is absolutely all you need. Its not the best of the best by any means, but its pretty damn close. And for that $300 price tag, you cant really complain when it nearly goes toe-to-toe with other monitors that cost upward of $600. Samsung has always been good with displays, and this one is absolutely no different.

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I bought this as a replacement to the MSI MPG27CQ. I was a little worried as it is quite a bit cheaper than the competition as far as curved VA panels go and didnt include freesync. So far so good though! Picture right out of the box is pretty washed out, took a little tinkering to get it to pop, but it looks great. I started with RTS mode and adjusted from there as I thought that looked the best of the options available to me (outside of custom). I havent noticed any stuck/dead pixels or any weird smudges (yet) which is a good sign. I was unable to find any information regarding sRGB, but can confirm its an 8-bit panel. The stand is cheap compared to others Ive had, but I assume thats what you get for a lower priced monitor. It isnt adjustable in height or horizontally and its pure plastic. It is sturdy enough I dont have any wobble when Im typing or playing a video game. My stand does have a slightly downward tilt to it though, which is bothersome because its at just the right height to match my eyes. Ill probably have to replace the stand with a third party stand in the future.

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monitor looks great. using hdmi the monitor works great. I bought a 10ft Amazon Basics displayport cable but the pc would not boot (no Post). I am using 1080ti and none of the ports would work with this monitor using a displayport cable. I have no other cable to try it with. Very strange issue, i have no idea if its the monitor, the cable or vidcard. Like i said HDMI works fine and i am getting 144hz at 1440p.

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If youre looking for a high refresh rate and high resolution monitor, look no further. It is somewhat subjective, but I have experience with both IPS and TN alternatives, personally I think VA strikes a very solid middle ground. The picture is crisp and the colors are accurate.

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